THE PROCESS OF PROGRAM EVALUATION


                                               Step I

                                      Statement of objectives
                                         in.bperational terms



                                                                                  Step 2

                                                                    Change in techniques, procedures
                                                                        or. services necessary to
                                                                          accomplish objective
       Step 5

   Interpretations
    1.  have changes occurred
    2.  have objectives be6n met
    3.  what are implications for service


                                                                 Step 3

                                               Selection of characteristics or Variables
                                                          measures of problem
                                                          measures of process
                                                          measures of outcome


                             Step 4

                   Strategy of data collection
                        choice of method
                        design of study
                          1.  before and after study
                          2.  program comparison
                          3.  controlled trial