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Health
Care Criteria for Performance Excellence
PDF Version
A paper copy of this document will be mailed if requested from nqp@nist.gov
or by calling (301) 975-2036.
The Baldrige Criteria for Performance Excellence provide
a systems perspective for understanding performance management.
They reflect validated, leading-edge management practices against
which an organization can measure itself. With their acceptance
nationally and internationally as the model for performance excellence,
the Criteria represent a common language for communication among
organizations for sharing best practices. The Criteria are also
the basis for the Malcolm Baldrige National Quality Award process.
Optional Self-Analysis Worksheet
MS
Word Version
This optional worksheet can be used in conjunction with the Health Care Criteria for Performance Excellence to accelerate your improvement journey by doing simple self-analysis, after responding to the Criteria questions. Use this worksheet to identify your own strengths and opportunities for improvement and to establish goals and action plans.
You need to have Acrobat Reader installed on your computer to view
the PDF file. If you do not have Acrobat Reader installed on your
computer, click on the Acrobat icon below and download the program.
People with visual disabilities can download tools and information
at http://access.adobe.com
to help make Adobe PDF files accessible.
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Please
send comments regarding the Criteria to:
nqp@nist.gov
Date
created: 12/18/2007
Last updated: 12/18/2007
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