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June 30, 1995

OLDER WORKER BULLETIN NO. 95-6

TO: ALL SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM

(SCSEP) SPONSORS

SUBJECT: Placement Indicators

1. Purpose. To seek uniform reporting of unsubsidized placements through out the SCSEP system to obtain standard placement counts for all grantees toward the 20 percent goal; and to obtain assistance from grantees in gathering information on nonreportable placement activities which are being performed, but for which acknowledgement is not being provided.

2. Background. Up to this time, the Department has accepted placement counts based on grantee reporting with each organization responsible for determining the factors that it used. As a result, the SCSEP has operated for over 25 years without establishing a uniform definition for unsubsidized placements. This practice has never been questioned since the SCSEP sponsors traditionally have been very circumspect about what they counted as placements. Program reviews and studies of the SCSEP found that sponsors were doing what was identified as a good job of placing older workers at a time when very few other organizations were attempting to serve this group of individuals.

As the Department reviewed its ability to communicate the very positive story about what is being done by the SCSEP sponsors, it became apparent that the SCSEP data had limitations which could not be overcome without establishing uniform practices. To address this matter, the Department issued a proposed Older Worker Bulletin for comment that grew out of a brainstorming session with a SCSEP work group. There were a wide variety of comments received on this proposed directive which are addressed in section 3 below.

There was a general consensus on moving forward with this approach so SCSEP grantees could be recognized for the work they were doing. However, several sponsors asked for an opportunity to discuss the proposal in-depth in order to strengthen the resulting measures to be used. After conducting follow up discussions with those sponsors, it became apparent that the sponsors desired a consistent definition. This would ensure a level playing field within the SCSEP community as well as demonstrating to the outside community (including the stakeholders and taxpayers), that it is receiving a positive return on the funds that are appropriated for the SCSEP.

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The resulting outcome of the comment process and further discussions has been to develop a focused definition that takes into account these factors as well as acknowledging the work being performed within the SCSEP community. It is anticipated that the measures set forth in this directive will be supportive of our sponsors' efforts to work with our joint customers, the older workers of this nation.

3. Comments. First, it is important to address the written comments that were received since the time and effort taken to respond is appreciated. There were a total of eleven responses to the draft bulletin. Two of those responding stated that they were in agreement with the indicators as proposed. The remaining nine commenters raised concerns. Those concerns varied from a preferred sentence structure to questions about whether the approach would be fair to sponsors, given that other employment and training programs did not have similar measures. The following is a point-by-point discussion of the concerns raised, and the Department's responses:

a. Intent of Placement Period. Several points were raised on this item. The positions varied considerably. One commenter stated that the general intent of the jobs should be that the positions would be permanent. A contrasting commenter pointed out that the requirement for jobs to last over 90 days overlooks benefits of employment of less than 90 days. Another commenter suggested that this restriction is not realistic given present labor market conditions. It was pointed out that the path for many job-seekers is to take several short-term jobs before finding a permanent position.

Department's Response: It is acknowledged that temporary jobs are useful in gaining experience and providing enrollees with income which would permit them to continue in a training mode in the SCSEP program upon completion of the short-term. However, placement in a short-term position should not fulfill the objective of an unsubidized placement for an enrollee in community service. Therefore, this indicator is not altered for the placement goal. Nevertheless, such placements add value from the perspective of the enrollee and the employer, our joint customers. To capture this information, the Department will ask sponsors to voluntarily include this information on non-QPR counts in their narrative report. This data will be used to describe more adequately what is being done at the project level for persons who are not familiar with the many positive accomplishments that the project staff are doing to assist older workers.

b. Placements of Less than 30 Days. One commenter stated that the placement should count if the intent is met regardless of the actual period that the jobs last. Another commenter stated that the confirmation of continuing employment should not be retained, or that the 20% goal should be reduced to offset the loss of placements presently being counted. Still another commenter recommended that a placement be permitted if a series of placements occurs during a grant period which

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exceeded the 90-day intent (e.g., 25 days the first time, 20 days the second time, 15 days the third time, 25 days the fourth time and another 20 days the fifth time).

Department's Response: A job placement lasting at least 30 days is a reasonable objective which should be retained. To count placements of less than 30 days would indirectly encourage short-term placements which are addressed in "a" above. The 90-day intent and the minimum of 30 days retention are linked, and must be retained if there is to be a quality aspect to this measure. Therefore, as acknowledged in 3.a. above, data will be collected on placements which do not meet either the 30 day (temporary) criteria or the 90-day intent. With regard to a series of placements exceeding 90 days, it appears unlikely that many such situations exist, but it would be reasonable to permit a placement count when the enrollee is clearly employed for more than one quarter of the year.

c. Reporting. Two respondents pointed out that since placement confirmations are made 30 days after the enrollee is placed into an unsubsidized job, there may be reporting difficulties. Specifically, placements made in the final 30 days of a quarter cannot be validated until the next quarter. In addition, in the case of placements in the last 30 days of the final (fourth) quarter, the confirmation will be made in the next grant period.

Department's Response: Since reports are not due at the Department until 30 days after the end of the quarter, there is some time to confirm some of the late placements before the quarterly report is submitted. If this cannot be done, the unconfirmed placements should be reported as "other terminations" in the current quarter and as employment in the subsequent quarterly report if the placement is confirmed. The unsubsidized placement goal is based on the grant period, and quarterly achievements are less important than the results of the total grant period.

In regard to the final or fourth quarter report, if there is insufficient time to confirm all the placements before the report is due, the grantee may seek an extension for submitting the fourth quarter report to the Department. This can be done by calling the appropriate Federal Representative in the Division of Older Worker Programs and requesting an extension.

d. When to Count Enrollee Placements. One commenter wanted to know at what point an individual is considered an enrollee and can be counted. The concern raised was with the phrase "subsequent to receiving program services." It was suggested that DOL should not establish any requirement for length of time an individual must be enrolled to be counted.

Department's Response: This concern is similar to a comment raised on the proposed regulations. Several persons made a comment that credit should be given to SCSEP sponsors who provide placement assistance for an applicant/enrollee when

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a job opening becomes available, regardless of whether the individual is actually enrolled in a community service assignment, since it would be in the best interests of the applicant/enrollee. This is a legitimate concern. The Department is committed to seeking input from the SCSEP community to determine if there is a desire to report such placements separately from those placed from the unsubsidized community service assignments.

e. Better-off Economically. This is another area in which contrasting opinions were expressed. One commenter stated that the goal of the program is that the individual should be better off when she/he leaves than when starting. Another commenter stated that there should be some assurances that the individual's income is above the poverty level or better than 125% of the poverty level. At the same time, it was pointed out that there is a need to permit flexibility in the SCSEP program since it deals with a different segment of the population than many other programs. Specifically, it was stated that there needs to be flexibility to address special situations in which accommodations are made to place persons who are identified as overincome or unable to work full-time due to health reasons.

Department's Response: Such a change is necessary; however, this is a difficult area to address adequately as was pointed out in the comments. Raising the level of income to poverty level may be difficult or impossible since many persons opt to take only part-time employment. The phrase "better-off economically" is subject to wide interpretations. Since the intent was to make this as broad as possible, the phrase would encompass such factors as actual wages, health benefits vs. no health benefits, subsidized housing versus increased housing costs, transportation, food and shelter. In addition, it is acknowledged that the language needs to be tightened to make it consistent with the statement of one of the commenters who pointed out that the individual should be better off than when he or she entered the program. A list of factors has been included in this directive which will be used to interpret the phrase, "better-off." It has been left somewhat open-ended to permit grantees to factor in other economic measures we may not have listed. The starting point for "better-off" will be when the individual left the SCSEP, since the program should have resulted in assisting the individual in some manner beyond the initial enrollment.

f. Self-Employment. One commenter indicated that the Department needed to consider self-employment since this resulted in an employed person as much as a placement with another employer.

Department's Response: The only reason for exclusion of this potential outcome was an oversight on our part. It should have been included.

g. Self-Placement. One commenter stated that even though self-placement was discarded, it should be counted since one of the objectives of the SCSEP was to teach the enrollees skills which will make them self-sufficient.

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Department's Response: The reason for rejecting self-placement was not clearly stated. The intent was to address self-placement in cases in which there was no connection to the program. When an individual is provided with job finding skills which result in a placement, such a placement should be credited to the SCSEP.

h. Attribution. One commenter stated that it would be useful to clarify the meaning of the phrase "assisted in getting the job", and to specify what documentation would be required. It was pointed out that unless a reliable instrument for collecting data on attribution is developed, the phrase dealing with attribution should be deleted.

Department's Response: It is agreed that the attribution based on the individual would create a wide interpretation. To overcome this shortcoming, the word "individual" will be replaced with the word "placement" to read: "Employment must occur within 90 days after termination, and the placement must be attributable to the SCSEP".

i. Applications to Other Employment and Training Programs. There was a concern about the potential for application beyond SCSEP to other programs. For example, JTPA uses different situations for entered employment and the period must be 20 hours or more per week to be credited as a placement for their performance standards. (All placements are reported.)

Department's Response: It is agreed that this indicator would be different for the two programs, but there are differences in the programs which justify varying measures. There are both legislative and programmatic differences which mitigate against using the same definitions for JTPA and SCSEP. A review of the legislative history will show that the 20-hour limitation under the JTPA was directed at II-A programs and was not originally intended for application to Section 204(d). However, due to the broad construction of the language, Section 204(d) was defined to be covered by the 20-hour provision. In our opinion, the application of a 20-hour limit to the SCSEP is inappropriate, since many of the participants only want part-time employment. Fortunately, there is no legislative language requiring placements of 20 or more hours.

j. Retention. Verbal comments were received which indicated a need to be certain that the placements provide a lasting value to the former enrollee and the employer. Specifically, it was recommended that there be a 180-day period for followup. The rationale for suggesting that data be collected on this factor was related to conversations with Congressional and other reviewers, they indicated that placements are of minimal value unless they have resulted in the individual continuing to be employed for a minimum of 180 days with a preference for a full-year period. For those sponsors who were performing follow-up on a 180-day basis, it was suggested that there were additional benefits achieved by continuing to work with employers to determine how the individual was performing as well as becoming aware of other employment opportunities.

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Department's Response: While it is recognized that the Congressional committees and others have an interest in ensuring that placements result in jobs which provide for a continuing attachment to the labor market, limited administrative funding may create a burden which all sponsors cannot easily fulfill. Nevertheless, it would be possible to capture information on whether a job lasts 180 days or more through a survey that is being proposed in response to the Government Performance and Results Act. Therefore, no reporting requirement will be imposed at this time to capture this information on an across-the-board fashion. For those sponsors who are performing the 180-day follow-up at the present time, it appears to be a useful option to assure placement compatibility and employer service.

k. Multiple Placements of the Same Individual. A verbal comment was received that indicated the Department should permit grantees to count placements of individuals even though they may have previously been placed in the same grant period. The rationale for taking multiple counts of placements is that the grantee should not be held responsible for what occurs with either the employer or the former enrollee who returns to the program.

Department's Response. We concur. The recently issued regulation acknowledges that former enrollees should be given priority to re-enter the program when a placement does not work out as anticipated. Therefore, sponsors must be able to count multiple placements should a second placement occur with another employer. However, multiple placements with the same employer should not be counted.

4. A Context for Placements. The SCSEP is a community service program which provides useful service to the community in addition to offering unsubsidized placement, supportive services, training opportunities and other benefits. Unsubsidized employment is an important component of a successful program, but it is not the only measure of SCSEP project success. It is noteworthy that no action has ever been taken to penalize a grantee for failure to achieve the unsubsidized placement goal. Nor does the Department regard practices such as the wholesale enrollment of "job ready" applicants solely to make unsubsidized placements or to achieve the placement goal to be within the spirit of the program. At the same time, several sponsors have established a placement goal which exceeds the Department's own goal.

The placement indicators are intended to ensure that there is general agreement among sponsors on what constitutes a uniform definition of an unsubsidized placement. These indicators are minimum measures which contribute to a common understanding of the term "unsubsidized placements." Individual sponsors may impose more stringent standards on themselves as long as the DOL minimum requirements are met. For instance, the term "better-off economically" can be defined more rigorously than our minimum measure. A sponsor could consider placements to be only those that provide an income above the 125 percent of poverty level. Not

every placement will fit neatly into the indicators described in paragraph 5 below, but these standards provide a broad context against which judgements on placements can be made.

5. Final Indicators. Based on the input obtained from the SCSEP community, the following quality tests must be applied before a placement will be counted:

The placement must be confirmed as still

employed after 30 calendar days.

There must be an intent by the employer for the

job to last 90 days at the time of placement.

The individual must be better-off economically

than he/she was under the SCSEP.

Employment must occur within 90 days after

termination, and the placement must attributable

to the SCSEP.

Consistent with the basic principle of continuous improvement, a grantee would determine if all four of the above indicators were met. If they are met, a placement would be recorded and the total would be reported in the QPR.

NOTE: The "better-off economically" requirement will be satisfied when an enrollee has been placed into a job providing income and/or estimated benefits greater than those received under the SCSEP, or when two of the following criteria are met:

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- hours of employment per week exceed 20 and

the pay is at or above the minimum wage.

- job is consistent with IDP

- free housing is provided

- free food/meals are provided

- health benefits are provided

- reduced cost or free transportation is received

- other economic benefits, not listed above, are received

6. Action Required. SCSEP sponsors are requested to:

a. use the final indicators in section 5 above when recording unsubsidized placements for the QPR, effective on July 1, 1995; and

b. in the narrative section of the report, share with us the number of placements which fall outside the above definition so this information can be used to portray more accurately the work being done by SCSEP sponsors to report the nonQPR placements.

7. Inquiries. Questions should be directed to your Federal Representative on (202) 219-5904.

CHARLES L. ATKINSON AUL A. MAY ND

Chief Director

Division of Older Worker Office of Special Targeted

Programs Programs

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Created: April 03, 2004