Marriott Corporation:

In Practice

Partner Profile

Marriott International, Inc., is a worldwide hospitality company with more than 2,600 lodging properties located in the United States and 65 other countries and territories.  Marriott Lodging operates and franchises hotels under sixteen brands including Marriott, Renaissance, Courtyard, Residence Inn, Fairfield Inn, and the Ritz-Carlton.

Hospitality & Entertainment Partner Since 2001

Awards & Recognition

  • Partner of the Year 2006,2005
  • Sustained Excellence 2007
  • Sustained Excellence 2008

Marriott Corporation

Contact Information:
 Marriott Corporation
One Marriott Drive
Bethesda, MD 20814
301-380-9000

In Practice

2: Assess Performance

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To assess performance, Marriott developed an extensive program to ensure that accurate measurement would lead to realistic goal-setting.

2.5: Technical Assessment and Audits

Marriott: A full-circle auditing system

After partnering with ENERGY STAR in 2001, Marriott embarked on an ambitious, company-wide mission to enhance its energy management systems and procedures.  To carry out this mission, Marriott needed a uniform auditing and inspection system for each of its properties.


Marriott's solution was to collect information at each of the properties through two methods: a bimonthly property audit called an Energy Awareness Measure and daily Routine Inspection Reports which ensure that all associates are actively participating in the property's energy conservation action plan.  At the end of each quarter, the property's General Manager and Energy Conservation Committee meet to review the audit forms and inspection reports that have been filed over the previous three months.  This review is the foundation for setting goals for the next quarter.

This full-circle approach to observing and improving energy management systems and procedures contributed to Marriott saving $4.5 million annually. 

5: Implement Action Plan

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New Approaches and Collaboration Achieve Results

Reaching energy efficiency goals depends on awareness, commitment, and individuals to implement the energy management plan. In 2004, the foci of Marriott's Energy Conservation Program were to develop new approaches to preventive maintenance, adopt new technologies where feasible, expand partnerships, and adopt new procedures.

Marriott's preventive maintenance program aims to maximize the efficiency of the products and procedures already in place. Hotel engineers use handheld electronic devices to track preventive maintenance tasks, and to build accurate engineering databases that yield invaluable information about equipment performance and maintenance issues. Marriott continues to identify and utilize high-tech approaches to preventive maintenance such as thermo scans to identify leaking roofs or "leaking" electrical panels. Additionally, Marriott regularly participates in the development of new technology such as Ozone Activated Air Laundry systems which almost eliminates the need for hot water. In addition to this, Marriott is working with their chemical supplier, Ecolab, who has recently produced break through technology reducing cost up to 25 percent and also newly tested technologies for water reuse.

As a part of Marriott's close partnership with owners and franchisees, Marriott shares long-range energy management plans; provides access to its engineering database; reports regularly through its Intranet site, meetings, and presentations; and supports purchasing of new equipment. When Marriott identifies opportunities for increased energy efficiency, it changes the way it does business. For example, Marriott consolidated its laundry service, moving to larger, central facilities that utilize more efficient equipment.

Marriott achieves $4.5 million annually in energy savings through the successful implementation of its Energy Conservation Program.