Perhaps the best way to learn about our office is to read about companies who have successfully used our services. We chart around 100 success stories every year, based on client feedback. Most of our clients prefer to keep their information confidential, so company names will not be mentioned in this sampling from our long record of success stories.

Featured U.S. Exporter (FUSE) Listing brings 5-Digit Sales!

Our former commercial Assistant Olga Wilhelm visited the ISPO in Munich every year to counsel U.S. companies about the Austrian market. In 2004, she spoke to an American sporting goods company and informed them about the FUSE program (click here for details). The company agreed to pursue the Austrian market through this venue. The following year, Olga returned to the show and visited with the U.S. company, which reported over $40,000 in sales to Austria directly related to the FUSE listing!

Spare Parts Delivered for Gas Turbines

An Austrian firm contacted our former Vienna Commercial Assistant Olga Wilhelm in the summer of 2004 to track down details on a leading U.S. supplier of gas turbines so that they could order spare parts. The successful outcome of this search made it possible for the Austrian company to order replacement parts totaling USD 102,000.

Trade Show Recruitment Pays Off

A leading Austrian importer and distributor of high-tech medical equipment and long-term client of CS Vienna was informed by Senior Commercial Specialist Manfred Weinschenk about the Digestive Disease Week 2002, a major U.S. trade show. This client attended the show and started a business relationship with several U.S. companies, including a producer of intraluminal impedance measurement systems. Initial sale: $600,000 for the Austrian market.

New U.S. Franchisor in Austria

Austria is a hard nut to crack for franchising companies, but CS Vienna has a proven record for helping U.S. franchisors succeed even in this risk-averse business community. A major U.S. fast food chain contacted CS Vienna in July 2001 to enlist our help in the research process. Once the decision was made to enter this market, CS Vienna was once again enlisted to help find suitable franchise partners. The company chose to use our "Franchise Partner Search Service". In the spring of 2003 a deal was signed with a group of investors recruited by CS Vienna, and the first restaurant was opened 2004. Client testimonial: "Marta Scheidl was very enthusiatic and pro-active. Marta was also timely in responses and went the extra mile to provide additional help in our project [with] advertising and PR..."

Orthopedic supplies made in USA now available in Austria

In the Fall of 2002, CS Vienna received a request for an "International Partner Search" from our colleagues in Milwaukee for a U.S. producer of ankle and knee braces and supports. Our search turned up 5 interested Austrian distributors. The U.S. company conducted a visit to Austria to follow up on these hot leads, again enlisting the assistance of CS Vienna. One year later, the U.S. company has signed a distribution agreement with a firm recruited by CS Vienna.

CS Vienna Saves Deal Worth over $3.6 million

The country of Bosnia and Herzegovina was revamping their payment systems, and a U.S. manufacturer had won the bid to provide IT equipment worth over $3.6 million. When word got out that the U.S. manufacturer would not be able to deliver on time, the deal started to fall apart. Because the U.S. company had Central European headquarters in Vienna, the USAID office in Bosnia and Herzigovina contacted our office. With a few telephone calls to the right people, we were able to renegotiate the delivery dates to everyone's satisfaction. Dan Rathburn of USAID: "We couldn't have asked for better service than we got from Mr. Weinschenk and his colleagues at the Commercial Service office. Thanks to the assistance we got from your Embassy we were able to launch the new payment system using 40 commercial banks on January 5, 2001. Since then, the system has handled over one million transactions worth over KM 1.7 billion."

U.S. Filter Manufacturer Finds an Austrian Distributor at AAIW 2000

Though nobody at this mid-sized Nebraska company may ever have even heard of the Commercial Service or the International Buyer Program, they will be selling an estimated $250,000 annually worth of automotive and truck filters to Europe thanks to the CS Vienna International Buyer Delegation to the AAIW 2000, where a participating company discovered their products and shortly thereafter negotiated a distribution agreement.

U.S. Engine Manufacturer Makes a $1.4 million Sale after MineExpo 2000

CS Vienna conducted a limited fax campaign to our best contacts, informing them about the upcoming MineExpo 2000 and inviting them to attend. As a direct result of their visiting the show, a large Austrian producer of alpine machines and equipment purchased U.S.-built engines to the tune of $1.4 million.

CS Vienna Helps a U.S. Supplier of Diesel Engines Win a Tender Worth $15 million

The Austrian representative of a U.S. engine producer contacted our office in the fall of 1998 to ask if we could provide assistance in their bid to provide diesel engines for 110 locomotives to be operated by the Austrian Federal Railroad. The competition was a tough one, made tougher by two factors: first, the main competitor was a German company, which had the advantages of proximity, language, and contacts; and second, the Director of the Austrian Federal Railroad was rumored to have a very pro-Europe acquisition policy. The U.S. engines boasted superior emissions values and a reputation for reliability. After meeting with the representative, CS Vienna put together and implemented an advocacy strategy designed to even the playing field for the U.S. supplier. The tender was mentioned at several high level meetings, and the advantages of the U.S. engines brought to light. Several months later we learned that the U.S. firm had won the $15 million contract.