How You Can Contact Us

Our Office Hours Are:  Monday Thru Friday, 8:30 am-4:00 pm

Our Telephone Hours Are:  Monday - Friday, 8:30 am -4:30 pm

• By Telephone
  • Nationwide Benefits Information 1-800-827-1000
  • Telecommunications Device for the Deaf (TDD) 1-800-829-4833
  • Life Insurance 1-800-669-8477
  • CHAMPVA Information 1-800-733-8387
  • Gulf War Hotline 1-800-PGW-VETS
  • Headstones and Markers 1-800-697-6947


• By E-Mail
  
  This is not a secure connection. Please remember that we cannot guarantee your privacy.
  
  Return information of a private nature will be sent via regular mail to the address of record. General benefits information may be returned via e-mail or regular mail. Please state your preference and address.
  
  • For general inquiries, you can contact us at the website iris.va.gov.
  • For Loan Guaranty inquiries, you can e-mail the Houston Regional Loan Center at lgylgy@va.gov.
  • For VA Life Insurance inquires, you can e-mail VAinsurance@vba.va.gov.
  • For questions or comments about this web site you can e-mail us at Webmaster E-Mail
    


• By Mail
  • V.A. Regional Office
    One Veterans Plaza
    701 Clay Avenue
    Waco, Texas 76799


• In Person

  • In Waco
    At the V.A. Regional Office 
    One Veterans Plaza 
    701 Clay Avenue
    

  • In Abilene
    At the Taylor County Plaza Building
    400 Oak Street, Suite 103
    
    
  • In Amarillo
    At the V.A. Medical Center
    6010 W Amarillo Blvd
    
    
  • In Austin
    At the V.A. Outpatient Clinic
    2901 Montopolis Drive
    
    
  • In Dallas
    At the V.A. Medical Center
    4500 S Lancaster Road
    Building 2, Room 1E307
    
    
  • In El Paso
    At the V.A. Health Care System
    5001 N Piedras Street
    
    
  • In Ft. Worth
    At the V.A. Outpatient Clinic
    300 West Rosedale
    
    
  • In Ft. Hood/Killeen
    Soldier Service Center
    Bldg 18010, Hood Road
    Ft Hood, TX
    
    
  • In Lubbock
    At the V.A. Outpatient Clinic
    Room 900
    6104 Avenue Q South Drive
    
    
  • In Temple
    At the V.A. Medical Center
    1901 S First Street
    
    
  • In Tyler
    1700 SSE Loop 323
    Suite 310