The U.S. Equal Employment Opportunity Commission
ADR Techniques: | Mediation |
Source of Neutrals: | Private Organizations |
Contact: | Joseph R. Bruce U.S. Postal Service, 475 L'Enfant Plaza, SW Washington, DC 20260-4135 (202) 268-3663 |
Web page: | http://www.usps.com/redress/ |
Fiscal Year | 2006 | 2007 | |||||
---|---|---|---|---|---|---|---|
Size of Work Force | 795,850 | ||||||
Pre-Complaint Process | |||||||
Completed/Ended Counselings | 16,954 | ||||||
Offered ADR | 15,188 | ||||||
Process in ADR | 12,455 | ||||||
Completed ADR | 12,455 | ||||||
Resolved Disputes | 6,340 | ||||||
Formal Complaint Process | |||||||
Complaints Clousures | 7,785 | ||||||
Offered ADR | 42 | ||||||
Processed in ADR | 34 | ||||||
Completed ADR | 34 | ||||||
Resolved Disputes | 7 |
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
---|---|---|---|---|---|---|
Size of Work Force | 786,516 | 817,110 | 854,376 | 821,881 | 807,596 | 807,742 |
Pre-Complaint Process | ||||||
Completed Counselings | 35,317 | 21,714 | 28,258 | 20,102 | 19,101 | 18,349 |
Offered ADR | N/A | N/A | 13,229 | 19,547 | 19,248 | 16,722 |
Processed in ADR | 14,942 | 15,782 | 9,386 | 15,193 | 13,815 | 14,028 |
Completed ADR | 10,354 | 15,076 | 9,340 | 15,831 | 12,595 | 14,140 |
Resolved Disputes | 6,122 | 8,332 | 5,956 | 9,553 | 5,737 | 6,941 |
Formal Complaint Process | ||||||
Complaints Filed | 10,553 | 11,203 | 9,931 | 8,487 | 7,549 | 6,926 |
Complaints in Inventory | 22,363 | 21,720 | 20,958 | 19,809 | 18,748 | 15,493 |
Offered ADR | N/A | N/A | 876 | 2,928 | 202 | 39 |
Processed in ADR | N/A | 742 | 684 | 2,502 | 102 | 36 |
Completed ADR | 538 | 671 | 654 | 2,492 | 977 | 45 |
Resolved Disputes | 280 | 292 | 335 | 753 | 911 | 25 |
This page was last modified on August 24, 2007.