The U.S. Equal Employment Opportunity Commission


Department of State

ADR Techniques: Mediation, Facilitation
Source of Neutrals: Inhouse, Private Organizations
Contact:

Office of Civil Rights
Berry Wells, EEO Director
Jacqueline Cantor,
Chief of Intake and Resolution Section (ADR Program)
(202) 647-9295

Web page: http://www.state.gov/s/ocr/
Fiscal Year 2006 2007
Size of Work Force 19,667  
Pre-Complaint Process
Completed/Ended Counselings 169  
Offered ADR 168  
Process in ADR 34  
Completed ADR 34  
Resolved Disputes 21  
Formal Complaint Process
Complaints Clousures 86  
Offered ADR 25  
Processed in ADR 23  
Completed ADR 23  
Resolved Disputes 12  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 19,658 16,396 17,457 17,638 28,716 18,580
Pre-Complaint Process
Completed Counselings 225 217 212 276 90 98
Offered ADR N/A N/A 84 138 29 160
Processed in ADR 3 19 66 32 22 23
Completed ADR 3 19 63 27 30 12
Resolved Disputes 1 17 51 10 12 7
Formal Complaint Process
Complaints Filed 59 48 55 76 77 76
Complaints in Inventory 203 180 149 162 159 156
Offered ADR N/A N/A 14 7 11 76
Processed in ADR N/A 56 14 3 10 17
Completed ADR 3 32 21 3 10 7
Resolved Disputes 1 30 19 1 6 7

This page was last modified on August 24, 2007.

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