National Center for State Courts

 

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CourTools is a set of ten trial court performance measures that offers court managers a balanced perspective on court operations. In designing the CourTools, the National Center integrated the major performance areas defined by the Trial Court Performance Standards with relevant concepts from successful performance measurement systems used in the public and private sectors.

Published in a visual and accessible how-to format, the ten CourTools measures:
  • Reflect the fundamental mission and vision of the courts
  • Focus on outcomes
  • Are feasible, practical, and few


CourTools On-Line Community of Practice

 

Implementing CourTools

   
   
(Click each measure below for the PDF file.)

CourTools header
Measure 1 Access and Fairness
Measure 2 Clearance Rates
Measure 3 Time to Disposition
Measure 4 Age of Active Pending Caseload
Measure 5 Trial Date Certainty
Measure 6 Reliability and Integrity of Case Files
Measure 7 Collection of Monetary Penalties
Measure 8 Effective Use of Jurors
Measure 9 Court Employee Satisfaction
Measure 10 Cost Per Case