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Title 21 Code of Federal Regulations (21 CFR Part 11)
Electronic Records; Electronic Signatures
Final Rule Published in the Federal Register

Web page issued:  March, 2000; reformatted June 01, 2001 (with updated email addresses for FDA contacts) tc


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XIV. Paperwork Reduction Act of 1995

This final rule contains information collection provisions that are
subject to review by the Office of Management and Budget (OMB) under
the Paperwork Reduction Act of 1995 (44 U.S.C. 3501-3520). Therefore,
in accordance with 5 CFR 1320, the title, description, and description
of respondents of the collection of information requirements are shown
below with an estimate of the annual reporting and recordkeeping
burdens. Included in the estimate is the time for reviewing
instructions, searching existing data sources, gathering and
maintaining the data needed, and completing and reviewing the
collection of information.
Most of the burden created by the information collection provision
of this final rule will be a one-time burden associated with the
creation of standard operating procedures, validation, and
certification. The agency anticipates the use of electronic media will
substantially reduce the paperwork burden associated with maintaining
FDA-required records.
Title: Electronic records; Electronic signatures.
Description: FDA is issuing regulations that provide criteria for
acceptance of electronic records, electronic signatures, and
handwritten signatures executed to electronic records as equivalent to
paper records. Rules apply to any FDA records requirements unless
specific restrictions are issued in the future. Records required to be
submitted to FDA may be submitted electronically, provided the agency
has stated its ability to accept the records electronically in an
agency established public docket.
Description of Respondents: Businesses and other for-profit
organizations, state or local governments, Federal agencies, and
nonprofit institutions.
Although the August 31, 1994, proposed rule (59 FR 45160) provided
a 90-day comment period under the Paperwork Reduction Act of 1980, FDA
is providing an additional opportunity for public comment under the
Paperwork Reduction Act of 1995, which was enacted after the expiration
of the comment period and applies to this final rule. Therefore, FDA
now invites comments on: (1) Whether the proposed collection of
information is necessary for the proper performance of FDA's functions,
including whether the information will have practical utility; (2) the
accuracy of FDA's estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions
used; (3) ways to enhance the quality, utility, and clarity of the
information to be collected; and (4) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques, when appropriate, and other forms of
information technology. Individuals and organizations may submit
comments on the information collection provisions of this final rule by
May 19, 1997. Comments should be directed to the Dockets Management
Branch (address above).
At the close of the 60-day comment period, FDA will review the
comments received, revise the information collection provisions as
necessary, and submit these provisions to OMB for review and approval.
FDA will publish a notice in the Federal Register when the information
collection provisions are submitted to OMB, and an opportunity for
public comment to OMB will be provided at that time. Prior to the
effective date of this final rule, FDA will publish a notice in the
Federal Register of OMB's decision to approve, modify, or disapprove
the information collection provisions. An agency may not conduct or
sponsor, and a person is not required to respond to, a collection of
information unless it displays a currently valid OMB control number.

Table 1.--Estimated Annual Recordkeeping Burden
------------------------------------------------------------------------

21 CFR Section Annual No. of Hours per
   Recordkeepers Recordkeeper Total Hours
11.10 50 40 2,000
11.30 50 40 2,000
11.50 50 40 2,000
11.300 50 40 2,000
Total annual burden hours 8,000

------------------------------------------------------------------------

[[Page 13462]]

------------------------------------------------------------------------
Table 2.--Estimated Annual Reporting Burden
------------------------------------------------------------------------

21 CFR Section   Annual No. of Hours per Total Burden
Respondents Response Hours
11.100  1,000 1 1,000
Total annual burden hours 1,000

------------------------------------------------------------------------
------------------------------------------------------------------------

XV. Environmental Impact

The agency has determined under 21 CFR 25.24(a)(8) that this action
is of a type that does not individually or cumulatively have a
significant effect on the human environment. Therefore, neither an
environmental assessment nor an environmental impact statement is
required.

XVI. Analysis of Impacts

FDA has examined the impacts of the final rule under Executive
Order 12866, under the Regulatory Flexibility Act (5 U.S.C. 601-612),
and under the Unfunded Mandates Reform Act (Pub. L. 104-4). Executive
Order 12866 directs agencies to assess all costs and benefits of
available regulatory alternatives and, when regulation is necessary, to
select regulatory approaches that maximize net benefits (including
potential economic, environmental, public health and safety, and other
advantages; and distributive impacts and equity). Unless an agency
certifies that a rule will not have a significant economic impact on a
substantial number of small entities, the Regulatory Flexibility Act
requires an analysis of regulatory options that would minimize any
significant impact of a rule on small entities. The Unfunded Mandates
Reform Act requires that agencies prepare an assessment of anticipated
costs and benefits before proposing any rule that may result in an
annual expenditure by State, local and tribal governments, in the
aggregate, or by the private sector, of $100 million (adjusted annually
for inflation).
The agency believes that this final rule is consistent with the
regulatory philosophy and principles identified in the Executive Order.
This rule permits persons to maintain any FDA required record or report
in electronic format. It also permits FDA to accept electronic records,
electronic signatures, and handwritten signatures executed to
electronic records as equivalent to paper records and handwritten
signatures executed on paper. The rule applies to any paper records
required by statute or agency regulations. The rule was substantially
influenced by comments to the ANPRM and the proposed rule. The
provisions of this rule permit the use of electronic technology under
conditions that the agency believes are necessary to ensure the
integrity of electronic systems, records, and signatures, and the
ability of the agency to protect and promote the public health.
This rule is a significant regulatory action as defined by the
Executive Order and is subject to review under the Executive Order.
This rule does not impose any mandates on State, local, or tribal
governments, nor is it a significant regulatory action under the
Unfunded Mandates Reform Act.
The activities regulated by this rule are voluntary; no entity is
required by this rule to maintain or submit records electronically if
it does not wish to do so. Presumably, no firm (or other regulated
entity) will implement electronic recordkeeping unless the benefits to
that firm are expected to exceed any costs (including capital and
maintenance costs). Thus, the industry will incur no net costs as a
result of this rule.
Based on the fact that the activities regulated by this rule are
entirely voluntary and will not have any net adverse effects on small
entities, the Commissioner of Food and Drugs certifies that this rule
will not have a significant economic impact on a substantial number of
small entities. Therefore, under the Regulatory Flexibility Act, no
further regulatory flexibility analysis is required.
Although no further analysis is required, in developing this rule,
FDA has considered the impact of the rule on small entities. The agency
has also considered various regulatory options to maximize the net
benefits of the rule to small entities without compromising the
integrity of electronic systems, records, and signatures, or the
agency's ability to protect and promote the public health. The
following analysis briefly examines the potential impact of this rule
on small businesses and other small entities, and describes the
measures that FDA incorporated in this final rule to reduce the costs
of applying electronic record/signature systems consistent with the
objectives of the rule. This analysis includes each of the elements
required for a final regulatory flexibility analysis under 5 U.S.C.
604(a).

A. Objectives

The purpose of this rule is to permit the use of a technology that
was not contemplated when most existing FDA regulations were written,
without undermining in any way the integrity of records and reports or
the ability of FDA to carry out its statutory health protection
mandate. The rule will permit regulated industry and FDA to operate
with greater flexibility, in ways that will improve both the efficiency
and the speed of industry's operations and the regulatory process. At
the same time, it ensures that individuals will assign the same level
of importance to affixing an electronic signature, and the records to
which that signature attests, as they currently do to a handwritten
signature.

B. Small Entities Affected

This rule potentially affects all large and small entities that are
required by any statute administered by FDA, or any FDA regulation, to
keep records or make reports or other submissions to FDA, including
small businesses, nonprofit organizations, and small government
entities. Because the rule affects such a broad range of industries, no
data currently exist to estimate precisely the total number of small
entities that will potentially benefit from the rule, but the number is
substantial. For example, within the medical devices industry alone,
the Small Business

[[Page 13463]]

Administration (SBA) estimates that over 3,221 firms are small
businesses (i.e., have fewer than 500 employees). SBA also estimates
that 504 pharmaceutical firms are small businesses with fewer than 500
employees. Of the approximately 2,204 registered blood and plasma
establishments that are neither government-owned nor part of the
American Red Cross, most are nonprofit establishments that are not
nationally dominant and thus may be small entities as defined by the
Regulatory Flexibility Act.
Not all submissions will immediately be acceptable electronically,
even if the submission and the electronic record conform to the
criteria set forth in this rule. A particular required submission will
be acceptable in electronic form only after it has been identified to
this effect in public docket 92S-0251. (The agency unit that can
receive that electronic submission will also be identified in the
docket.) Thus, although all small entities subject to FDA regulations
are potentially affected by this rule, the rule will actually only
benefit those that: (1) Are required to submit records or other
documents that have been identified in the public docket as acceptable
if submitted electronically, and (2) choose this method of submission,
instead of traditional paper record submissions. The potential range of
submissions includes such records as new drug applications, medical
device premarket notifications, food additive petitions, and medicated
feed applications. These, and all other required submissions, will be
considered by FDA as candidates for optional electronic format.
Although the benefits of making electronic submissions to FDA will
be phased in over time, as the agency accepts more submissions in
electronic form, firms can, upon the rule's effective date, immediately
benefit from using electronic records/signatures for records they are
required to keep, but not submit to FDA. Such records include, but are
not limited to: Pharmaceutical and medical device batch production
records, complaint records, and food processing records.
Some small entities will be affected by this rule even if they are
not among the industries regulated by FDA. Because it will increase the
market demand for certain types of software (e.g., document management,
signature, and encryption software) and services (e.g., digital
notaries and digital signature certification authorities), this rule
will benefit some small firms engaged in developing and providing those
products and services.

C. Description of the Impact

For any paper record that an entity is required to keep under
existing statutes or FDA regulations, FDA will now accept an electronic
record instead of a paper one, as long as the electronic record
conforms to the requirements of this rule. FDA will also consider an
electronic signature to be equivalent to a handwritten signature if it
meets the requirements of this rule. Thus, entities regulated by FDA
may, if they choose, submit required records and authorizations to the
agency electronically once those records have been listed in the docket
as acceptable in electronic form. This action is voluntary; paper
records and handwritten signatures are still fully acceptable. No
entity will be required to change the way it is currently allowed to
submit paper records to the agency.
1. Benefits and costs
For any firm choosing to convert to electronic recordkeeping, the
direct benefits are expected to include:
(1) Improved ability for the firm to analyze trends, problems,
etc., enhancing internal evaluation and quality control;
(2) Reduced data entry errors, due to automated checks;
(3) Reduced costs of storage space;
(4) Reduced shipping costs for data transmission to FDA; and
(5) More efficient FDA reviews and approvals of FDA-regulated
products.
No small entity will be required to convert to electronic
submissions. Furthermore, it is expected that no individual firm, or
other entity, will choose the electronic option unless that firm finds
that the benefits to the firm from conversion will exceed any
conversion costs.
There may be some small entities that currently submit records on
paper, but archive records electronically. These entities will need to
ensure that their existing electronic systems conform to the
requirements for electronic recordkeeping described in this rule. Once
they have done so, however, they may also take advantage of all the
other benefits of electronic recordkeeping. Therefore, no individual
small entity is expected to experience direct costs that exceed
benefits as a result of this rule.
Furthermore, because almost all of the rule's provisions reflect
contemporary security measures and controls that respondents to the
ANPRM identified, most firms should have to make few, if any,
modifications to their systems.
For entities that do choose electronic recordkeeping, the magnitude
of the costs associated with doing so will depend on several factors,
such as the level of appropriate computer hardware and software already
in place in a given firm, the types of conforming technologies
selected, and the size and dispersion of the firm. For example,
biometric signature technologies may be more expensive than
nonbiometric technologies; firms that choose the former technology may
encounter relatively higher costs. Large, geographically dispersed
firms may need some institutional security procedures that smaller
firms, with fewer persons in more geographically concentrated areas,
may not need. Firms that require wholesale technology replacements in
order to adopt electronic record/signature technology may face much
higher costs than those that require only minor modifications (e.g.,
because they already have similar technology for internal security and
quality control purposes). Among the firms that must undertake major
changes to implement electronic recordkeeping, costs will be lower for
those able to undertake these changes simultaneously with other planned
computer and security upgrades. New firms entering the market may have
a slight advantage in implementing technologies that conform with this
rule, because the technologies and associated procedures can be put in
place as part of the general startup.
2. Compliance requirements
If a small entity chooses to keep electronic records and/or make
electronic submissions, it must do so in ways that conform to the
requirements for electronic records and electronic signatures set forth
in this rule. These requirements, described previously in section II.
of this document, involve measures designed to ensure the integrity of
system operations, of information stored in the system, and of the
authorized signatures affixed to electronic records. The requirements
apply to all small (and large) entities in all industry sectors
regulated by FDA.
The agency believes that because the rule is flexible and reflects
contemporary standards, firms should have no difficulty in putting in
place the needed systems and controls. However, to assist firms in
meeting the provisions of this rule, FDA may hold public meetings and
publish more detailed guidance. Firms may contact FDA's Industry and
Small Business Liaison Staff, HF-50, at 5600 Fishers Lane, Rockville,
MD 20857 (301-827-3430) for more information.

[[Page 13464]]

3. Professional skills required
If a firm elects electronic recordkeeping and submissions, it must
take steps to ensure that all persons involved in developing,
maintaining, and using electronic records and electronic signature
systems have the education, training, and experience to perform the
tasks involved. The level of training and experience that will be
required depends on the tasks that the person performs. For example, an
individual whose sole involvement with electronic records is infrequent
might only need sufficient training to understand and use the required
procedures. On the other hand, an individual involved in developing an
electronic record system for a firm wishing to convert from a paper
recordkeeping system would probably need more education or training in
computer systems and software design and implementation. In addition,
FDA expects that such a person would also have specific on-the-job
training and experience related to the particular type of records kept
by that firm.
The relevant education, training, and experience of each individual
involved in developing, maintaining, or using electronic records/
submissions must be documented. However, no specific examinations or
credentials for these individuals are required by the rule.

D. Minimizing the Burden on Small Entities

This rule includes several conditions that an electronic record or
signature must meet in order to be acceptable as an alternative to a
paper record or handwritten signature. These conditions are necessary
to permit the agency to protect and promote the public health. For
example, FDA must retain the ability to audit records to detect
unauthorized modifications, simple errors, and to deter falsification.
Whereas there are many scientific techniques to show changes in paper
records (e.g., analysis of the paper, signs of erasures, and
handwriting analysis), these methods do not apply to electronic
records. For electronic records and submissions to have the same
integrity as paper records, they must be developed, maintained, and
used under circumstances that make it difficult for them to be
inappropriately modified. Without these assurances, FDA's objective of
enabling electronic records and signatures to have standing equal to
paper records and handwritten signatures, and to satisfy the
requirements of existing statutes and regulations, cannot be met.
Within these constraints, FDA has attempted to select alternatives
that provide as much flexibility as practicable without endangering the
integrity of the electronic records. The agency decided not to make the
required extent and stringency of controls dependent on the type of
record or transactions, so that firms can decide for themselves what
level of controls are worthwhile in each case. For example, FDA chose
to give firms maximum flexibility in determining: (1) The circumstances
under which management would have to be notified of security problems,
(2) the means by which firms achieve the required link between an
electronic signature and an electronic record, (3) the circumstances
under which extra security and authentication measures are warranted in
open systems, (4) when to use operational system checks to ensure
proper event sequencing, and (5) when to use terminal checks to ensure
that data and instructions originate from a valid source.
Numerous other specific considerations were addressed in the public
comments to the proposed rule. A summary of the issues raised by those
comments, the agency's assessment of these issues, and any changes made
in the proposed rule as a result of these comments is presented earlier
in this preamble.
FDA rejected alternatives for limiting potentially acceptable
electronic submissions to a particular category, and for issuing
different electronic submissions standards for small and large
entities. The former alternative would unnecessarily limit the
potential benefits of this rule; whereas the latter alternative would
threaten the integrity of electronic records and submissions from small
entities.
As discussed previously in this preamble, FDA rejected comments
that suggested a total of 17 additional more stringent controls that
might be more expensive to implement. These include: (1) Examination
and certification of individuals who perform certain important tasks,
(2) exclusive use of cryptographic methods to link electronic
signatures to electronic records, (3) controls for each possible
combination of a two factored authentication method, (4) controls for
each different type of identification card, and (5) recording in audit
trails the reason why records were changed.

List of Subjects in 21 CFR Part 11

Administrative practice and procedure, Electronic records,
Electronic signatures, Reporting and recordkeeping requirements.
Therefore, under the Federal Food, Drug, and Cosmetic Act, the
Public Health Service Act, and under authority delegated to the
Commissioner of Food and Drugs, Title 21, Chapter I of the Code of
Federal Regulations is amended by adding part 11 to read as follows:

PART 11--ELECTRONIC RECORDS; ELECTRONIC SIGNATURES

Subpart A--General Provisions

Sec.
11.1 Scope.
11.2 Implementation.
11.3 Definitions.

Subpart B--Electronic Records

11.10 Controls for closed systems.
11.30 Controls for open systems.
11.50 Signature manifestations.
11.70 Signature/record linking.

Subpart C--Electronic Signatures

11.100 General requirements.
11.200 Electronic signature components and controls.
11.300 Controls for identification codes/passwords.

Authority: Secs. 201-903 of the Federal Food, Drug, and Cosmetic
Act (21 U.S.C. 321-393); sec. 351 of the Public Health Service Act
(42 U.S.C. 262).

Subpart A--General Provisions

Sec. 11.1 Scope.

(a) The regulations in this part set forth the criteria under which
the agency considers electronic records, electronic signatures, and
handwritten signatures executed to electronic records to be
trustworthy, reliable, and generally equivalent to paper records and
handwritten signatures executed on paper.
(b) This part applies to records in electronic form that are
created, modified, maintained, archived, retrieved, or transmitted,
under any records requirements set forth in agency regulations. This
part also applies to electronic records submitted to the agency under
requirements of the Federal Food, Drug, and Cosmetic Act and the Public
Health Service Act, even if such records are not specifically
identified in agency regulations. However, this part does not apply to
paper records that are, or have been, transmitted by electronic means.
(c) Where electronic signatures and their associated electronic
records meet the requirements of this part, the agency will consider
the electronic signatures to be equivalent to full handwritten
signatures, initials, and other general signings as required by agency
regulations, unless specifically excepted by regulation(s) effective on
or after

[[Page 13465]]

August 20, 1997.
(d) Electronic records that meet the requirements of this part may
be used in lieu of paper records, in accordance with Sec. 11.2, unless
paper records are specifically required.
(e) Computer systems (including hardware and software), controls,
and attendant documentation maintained under this part shall be readily
available for, and subject to, FDA inspection.

Sec. 11.2 Implementation.

(a) For records required to be maintained but not submitted to the
agency, persons may use electronic records in lieu of paper records or
electronic signatures in lieu of traditional signatures, in whole or in
part, provided that the requirements of this part are met.
(b) For records submitted to the agency, persons may use electronic
records in lieu of paper records or electronic signatures in lieu of
traditional signatures, in whole or in part, provided that:
(1) The requirements of this part are met; and
(2) The document or parts of a document to be submitted have been
identified in public docket No. 92S-0251 as being the type of
submission the agency accepts in electronic form. This docket will
identify specifically what types of documents or parts of documents are
acceptable for submission in electronic form without paper records and
the agency receiving unit(s) (e.g., specific center, office, division,
branch) to which such submissions may be made. Documents to agency
receiving unit(s) not specified in the public docket will not be
considered as official if they are submitted in electronic form; paper
forms of such documents will be considered as official and must
accompany any electronic records. Persons are expected to consult with
the intended agency receiving unit for details on how (e.g., method of
transmission, media, file formats, and technical protocols) and whether
to proceed with the electronic submission.

Sec. 11.3 Definitions.

(a) The definitions and interpretations of terms contained in
section 201 of the act apply to those terms when used in this part.
(b) The following definitions of terms also apply to this part:
(1) Act means the Federal Food, Drug, and Cosmetic Act (secs. 201-
903 (21 U.S.C. 321-393)).
(2) Agency means the Food and Drug Administration.
(3) Biometrics means a method of verifying an individual's identity
based on measurement of the individual's physical feature(s) or
repeatable action(s) where those features and/or actions are both
unique to that individual and measurable.
(4) Closed system means an environment in which system access is
controlled by persons who are responsible for the content of electronic
records that are on the system.
(5) Digital signature means an electronic signature based upon
cryptographic methods of originator authentication, computed by using a
set of rules and a set of parameters such that the identity of the
signer and the integrity of the data can be verified.
(6) Electronic record means any combination of text, graphics,
data, audio, pictorial, or other information representation in digital
form that is created, modified, maintained, archived, retrieved, or
distributed by a computer system.
(7) Electronic signature means a computer data compilation of any
symbol or series of symbols executed, adopted, or authorized by an
individual to be the legally binding equivalent of the individual's
handwritten signature.
(8) Handwritten signature means the scripted name or legal mark of
an individual handwritten by that individual and executed or adopted
with the present intention to authenticate a writing in a permanent
form. The act of signing with a writing or marking instrument such as a
pen or stylus is preserved. The scripted name or legal mark, while
conventionally applied to paper, may also be applied to other devices
that capture the name or mark.
(9) Open system means an environment in which system access is not
controlled by persons who are responsible for the content of electronic
records that are on the system.

Subpart B--Electronic Records

Sec. 11.10 Controls for closed systems.

Persons who use closed systems to create, modify, maintain, or
transmit electronic records shall employ procedures and controls
designed to ensure the authenticity, integrity, and, when appropriate,
the confidentiality of electronic records, and to ensure that the
signer cannot readily repudiate the signed record as not genuine. Such
procedures and controls shall include the following:
(a) Validation of systems to ensure accuracy, reliability,
consistent intended performance, and the ability to discern invalid or
altered records.
(b) The ability to generate accurate and complete copies of records
in both human readable and electronic form suitable for inspection,
review, and copying by the agency. Persons should contact the agency if
there are any questions regarding the ability of the agency to perform
such review and copying of the electronic records.
(c) Protection of records to enable their accurate and ready
retrieval throughout the records retention period.
(d) Limiting system access to authorized individuals.
(e) Use of secure, computer-generated, time-stamped audit trails to
independently record the date and time of operator entries and actions
that create, modify, or delete electronic records. Record changes shall
not obscure previously recorded information. Such audit trail
documentation shall be retained for a period at least as long as that
required for the subject electronic records and shall be available for
agency review and copying.
(f) Use of operational system checks to enforce permitted
sequencing of steps and events, as appropriate.
(g) Use of authority checks to ensure that only authorized
individuals can use the system, electronically sign a record, access
the operation or computer system input or output device, alter a
record, or perform the operation at hand.
(h) Use of device (e.g., terminal) checks to determine, as
appropriate, the validity of the source of data input or operational
instruction.
(i) Determination that persons who develop, maintain, or use
electronic record/electronic signature systems have the education,
training, and experience to perform their assigned tasks.
(j) The establishment of, and adherence to, written policies that
hold individuals accountable and responsible for actions initiated
under their electronic signatures, in order to deter record and
signature falsification.
(k) Use of appropriate controls over systems documentation
including:
(1) Adequate controls over the distribution of, access to, and use
of documentation for system operation and maintenance.
(2) Revision and change control procedures to maintain an audit
trail that documents time-sequenced development and modification of
systems documentation.

Sec. 11.30 Controls for open systems.

Persons who use open systems to create, modify, maintain, or
transmit electronic records shall employ procedures and controls
designed to

[[Page 13466]]

ensure the authenticity, integrity, and, as appropriate, the
confidentiality of electronic records from the point of their creation
to the point of their receipt. Such procedures and controls shall
include those identified in Sec. 11.10, as appropriate, and additional
measures such as document encryption and use of appropriate digital
signature standards to ensure, as necessary under the circumstances,
record authenticity, integrity, and confidentiality.

Sec. 11.50 Signature manifestations.

(a) Signed electronic records shall contain information associated
with the signing that clearly indicates all of the following:
(1) The printed name of the signer;
(2) The date and time when the signature was executed; and
(3) The meaning (such as review, approval, responsibility, or
authorship) associated with the signature.
(b) The items identified in paragraphs (a)(1), (a)(2), and (a)(3)
of this section shall be subject to the same controls as for electronic
records and shall be included as part of any human readable form of the
electronic record (such as electronic display or printout).

Sec. 11.70 Signature/record linking.

Electronic signatures and handwritten signatures executed to
electronic records shall be linked to their respective electronic
records to ensure that the signatures cannot be excised, copied, or
otherwise transferred to falsify an electronic record by ordinary
means.

Subpart C--Electronic Signatures

Sec. 11.100 General requirements.

(a) Each electronic signature shall be unique to one individual and
shall not be reused by, or reassigned to, anyone else.
(b) Before an organization establishes, assigns, certifies, or
otherwise sanctions an individual's electronic signature, or any
element of such electronic signature, the organization shall verify the
identity of the individual.
(c) Persons using electronic signatures shall, prior to or at the
time of such use, certify to the agency that the electronic signatures
in their system, used on or after August 20, 1997, are intended to be
the legally binding equivalent of traditional handwritten signatures.
(1) The certification shall be submitted in paper form and signed
with a traditional handwritten signature, to the Office of Regional
Operations (HFC-100), 5600 Fishers Lane, Rockville, MD 20857.
(2) Persons using electronic signatures shall, upon agency request,
provide additional certification or testimony that a specific
electronic signature is the legally binding equivalent of the signer's
handwritten signature.

Sec. 11.200 Electronic signature components and controls.

(a) Electronic signatures that are not based upon biometrics shall:
(1) Employ at least two distinct identification components such as
an identification code and password.
(i) When an individual executes a series of signings during a
single, continuous period of controlled system access, the first
signing shall be executed using all electronic signature components;
subsequent signings shall be executed using at least one electronic
signature component that is only executable by, and designed to be used
only by, the individual.
(ii) When an individual executes one or more signings not performed
during a single, continuous period of controlled system access, each
signing shall be executed using all of the electronic signature
components.
(2) Be used only by their genuine owners; and
(3) Be administered and executed to ensure that attempted use of an
individual's electronic signature by anyone other than its genuine
owner requires collaboration of two or more individuals.
(b) Electronic signatures based upon biometrics shall be designed
to ensure that they cannot be used by anyone other than their genuine
owners.

Sec. 11.300 Controls for identification codes/passwords.

Persons who use electronic signatures based upon use of
identification codes in combination with passwords shall employ
controls to ensure their security and integrity. Such controls shall
include:
(a) Maintaining the uniqueness of each combined identification code
and password, such that no two individuals have the same combination of
identification code and password.
(b) Ensuring that identification code and password issuances are
periodically checked, recalled, or revised (e.g., to cover such events
as password aging).
(c) Following loss management procedures to electronically
deauthorize lost, stolen, missing, or otherwise potentially compromised
tokens, cards, and other devices that bear or generate identification
code or password information, and to issue temporary or permanent
replacements using suitable, rigorous controls.
(d) Use of transaction safeguards to prevent unauthorized use of
passwords and/or identification codes, and to detect and report in an
immediate and urgent manner any attempts at their unauthorized use to
the system security unit, and, as appropriate, to organizational
management.
(e) Initial and periodic testing of devices, such as tokens or
cards, that bear or generate identification code or password
information to ensure that they function properly and have not been
altered in an unauthorized manner.

Dated: March 11, 1997.
William B. Schultz,
Deputy Commissioner for Policy.
[FR Doc. 97-6833 Filed 3-20-97; 8:45 am]
BILLING CODE 4160-01-F


Page Updated: June 01, 2001 tc

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