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Frequently Asked Questions

Transportation Worker Identification Credential (TWIC™)

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Latest News!
Click here for information on enrollment center closings due to Hurricane Ike.
Week of 9/15: An enrollment center opens on September 17, 2008 in Saipan.
• When do I need my TWIC? Click here
Click here for the latest information on the national compliance framework for the TWIC program.
Click here for the latest press release announcing a compliance date of Jan. 13, 2009 for Coast Guard Captain of the Port Zones of Hampton Roads, Va., Morgan City and New Orleans, La., Upper Mississippi River, and Miami, Key West and St. Petersburg, Fla.
• The TWIC Help Desk can now be contacted via email. Click here to send along your inquiry or issue.
Click here for an 'Informational Bulletin' in response to a number of inquiries concerning TWIC requirements and the comparability between TWIC and Hazardous Materials Endorsement (HME).



PROGRAM INFORMATION

General

Rulemaking

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ELIGIBILITY

General

Immigration

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DISQUALIFICATION, WAIVERS, AND APPEALS

Disqualification

Waivers and Appeals

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ENROLLMENT

General

• Applicants can save time by pre-enrolling online or via phone (optional)

• During pre-enrollment, applicants will:

- Enter biographic information required for the security threat assessment

- Make an appointment at the enrollment center

• Pre-enrollment is available by clicking here
• Applicants are required to bring identity documents to the enrollment center

Click here to access the latest listing of acceptable documents (to include those documents required to prove immigration status if not born in the U.S.).
• Applicants must visit an enrollment center where they will:

- Complete a TWIC Application Disclosure Form

- Pay the enrollment fee

- Provide biographic information (if applicant did not pre-enroll) and a complete set of fingerprints

- Sit for a digital photograph
• Applicants will be notified by email or phone, as specified during enrollment, when their TWIC is available at the enrollment center

• Applicants must return to the center at which they enrolled to pick up their TWIC

• TWICs will be issued to workers 3 – 4 weeks after enrollment

• Applicants can check the status of their card and schedule a pick-up appointment by clicking here

Required Documentation

Payment

Security Threat Assessment

Card Issuance

Card Technology and Durability

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COMPLIANCE

General

Date
COTP Zone(s)

October 15, 2008

Northern New England
Boston
Southeastern New England

October 31, 2008

Buffalo
Duluth
Detroit
Lake Michigan
Sault Ste. Marie

November 28, 2008

Corpus Christi
Port Arthur
North Carolina
Cape Fear River

December 01, 2008

Long Island Sound
Charleston
Savannah
Jacksonville

December 30, 2008

Baltimore
Delaware Bay
Mobile
Pittsburgh
Ohio Valley
Lower Mississippi River
San Diego

January 13, 2009

Hampton Roads
Morgan City
New Orleans
Upper Mississippi River
Miami
Key West
St. Petersburg

February 2009

Honolulu
South East Alaska
Prince William Sound
Western Alaska
Puget Sound
Portland(OR)
San Francisco Bay

March - April 2009

New York
Guam
Houston/Galveston
Los Angeles/Long Beach
San Juan

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OUTREACH

General

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TWIC Pilot Test

FAQs pertaining to v1.1 of Specification:

OVERVIEW

The following responses are to questions submitted to TSA and the U.S. Coast Guard by the International Biometric Industry Association (IBIA). These questions and responses are specific to the November 19, 2007 public meeting to discuss the TWIC reader hardware and card application specification.

GENERAL

Estimate of Number of TWIC Readers

Feature Extractor Used to Store Reference Fingerprint Minutiae Templates

Pre-Pilot Reader Test and Certification

Pilot Test

SPECIFIC QUESTIONS RELATED TO SECTIONS OF TWIC SPECIFICATIONS

Section 4.2.1.2 - 4th and 6th bullets

Reference Sections 5.1.4, 5.1.4.1, and 5.1.4.2

Reference Section 8 - Last Paragraph

Reference Section 11.1

Reference Appendix A.2 - 8) b)

Reference Appendix A.3

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