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Helpful Tools
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IDIS Access Request Form
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Troubleshooting
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UNIX
Error 146 Message
If you are receiving a UNIX Error 146 message, please
call the Technical Assistance Unit at 877-483-8282.
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Grantees
are encouraged to use the IDIS support options available to them.
Your primary avenues for assistance are listed below.
Technical
Assistance Unit
Obtain help with IDIS.
Phone: 877-483-8282
Fax: 703-553-8444
Email
NOTE: Should
IDIS ever not be available on a Saturday or on a federal holiday
for which HUD has previously announced that IDIS would be up and
running, users should phone toll free (888)297-8689 and
press option 9 to report the problem. Alternatively, should that
phone number not work, users can also phone (202)708-3300
and press option 9 to report the problem. This second phone number
is not toll free.
IDIS
Password Reset
Request to have your password reset.
Phone: 202-708-3300, Option 3
IDIS
Fixes & Enhancements
Request for changes to IDIS.
Email
Security
Safeguards, Passwords, Information Updates.
Email
Electronic
Data Interchange
Questions about data transfer from your system to IDIS.
Email
IDIS
Data Cleanup
Questions about data cleanup. Please include your grantee
name and state in the Subject line.
Email
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