Bring out the best in your employees and positively influence both people and workplace decisions. Become a credible and respected first-line supervisor.
In this independent study paper-based course, assistance is available as needed. Textbooks included. Take up to six months to complete.
Who Should Attend?
Any new (first-line) supervisor, supervisors with no formal training or employees preparing for supervisory careers.
Objectives:
Make a successful transition into your new supervisory role
Know how to select and use the best leadership style for any situation
Employ effective methods of planning, assigning, managing and evaluating work
Motivate employees and build collaborative teams
Recognize and respond to common ethics situations that may arise
Understand and stimulate a diverse workforce
Syllabus:
Syllabus, Graduate School, USDA
COURSE INTRODUCTION
UNIT 1: Making the Transition to Supervisor
UNIT 2: Customer Service
TEST 1
UNIT 3: Communications
UNIT 4: Effective Management
TEST 2
UNIT 5: Leadership
UNIT 6: Motivating Employees
UNIT 7: Managing Employee Performance
UNIT 8: Supervising a Diverse Workforce
UNIT 9: Where Do You Go From Here?
TEST 3
