We promote and protect the health and safety of Idahoans

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For questions related to the following, please click on the email address.

Birth/Marriage/Divorce/Death Certificates: IVR@dhw.idaho.gov

Child Protection; Foster Care/Licensing; Day Care Licensing: BrownD3@dhw.idaho.gov

EMS Licensing/Testing: IdahoEMS@dhw.idaho.gov

Food Stamps, Medicaid Eligibility, Child Support, ICCP, TAFI, Benefit Questions : FeiderE@dhw.idaho.gov

Health Issues: DOHInquiries@dhw.idaho.gov

Public Record Requests: publicrecordsrequest@dhw.idaho.gov

All Other Questions: APSPortal@dhw.idaho.gov

If you would like to contact the Director's Office regarding a personal concern or issue please email: MillerM@dhw.idaho.gov

Local Offices, Department Contacts

The Department of Health and Welfare is organized into Regions to provide programs that foster a productive, healthful and independent quality of life for Idaho citizens. Statewide administrative offices are located in Boise. Each Region serves several counties.

Regional service centers are located in the larger communities of Idaho. They are the hub for service delivery in the counties they serve. Field offices are the local branches of regional offices.

Region 1 — (Benewah, Bonner, Boundary, Kootenai, Shoshone Counties)

Region 2 — (Clearwater, Idaho, Latah, Lewis, Nez Perce Counties)

Region 3 — (Adams, Canyon, Gem, Owyhee, Payette, Washington Counties)

Region 4 — (Ada, Boise, Elmore, Valley Counties)

Region 5 — (Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, Twin Falls Counties)

Region 6 — (Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, Power Counties)

Region 7 — (Bonneville, Butte, Clark, Custer, Fremont, Jefferson, Lemhi, Madison, Teton Counties)

Department Contacts Central Office, Boise Name/Email Telephone
Director	Richard Armstrong	(208) 334-5500
Deputy Director, Health Services	Dick Schultz	(208) 334-5500
Deputy Director, Support Services	David Taylor	(208) 334-5500
Deputy Director, Family & Welfare Services	Drew Hall	(208) 334-5500
Family and Community Services Administrator	Michelle Britton	(208) 334-0641
Behavioral Health Administrator	Kathleen Allyn	(208) 334-6997
Public Health Administrator	Jane Smith	(208) 334-6996
Management Services Administrator	Dick Humiston	(208) 334-5578
Human Resources Administrator	Paul Spannknebel	(208) 334-5552
Information Technology Services Administrator	Michael Farley	(208) 334-6598
Legal Services Chief	Jeanne Goodenough	(208) 334-5537
Medicaid Administrator	Leslie Clement	(208) 334-5747
Welfare Administrator	Russ Barron	(208) 334-5696
Public Information Manager	Tom Shanahan	(208) 334-0668
Regional Offices Regional Director/Email
Region 1, Coeur d'Alene	Karen Cotton	(208) 769 1515 x360
Region 2, Lewiston	Tanya McElfresh	(208) 799-4338
Region 3, Caldwell	Ross Mason	(208) 455-7106
Region 4, Boise	Landis Rossi	(208) 334-6747
Region 5, Twin Falls	John Hathaway	(208) 736-2182
Region 6, Pocatello	Nick Arambarri	(208) 239-6280
Region 7, Idaho Falls	Michele Osmond	(208) 528-5791
Institutions Administrator Telephone
Idaho State School & Hospital, Nampa	Susan Broetje	(208) 442-2812 x700
State Hospital North, Orofino	Gary Moore	(208) 476-4511 x222
State Hospital South, Blackfoot	Tracey Sessions	(208) 785-8402

Idaho Department of Health and Welfare