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Read the ArcGIS 9.x Product Licensing to find out:

  • What is new and what has changed with the License Manager
  • What is software authorization?
  • How to license your 9.x applications

How to evaluate ArcGIS 9.x Data Interoperability extension

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Getting Started
Helpful tips on finding what you need in our Customer Service Site.

Welcome to ESRI Customer Service

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ESRI Customer Care

The new ESRI Customer Care Web site is a single site which gives you access to view order, technical support, and training information for yourself and/or your organization. This site also gives you the ability to track shipments, review maintenance terms, request maintenance software quotations, download a complete list of your ESRI software licenses, and much more!

Product Registration

Register your Single Use software (ArcView, ArcEditor, and their extensions), your Server software (ArcSDE, ArcIMS, ArcGIS Server and their extensions), and your Developer software (ArcGIS Engine).

Request a 9.x Update

This form will provide ESRI Customer Service with the necessary information to update your license files to 9.x for Concurrent Use software products.

ArcGIS 9.2 software ships on DVD; if you require different media, please contact your regional office or local distributor.

Request a New License File

This form will provide ESRI Customer Service with the necessary information to create a license file for your Concurrent Use software products.

Order a Hardware Key

This form will help you order a hardware key which may be needed for your Concurrent Use software products to run.

Learn about Your Software Maintenance

Find out how you benefit by subscribing to software maintenance, which of your software purchases qualify for maintenance, what you get for your subscription, and your most frequently asked questions about maintenance terms, renewals, and quotes.

 
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