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Safe Drinking Water Branch
Water Systems Operator Certification

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Downloadable forms in PDF format

Certification Application Forms
  • 2009 Water Treatment Plant Operator (WTPO) Certification Application
  • 2009 Distribution System Operator (DSO) Certification Application


  • Exam Registration Forms
  • 2009 WTPO Examination Registration Form
  • 2009 DSO Examination Registration Form


  • CEU Forms
  • 2008 CEU Request Form


  • Approved CEU
  • Courses Approved for CEUs (short-list)
  • Hawaii Statewide Wastewater Operator Training Center Courses July 08 - June 09 (approved for CEUs)
  • NRWA Training Courses (approved for CEUs)
  • Operator Library
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  • Hawaii Public Water System
    Operator Certification Fact Sheet
    Water Treatment Plant Operator (WTPO)
    Distribution System Operator (DSO)
    April 14, 2008

    Each public water system* in Hawaii shall be under the responsible charge of an operator(s) holding a valid certification equal to or greater than the classification of the water treatment plant (WTP) or distribution system (DS). WTPOs and DSOs in Hawaii must be certified by the Board of Certification of Public Water System Operators.

    Chlorination and fluoridation facilities can be operated by either certified WTPOs or DSOs. Every WTPO (for treatment such as filtration and corrosion control) and fluoridation system operator must be certified.

    * except for transient, non-community public water systems

    Minimum Qualification Requirements for Certification

    The minimum educational requirement for certified WTPOs and DSOs for all grades is a high school degree, a general equivalency diploma (GED), or the equivalent of a GED. For DSOs only, an eighth grade education plus four years of work experience can be considered to be the equivalent of a GED. Work experience is defined as experience in operating a water treatment plant (for WTPOs) or a distribution system (for DSOs). Work experience that is used to meet the GED requirement shall not also be used to meet the work experience requirement beyond the GED. The minimum education and work experience requirements in years are summarized as follows:

      Grade
      Total Years of Work Experience
    Degree OIT 1 2 3a 4b
    High School or GED 0 1 2 3 4
    Qualifying Associate Degree 0 1 2 2 3
    Qualifying Bachelor's Degree 0 1 1 1 2
    1. For the WTPO Grade 3 certification, the years of experience must include at least one year of full-time experience at a membrane filtration, Class 3, or 4 WTP (of which at least one month of work experience is at a Class 3 or 4 WTP).

    2. For the WTPO Grade 4 certification, the years of experience must include at least one year of full-time experience at a membrane filtration, Class 3, or 4 WTP, and at least one year of full-time experience at a Class 3 or 4 WTP.

    Water Treatment Plant and Distribution System Classification

    1. Water Treatment Plant Classification:

      Class 1 - Slow sand filtration; chemical addition, such as for chlorination, fluoridation, pH control, or corrosion control; granular activated carbon filtration; or packed aeration towers or air stripping towers

      Class 2 - Membrane filtration; cartridge filtration; or desalting (including distillation, electrodialysis, and reverse osmosis

      Class 3 - Diatomaceous earth filtration, or package plants with diatomaceous earth filtration

      Class 4 - Conventional treatment; direct filtration; or package treatment plants with conventional treatment or direct filtration.

    2. Distribution System Classification:

      Class 1 - Serves water systems with a population of 1,500 or less persons

      Class 2 - Serves water systems with a population of 1,501 to 15,000 persons

      Class 3 - Serves water systems with a population of 15,001 to 50,000 persons

      Class 4 - Serves water systems with a population of over 50,000 persons

    Certification Fees

    1. Regular certification. The application, application fee ($20) and exam fee ($30) are due at least three months prior to the exam date. If the examinee passes the exam, he or she will be certified through the expiration date at least two full years from the issuance date (a period not to exceed 36 months).

    2. Operator-in-training (OIT), temporary, or provisional certificate - $40. The applicant shall submit the application fee with the application. The OIT or temporary certification is valid for 24 months.

    3. Reciprocity certification - $50. The applicant shall submit the application fee with the application. The certification is valid through the expiration date at least two full years from the issuance date (a period not to exceed 36 months).

    4. Renewal - $20. The certification shall be renewed every two years and the renewal fee is due by the date two weeks before the expiration date.

    Renewal of Certificates

    The certification period is no more than three years; the expiration date is stated on the identification card. The operator shall apply for renewal at least two weeks before the expiration date. One month after the expiration date, the operator with expired certification shall no longer perform the duties of an operator until he or she has applied for renewal, and the renewal has been approved. For the second through twelfth months following the expiration date, the renewal fee is doubled, ($40 for two-year renewal).

    If the certificate is not renewed within one year from the expiration date, the certification is not renewable; the operator must re-take the certification exam to again become certified.

    Certified WTPOs or DSOs must obtain Continuing Education Units (CEUs) in order to maintain their certification. Grades 1 or 2 operators must earn 0.8 CEU-10s or 8 contact hours in the two years prior to renewal. Grades 3 or 4 operators must earn 1.6 CEU-10s or 16 contact hours in the two years prior to renewal.

    Note: The applicable administrative rules are Hawaii Administrative Rules, Chapter 11-25, "Rules Relating to Certification of Public Water System Operators", effective 5/24/02.

    Contact Us

    Phone:(808) 586-4258
    From Hawaii (toll free):974-4000, ext. 64258
    From Kauai (toll free):274-3141, ext. 64258
    From Maui (toll free):984-2400, ext. 64258
    From Molokai and Lanai (toll free):(800) 468-4644, ext. 64258
    Fax:(808) 586-4351
    E-mail: sdwb@doh.hawaii.gov
     
    Oahu
    Safe Drinking Water Branch
    Environmental Management Division
    Hawaii State Department of Health
    919 Ala Moana Blvd., Room 308
    Honolulu, HI 96814-4920

    Kauai
    Safe Drinking Water Branch - Kauai   
    Kauai District Health Office
    3040 Umi Street
    Lihue, Hawaii 96766
    Phone: (808) 241-3323
    Fax: (808) 241-3566
    Maui
    Safe Drinking Water Branch - Maui
    Maui District Health Office
    54 High Street
    Wailuku, Hawaii 96793
    Phone: (808) 984-8234
    Fax: (808) 984-8237

    East Hawaii
    Safe Drinking Water Branch - Hilo     
    Hawaii District Health Office - Hilo
    1582 Kamehameha Avenue
    Hilo, Hawaii 96720
    Phone: (808) 933-0401
    Fax: (808) 933-0400
    West Hawaii
    Safe Drinking Water Branch - Kona
    West Hawaii Environmental Health Office
    Keakealani Building
    79-1020 Haukapila Street, Room 110
    Kealakekua, Hawaii 96750
    Phone: (808) 322-1961
    Fax: (808) 322-1511

    Last Update: 14 April 2008