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| Overview: |
Managing for Results is a three-day seminar that addresses the issues and concerns affecting the balanced scorecard, entrepreneurship, accountability, and much more. We will discuss such topics as:
- Organizing work structures and processes
- Setting outcome measures
- Monitoring techniques
- Customer service techniques
- Linking outcomes to planning and budgeting.
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| Who Should Attend? |
| Individuals at the GS 14-15 level, participants in Agency Candidate Development Programs and SES members seeking additional or refresher training. |
| Additional Information: |
| Contact the Graduate School at 202-314-3580 or rick_henry@grad.usda.gov for details. |
| Objectives: |
| Articulate the legal framework for managing for results in the federal governmentApply problem-solving and decision-making techniques to enhance performanceDescribe the principles of the balanced scorecard and how they can be applied to one's agencyIdentify ways to enhance one's technical credibility
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