All of the wonderful services, from the food to the support, made our stay so much easier. It was wonderful to have a safe place to go where you can talk freely. It made a difficult time meaningful.⁴

For many victims and survivors, participating in the judicial process is a necessary element of their healing process. Other victims, however, may be retraumatized by the experience. Viewing the trial can be difficult in many respects—

• The testimony and other evidence may force victims and survivors to relive the horror of the tragedy.
• The defendant has all the benefits of the U.S. Constitution and the presumption of innocence.
• The defendant may use the trial as a forum for expressing his or her political views.
• Victim-impact testimony can be highly emotional and occasionally graphic.

For these reasons, a victim service protocol that focuses on providing services in a Safe Haven facility can be very successful during high-profile trials involving victims of large-scale terrorism.