NWS Customer Survey for Official and Experimental Products/Services

OMB Control Number 0648-0342 Expires 12-31-2011

Note:, this survey is intended to document your satisfaction with this experimental product or service and to collect suggestions for improvements. We are not able to respond to questions you may submit in this survey. If you want to ask a question, please hit the "Back" button on your browser and select the "Ask Questions" link, or you can use the comment/feedback link on this page.

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Name of Product/Service:   Experimental Graphical Forecasts

1.  On a scale of 0 to 10 (10 highest), rate technical quality of this product/service (e.g., forecast accuracy, timeliness, problems with display).

Select Rating 0 (lowest) 1 2 3 4 5 6 7 8 9 10 (highest)

Please provide specific comments below.

2.  On a scale of 0 to 10 (10 highest), rate how easy you found the product/service to interpret and use.

Select Rating 0 (lowest) 1 2 3 4 5 6 7 8 9 10 (highest)

Please provide any suggestions for improving the usability of this product.

3.  What features did you like or find useful?

4.  What features did you not like? (Explain briefly)

5.  How often do you use this product/service?

Select One Daily Several times/day Weekly Several times/week Seasonally Occasionally Other

If other, explain:

6.  Tell us how you plan to use the information provided in this product/service (e.g., information only, to support personal decision-making, to support business decision making, etc)?

7.  Comments on the Product/Service Description Document (documentation) provided.

8.  Do you feel it is appropriate for NWS to provide this product/service?

Select One Yes No

Why?

9.  Any additional comments/suggestions concerning this product/service.

10.  What is your affiliation?

Select One Individual Student/teacher University student University Faculty Other research institute Business/industry NOAA Other Federal Gov't News/media State/Local Gov't Other

If other, explain:

Submission of your name, e-mail, and address is voluntary. If you choose to provide this information, it will be used only to verify comments/suggestions if necessary.

Name:  

E-Mail Address:  

Street Address:  

City:  

State:  

Zipcode:  

Required:  Please write the word "three" in the box

(We require this answer as a measure to help prevent form spam)

          Thank You          

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Paperwork Reduction Act Information:  In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA offices seek to determine whether their customers are satisfied with the services and/or products they are receiving and whether they have suggestions as to how the services/products may be improved or made more useful. The information will be used to improve NOAA's products and services. Responses to this survey are completely voluntary. No confidentiality can be provided for responses, but you need not supply your name or address. Public reporting burden for this collection of information is estimated to average 5 minutes per response. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Sarah Brabson, CIO-PPA1, 1315 East-West Highway, Silver Spring, MD 20910. Notwithstanding any other provision of the law, no person is required to respond to, nor shall any person be subject to a penalty to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.