| Domestic Violence & Medical Assistance Programs |
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Domestic Violence Assistance
Those at risk of domestic violence will not have to worry about having their basic phone service disconnected for unpaid bills.
Senate Bill 983 directed the Oregon Public Utility Commission to establish a program that bars local phone companies from disconnecting service if it would significantly endanger a person who is at risk of domestic violence or unwanted contact. It also applies to disabled or elderly individuals at risk of abuse or a victim of stalking.
Emergency Medical Assistance
Does someone in your household require ongoing medical care? Are you worried your electric, natural gas or telephone service might be discontinued? If you are, you should know Oregon’s regulated utilities offer a program to allow special payment arrangements to avoid having your telephone, electric and gas service from being shut off if you fall behind on paying your bills. It’s known as the Emergency Medical Certificate Program. The purpose of the program is to allow customers who are under a doctor’s care more lenient time payment arrangements. This allows the customer to get caught up and allows a utility to collect on the debt.
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