Ready to Answer Your Questions
The ORNL DAAC's User Services Office is the first point of contact for answering
your questions concerning data and information held by the ORNL DAAC.
User Services staff members are very knowledgeable about both
the data ordering system and the data itself. We
answer questions about data, follow up on orders, route requests
to other DAACs, and direct questions we cannot answer to the
appropriate information source. Contact methods:
Special Orders
If you can't use our Web or FTP systems, orders may be placed by
any of the contact methods listed above. We may
also be able to accommodate special formatting or media needs. As part of the
EOS Data Information System, we also accept orders placed through the
EOS Data Gateway (EDG).
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Free Information Packets
Our FREE new user information packet contains a
variety of information from NASA Earth Science and the ORNL DAAC. No data order is
required.
Online User Services
We invite you to use our on-line ordering system to receive data from the DAAC.
Here are some steps.
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