Support Services

Mission

Manage, operate, and maintain the National Emergency Training Center (NETC) and the Noble Training Center (NTC) in the most efficient and effective manner providing administrative, operational and emergency services in support of the program activities and special groups at both NETC and NTC.

Functions

  1. Provide and operate management systems and student services in support of training at the NETC and NTC.
  2. Manage and coordinate staff support services.
  3. Manage and coordinate emergency operations, and mobilization and disaster support plans for activities at NETC.
  4. Manage development of the budget and prepare necessary allocation advices; and maintain administrative control over disbursement of funds through the processes of commitment, obligation, and payment. Coordinate the USFA's portion of (a) the DHS program plan, and (b) the annual budget submitted to OMB and Congress (including preparation of supporting justifications); and support related preparations for hearings.
  5. Ensure that funds control procedures are followed to ensure effective and efficient operation and administration of activities and programs at the NETC and NTC. Operate a financial management information system.
  6. Plan, coordinate, and provide a management review system to improve the USFA's efficiency and assure the accomplishment of goals and objectives. Conduct research and studies to support formulation of management and administrative policy and guidance for the USFA; and oversee the issuance and implementation of such policy across organizational elements. Coordinate development of policy for the management and administration of USFA.
  7. Implement and manage DHS control systems within USFA, e.g., those to control funds and property, designed to uncover waste, fraud, and abuse; manage forms; collect information; and manage records and directives.
  8. Analyze staffing, funding, and other resource contingency plans for training activity during a National emergency.
  9. Provide an operational interface with other DHS Headquarters units, including the Office of Financial Management, in terms of overall financial management and administrative policy and procedures.
  10. Conduct feasibility studies to estimate levels of resources and types of facilities expected to be available for an emergency, based on internally developed planning data.
  11. Develop long-range plans for budgetary, personnel, and facility implications necessitated by out-year projection of senior managers of program offices located at NETC and NTC.
  12. Research data, compile reports, and respond to congressional inquiries and Freedom of Information Act requests and other correspondence from the public and other agencies.
  13. Manage student admissions, registration, and student support services for the USFA and Emergency Management Institute training and education activities.
  14. Provide, operate and maintain a facility in compliance with applicable standards and codes to meet the programmatic requirements of the activities located at NETC and NTC.