"Dulles Diamond" Checkpoint Now Open

A new checkpoint to speed experienced adult travelers through the security screening process is now open.  The checkpoint is downstairs on the Arrivals Level of the Main Terminal.

This new service will also help to reduce wait times at the Main Passenger Screening Checkpoint.

Please note the traveler criteria for using these lanes:

• Expert adult traveler (2 or more trips per month)
• Traveling alone
• Up to one carry-on item
• Security ready (3-1-1 for liquids/gels, laptops out of the case, shoes off)

Families, passengers traveling with children, pets, and other passengers with special needs should use the Main Passenger Screening Checkpoint on the ticketing level of the Main Terminal. Employees, including Flight Crew, must continue to use the Employee Screening Checkpoint.

International Registered Traveler Pilot Program at Dulles

U.S. Customs and Border Protection has launched a pilot program at Dulles called Global Entry. It is designed to speed the process through Customs for U.S. citizens when returning to the United States. For more information and to apply, please click here.

Registered Traveler Program Begins Operating

Verified Identity Pass Inc. began operating a Registered Traveler program at both Reagan National and Dulles International in March. The program is designed to enhance customer service and improve screening wait times. Enrollees in the program will have access to registered traveler security lanes at all other U.S. airports with similar programs. Please click here for more information or to enroll.

Concourse B has Expanded

In January, a newly expanded section of Concourse B opened and AirTran, American, Delta, JetBlue and Virgin America now operate there.  Mobile lounge routes changed as a result. Signage is posted with directions to all gates.

• Click here for more details (special webpage) 
• Click here to view the Press Release 
• Click here to view the new Terminal Map which is now in effect 

Restrictions Regarding Traveling with Lithium Batteries

As of January 1, 2008, passengers may not pack loose (or “spare”) lithium batteries in checked luggage. Instead these batteries must be installed in your carry-on electronic device or packaged to reduce the risk of overheating. Passengers may not bring more than two spare lithium batteries on board the flight. More details are available at the U.S. Department of Transportation website (click here).

Roadway Improvements at Dulles

A project to improve roadway access to the airport is complete. New lanes and ramps are open to traffic, including:

• New lanes entering and leaving the airport to/from the Dulles Toll Road and Airport Access Highway
• New “flyover” ramp for inbound traffic headed for Economy Parking, Rental Cars, and Airport Services
• New ramp from southbound Route 28 to the airport
• New ramp near the Signature Flight Support facility to exit the airport
• Several new overhead directional signs

Click here to view a map showing this project.

Parking Locator Cards

Have you ever returned from a trip and realized you don’t remember where you parked your car? New parking locator cards at Dulles help passengers find their vehicles. The 3x5 inch cards are printed with color-coded information about the daily garages and economy parking lots, and include tear-off sections corresponding to specific parking rows or shuttle bus stop locations. Passengers can pick up a parking locator card at the bright yellow boxes located at each shuttle bus stop in the Economy Lots and at all elevator lobbies in the Daily Garages.

Wireless Internet Access is Available Throughout the Airport

Please click a link below to learn more:

• View the Press Release about WiFi Service
• Step-by-step instructions for connecting to the Internet

New, Convenient Lost and Found Location

The Lost and Found Office at Dulles has moved to a convenient new location in the baggage claim level across from Bag Claim #1. Our office hours are Monday through Friday, 9 AM to 3 PM, and Saturdays from 10 AM to 2 PM. The telephone number is 703-572-8479. The Airports Authority collects items lost in public areas of the airport, including restrooms, shuttle buses and restaurants. Items left at security checkpoints are collected by the Transportation Security Administration (TSA)’s Lost and Found office, which is located next to the Dulles Lost and Found Office in the baggage claim area. Items lost on aircraft are handled through the airlines. For more information about Lost and Found, please click here..

USO Lounge at Dulles

The United Service Organizations have a USO Lounge at Dulles Airport serving military personnel and their families. The lounge is located on the Arrivals level across from Baggage Claim #12 and is open daily from 6 a.m. to 10 p.m. For more information, please click here.

Advice for passengers about wait times in the Main Terminal

Please arrive early for your flight: 2 hours for domestic flights and 3 hours for international flights, especially during these busiest times in the Main Terminal:

• 5:30am - 8:00am
• 11:00am - 1:00pm
• 4:30pm - 6:30pm

Volunteer at Your Local Airports!

There is a need for volunteers to work with Travelers Aid at Dulles International and Reagan National Airports. You can also choose to be a Mobile Guide, a new service in which you scout for travelers with questions and assist them. If you can spare 3 1/2 to 4 hours a week and would like to help air travelers, please contact Travelers Aid:

• To inquire about volunteer opportunities at Dulles please click here to send an email
• Click here for Travelers Aid assistance and paging information at Dulles