| Unemployment Claim Filing Information |
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| Filing a New Claim |
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Apply online or contact your UI Center to apply by phone. If your work was in Oregon, but you are living in a different state, refer to Oregon Interstate Claims below.
For a pdf copy of the Claimant Handbook, click here.
If you are not a U.S. citizen, attach a copy of both sides of your document from the Immigration and Naturalization Service (INS) that shows you can work in this country. We cannot pay benefits without proof that you can legally work here. We verify the information you give us with the INS.
If you worked in more than one state, provide all of your jobs in the past two years including work you did in Oregon. Working in more than one state may give you options about which state pays your benefits. Your UI Center will help you determine what claim choices you may have.
If all your work was in another state, you will need to contact the nearest Employment Department office.
Do not delay; your claim starts with the date you Apply online or file your claim by phone.
If you are applying from outside Oregon, follow the instructions for Oregon Interstate Claims.
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| Oregon Interstate Claims |
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Oregon Interstate Claims
If you worked in Oregon but now live in another state (or Canada, the Virgin Islands, Puerto Rico or the District of Columbia), you can file an interstate claim against Oregon by telephone. Call the Oregon Interstate Unit directly to conduct all business on your claim. The toll free number is 1-877-877-9996. If you need to FAX documents, the FAX number is 1-503-653-3114.
Claims may be filed Monday through Friday (except holidays) between 8:00 AM and 5:00 PM, Pacific Time.
When you call to file a claim, be prepared to provide information on your past employment. You will be asked for the name(s), address(es), phone number(s) and dates of employment for all employers within the past two years.
Your claim will be effective with the week in which you file it.
As an Oregon interstate claimant, the same rules/laws apply to you as to individuals claiming benefits in Oregon. You need to know your responsibilities to protect your benefit rights. If you have any general questions about your claim, call for clarification.
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| Waiting Week |
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Everyone serves a waiting week. Every time you set up a new benefit year, you must serve a Waiting Week. This is generally the first week for which you claim benefits (using the Online Claim System, calling in on the Weekly Claim Line, or filling out a claim form for the week), telling us you were unemployed and able to work, available for work and actively seeking work. The Waiting Week cannot start until you file your new claim.
To get credit for a Waiting Week, you must:
- Claim the week by using the Online Claim System, calling the Weekly Claim Line, or turning in a report form;
- Be unemployed during that week (work less than full time and earn less than your weekly benefit amount); and
- Meet all other eligibility conditions for the week. A week cannot be your Waiting Week if you are disqualified for any reason.
You will never receive payment for your Waiting Week. You serve only one Waiting Week in your benefit year.
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| Employer Notification |
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We notify the last employer you worked for to verify why you are out of work. When you file a new claim, we also notify all employers you worked for during your base year.
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| Claiming Weekly Benefits |
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You claim benefits one calendar week at a time. Our weeks start on Sunday and end on Saturday midnight. Unless you make other arrangements with us, you will claim weekly benefits using an online claim system or telephone claiming system. When the week you want to claim is over, call in on the Weekly Claim Line or access the Online Claim System. Both systems are available 24 hours a day, seven days a week.
When you call in a recorded voice will ask you questions about your availability and employment status during the week just ended. The system will tell you the dates of the week you are claiming; you can claim only that week. If you are trying to claim any other week, call your nearest UI Center for assistance.
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| Frequently asked questions |
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Click here to view frequently asked questions about unemployment insurance benefits.
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