| Employment Department Mission and Values |
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| Department Mission |
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The mission of The Oregon Employment Department
is to
Support Business and Promote Employment
How we accomplish that mission:
- Support economic stability for Oregonians and communities during times of unemployment through the payment of unemployment benefits.
- Serve businesses by recruiting and referring the best qualified applicants to jobs, and provide resources to diverse job seekers in support of their employment needs.
- Develop and distribute quality workforce and economic information to promote informed decision making.
- Provide access to child care that is safe, high quality, and affordable.
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| Department Values |
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The Oregon Employment Department´s most valuable asset is its employees - who are our
primary resource in the delivery of customer service. In recognition of the value of our employees
and our dedication to the customers the Department serves, we commit to the following:
Service
• Give high quality service to all customers – job seekers, claimants, businesses, and
legislators; local, county, state and federal agencies, and co-workers.
• Provide timely and accurate information.
• Consistently apply laws and policies to ensure that customers receive fair and equal
treatment.
Collaboration
• Obtain shared solutions promoting the greatest value.
• Honor and respect the talents and contributions of others.
• View problems as an opportunity to excel through collective talents, efforts, and
abilities.
Diversity
• Reach across traditional boundaries, seeking input from diverse backgrounds.
• Appreciate and encourage diversity of backgrounds, situations, and perspectives in
the workplace.
• Honor the dignity of all people.
Honesty & Openness
• Treat others with honesty, respect, and courtesy.
• Seek to create a stimulating, rewarding, and non-threatening work environment for
employees, and to make every customer interaction a positive experience.
• Encourage a two-way information exchange among all employees, allowing for the
views of others to ensure decisions are fact-based.
Accountability & Trust
• Build trust and integrity into all relationships.
• Be responsible for commitments and accountable for actions taken.
• Provide services with a pleasant, helpful attitude in a friendly, non-judgmental
atmosphere.
Growth
• Promote a safe, healthy, and family-friendly work environment that encourages
learning and mentoring.
• Keep current and creative in fields of expertise, actively seeking new ways of doing
business.
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