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Employee Assistance Program
EAP is a support system for all employees (military, civilian and their families), with personal, family or job-related problems, providing an umbrella of various services to enhance the well being of Coast Guard employees and families. Employees are the most important asset of the federal government. Both the employees and the government benefit when employees have services available to them that will help to maintain and enhance the quality of their lives. From time to time, each of us experience personal problems. We know that many of these problems can be solved with professional assistance.
Training Center Yorktown's Employee Assistance Coordinator (EAPC) can be contacted at (757) 686-4028. The coordinator provides and coordinates life skills training, personal financial management and assistance, victim/witness assistance, Red Cross tragedy coordination, and preventive education training for rape/sexual assault, workplace violence and suicide awareness. After hours emergency only please call the Atlantic Area Command Center at (757) 398-6231 and they will contact her.
EAP Couseling Services
The Coast Guard recognizes that the well being of our personnel and their family members is very important. We further recognize that unsolved personal and work place problems often have incapacitating effects leading to lost productivity and costly intervention. Because of this, the Coast Guard has adopted the EAP to help our people proactively address their concerns and manage problems throughout their careers. The EAP counseling services provides a confidential means to improve life skills or obtain help before a concern becomes a crisis to uniformed members and civilians and their families. This allows the Coast Guard to maintain a more productive work force which is focused on mission performance. To use EAP counseling services call the following toll free number. This service is available 24 hours a day, 7 days a week. (800) 222-0364
On the Peninsula, appointments with the on-site EAP Counselor are available at TCYorktown by calling: (757) 856-2161
In the southside Hampton Roads area, appointments with the on-site counselor are available at ISC Portsmouth by calling: (75) 686-4029
WHAT CAN I EXPECT FROM THE EAP?
Assistance is available immediately to employees and, in some cases, their immediate family members. All you need to do is contact an EAP counselor who will meet with you in a confidential setting. The counselor will:
- Help you assess the problem
- Provide short-term counseling or problem solving when appropriate
- Assist you in selecting a community resource, when necessary
- Follow-up to ensure you receive quality assistance
WHAT KINDS OF PROBLEMS CAN THE EAP HELP YOU WITH?
Our professional counselors are prepared to assist you with virtually any issue or problem that may arise. Some of the most common concerns include:
- Emotional
- Relationship
- Family
- Alcohol/Other Drug Use
- Job
WHAT WILL IT COST?
There is no charge to you for EAP services. If a referral to an outside provider is needed, your counselor will help you access care through your health plan or refer you to affordable community resources.
IS THE EAP CONFIDENTIAL?
EAP services are confidential within the limits of the law. Your counselor may be required by law to report a threat of serious harm to yourself or another person. In general, information from the EAP may be released only with your prior written permission. Issues of confidentiality will be reviewed with you during your first EAP session.