Subscriptions
NTIS subscriptions provide you an easy way to stay current with important government information on a timely basis. For more information about subscriptions available at NTIS, visit our Subscriptions Web page.
Subscription orders must be placed in writing via mail, fax, or e-mail.
NTIS Subscriptions Department 1-800-363-2068 or (703) 605-6060 (8:30 a.m. - 5 p.m., EST, M-F) FAX: (703) 605-6880
National Technical Information Service ATTN: Subscriptions Department 5285 Port Royal Road Springfield, VA 22161 E-Mail: subscriptions@ntis.gov
To allow us to process your subscription order more quickly, please be sure to include the subscription title and/or order number, method of payment, and shipping address.
Payment Options:
Types of Subscriptions
Regularly Issued Subscriptions Most NTIS subscriptions are issued annually. Once your subscription has expired, it will not automatically be renewed. However, we will notify you before the expiration date of your subscription and remind you to renew.
Ongoing Subscriptions NTIS classifies some subscriptions as ongoing. Important facts about ongoing subscriptions are:
The two most common problems customers encounter with ongoing subscriptions are:
How to Cancel or Make Changes to Your Subscription/Ongoing Subscription Service
Upon receipt of your request to cancel your subscription service a refund of the balance remaining will be sent to you by the U.S. Treasury or a credit will be issued to your credit card, depending upon your original method of payment. If your order was charged to your Deposit Account, the refund will be made to your Deposit Account. If you wish to close your Deposit Account, please state that in your cancellation request. To receive a refund, requests for subscription cancellations must be received at least six months prior to the subscriptions expiration date.
Ongoing subscription accounts are charged only as items are shipped and are, therefore, not subject to refunds. Once you cancel your ongoing subscription, no additional products will be shipped.