October 16, 2001
Memorandum
To: All Equal Employment Opportunity Professionals
From: E. Melodee
Stith
Director, Office for Equal Opportunity
Subject: Handbook on Complaints Processing
This Handbook represents the Department of the Interior's (Department) guidance to Equal Employment Opportunity Professionals responsible for processing complaints of employment discrimination filed against the Department. The Handbook encompasses all guidance that has been developed and disseminated through previous Equal Opportunity Directives and contains new guidance on areas not previously addressed. You should use this Handbook in conjunction with the Equal Employment Opportunity Commission's regulations at Title 29, Code of Federal Regulations, Part 1614 and the corresponding Management Directive 110.
The information in the Handbook may be revised periodically with replacement pages of the concerned topic. Additions to the Handbook may also be made in the future concerning new topics. We anticipate that there will always be new case law developed that may impact the way we handle complaints.
The appendices in the back of the Handbook are samples of forms and letters which you may use or, you may use your own forms and formats. At a minimum, the information in your letters and forms should contain the information required by Federal regulations and Departmental guidance.
We sincerely hope this guidance will be helpful to you. If, at
any time, you have technical questions about complaints processing, we
encourage you to contact us. We're here to serve you.
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Contents
Table of ContentsHandbook
Handbook on Complaints ProcessingAppendix 1
Collateral Duty EEO Counselor Position DescriptionAppendix 2
Performance PlanAppendix 3
Monthly Counseling Activity Report
Contact the Office for Equal Opportunity on 202-208-3442.Appendix 4
Notice of Rights and ResponsibilitiesAppendix 5
Request for ADRAppendix 6
Agreement to Extend Pre-Complaint Counseling PeriodAppendix 7
EEO Report of Counseling
Contact the Office for Equal Opportunity on 202-208-3442.Appendix 8
Resolution Agreement
Contact the Office for Equal Opportunity on 202-208-5693.Appendix 9
DI-1892 Complaint formAppendix 10
Acknowledgment LetterAppendix 11
Acceptance LetterAppendix 12
Agreement to Extend 180 days for Complaint InvestigationAppendix 13
Report of Investigation (ROI) Issuance Letter
Notice of Election formAppendix 14
Report of Investigation (ROI) Issuance Letter - Mixed-CaseAppendix 15
EEOC Appeal form
Contact the Office for Equal Opportunity on 202-208-3442.Appendix 16
Notice of Appeal - Agency form
Contact the Office for Equal Opportunity on 202-208-3442.