Washington County, Maine
Grievance Procedure under
The Americans with
Disabilities Act
This Grievance Procedure is
established to meet the requirements of the Americans with Disabilities Act of
1990. It may be used by anyone who
wishes to file a complaint alleging discrimination on the basis of disability
in the provision of services, activities, programs, or benefits by the
County. The County’s Personnel Policy
governs employment-related complaints of disability discrimination.
The complaint should be in
writing and contain information about the alleged discrimination such as name,
address, phone number of complainant and location, date, and description of the
problem. Alternative means of filing
complaints, such as personal interviews or a tape recording of the complaint,
will be made available for persons with disabilities upon request.
The complaint should be
submitted by the grievant and/or his/her designee as soon as possible but no
later than 60 calendar days after the alleged violation to:
Ms. Joyce E. Thompson, County Clerk
(or her designee)
Washington County
47 Court Street
Machias, ME 04654
Within 15 calendar days after
receipt of the complaint, Ms. Thompson or her designee will meet with the
complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Ms.
Thompson or her designee will respond in writing, and where appropriate, in
format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of
the County and offer options for substantive resolution of the complaint.
If the response by Ms.
Thompson or her designee does not
satisfactorily resolve the issue, the complainant and/or his/her designee may
appeal the decision within 15 calendar days after receipt of the response to
the County Commissioner or his designee.
Within 15 calendar days after
receipt of the appeal, the County Commissioner or his designee will meet with
the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting,
the County Commissioner or his designee will respond in writing, and, where
appropriate, in a format accessible to the complainant, with a final resolution
of the complaint.
All written complaints received by Ms. Thompson or her designee, appeals to the County Commissioner or his designee, and responses from these two offices will be retained by the County for at least three years.