NIST Weights and Measures Division: Quality Manual Template

NIST IR 7028

Type Evaluation Laboratory Quality Template Manual

This NIST IR has been compiled as part of its technical support to the U.S. commercial W& M system, NIST WMD created this quality manual template to assist type evaluation laboratories in documenting their quality systems. As such, this quality manual template is specifically designed for type evaluation testing laboratories. The quality manual template is based on ISO/IEC 17025 requirements. Although this manual is not numerically formatted identical to the ISO/IEC 17025 standard, the requirements of the standard are addressed in the quality manual. Each Section of the quality manual is cross-reference to the ISO/IEC 17025 requirements so that auditors and others can located where the requirements are addressed in the quality manual.

The U.S. type evaluation laboratories are encouraged to use the template to document their laboratory quality system. Other testing laboratories may also use this template to assist them in their quality system.

Table of Contents
Full Document in Adobe Acrobat Format
i	Title Page
Section	Title
1	Scope and Parameters
2	References and Definitions
3	Quality Policy
4	Service to the Client and Review of Contract, Tenderand Work Request
5	Organziation and Management
6	Quality System, Document Control, Internal Auditsand Management Reviews
7	Personnel
8	Laboratory Facilities and Environment
9	Standards, Equipment and Associated Apparatus
10	Measurement Traceability and Calibration
11	Type Evaluation Test Methods and Procedures
12	Handling and Storage of Test Items
13	Records
14	Type Evaluation Test Reports (Certificats of Conformance)
15	Subcontracting
16	Outside Support Service and Supplies
17	Preventive Action/Complaints and Corrective Action
18	Site Security
19	Safety
20	Sampling

Table of Appendices
Item	Section Reference	Title
A	2	Definitions
B	5, 6	Organization Charts
C	1, 3	Measurement Parameters
D	6, 8	Diagram of Laboratory Facilities
E	6, 8	Environmental Conditions
F	6, 9	Equipment and Materials
G	6, 9	Standards and Reference Materials
H	3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 16, 17, 20	Procedures List (Measurement Procedures; Administrative Procedures
I	10	Assessment of Uncertainties
J	6, 10	Control Charts List
K	6, 10	Proficiency Tests
L	6, 7	Personnel Training and Competency
M	5, 6, 7	Job Descriptions and/or Duty Statements
N	6, 19	Document Control
O	6, 8, 9, 11, 12, 13, 17	Forms (Blank) Personnel Training and Competency Calibration and Maintenance Log (Standards and Equipment) Software Program Vertification Equpment Assessment Proficiency Test Results Audit Log Work Log Complaints/Corrective Action Environmental Conditions/Deviations Log Subcontractors and outside Suppliers Verification Log
P	12, 14	Weighing Device Evaluation Process Flowcharts
Q	6	Documentation Outline
R	9, 10	Traceability Flowchart

The following handbook is in Adobe Acrobat Portable Documentformats. Toview documents which are pdf files, AdobeAcrobat's Reader is required. This software may be downloaded withoutcharge. The software is identified in order to assist users of this informationservice. In no case does such identification imply recommendation or endorsementby the National Institute of Standards and Technology.

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For technical questions concerning the Weights and Measures Division, contact us:

Weights and Measures Division, NIST, 100 Bureau Drive, Stop 2600, Gaithersburg, MD 20899-2600
Phone: (301) 975-4004, Fax: (301) 975-8091, Email: owm@nist.gov

Date created: April 10, 2003
Last updated: October 4, 2006