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SunVan Health Care Provider Instructions

Dear Health Care Provider:

The Americans with Disabilities Act and its implementing federal regulations established categories of persons who are eligible to receive paratransit services complementary to fixed-route bus services. These persons are functionally defined, based upon their inability to use existing fixed-route services. The three categories of persons with rights to complementary paratransit are:

  1. Persons who, because of their disability, cannot independently board, ride and/or disembark from an accessible vehicle.
  2. Persons who, because of their disability, cannot use vehicles lifts or other accommodations.
  3. Persons who, because of their disability, can not get to or from a boarding or disembarking location.

Any individual is to be certified as ADA paratransit eligible if fixed route transit system cannot be used or navigated by that individual because of a disability. Persons are not to be qualified or disqualified on the basis of a specific diagnosis or disability.

The information requested from you on the following pages will allow ABQ RIDE to obtain the information necessary to establish eligibility of the applicant. Thank you for your assistance.

Furthur information may be obtained by calling 243-RIDE (V/TDD).

Questions and comments regarding Health Care Providers to Danny Holcomb or mail in care of:

City of Albuquerque
ABQ RIDE/Paratransit
100 First Street SW
Albuquerque, NM 87102

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