The TRICARE Blog

Friday, May 08, 2009 - The Swine/H1N1 Flu Continued…
Posted by: Major General Elder Granger

By now, you’ve probably read or seen somewhere that H1N1 (swine) flu has continued to spread.  There have been suspected or confirmed cases across the country, including at schools and military bases.  While these cases initially caused schools to close, the Centers for Disease Control and Prevention (CDC) no longer recommends schools closures for a suspected or confirmed case of the H1N1 flu. 

In terms of its symptoms, the H1N1 flu really isn’t much different than the typical seasonal flu. The main difference between seasonal flu and the H1N1 flu is because it is a new virus, we don’t have immunity to it and there is no vaccine to protect us from it yet.

According to Secretary of Homeland Security Janet Napolitano, even if the World Health Organization (WHO) raises the pandemic alert level, it still doesn’t mean the H1N1 flu virus has increased in severity.  But rather it shows that the virus has become more widespread.  And, although the virus has spread to more countries, recent statistics from the CDC show that most cases have been mild and do not require hospitalization. 

Nevertheless, it’s still important to pay attention to your health and to practice good hygiene habits to avoid getting sick.  I can’t stress enough the importance of practicing good hygiene.  So, again, here’s the list of things to do to help stay healthy:

  • Wash your hands frequently, and especially after caring for someone who’s sick.
  • Use alcohol-based hand sanitizers works when hand washing isn’t practical.
  • Get plenty of rest and eat properly.
  • Practice social distancing when in crowds.
  • Stay away from those who appear to be sick.
  • Avoid shaking hands.
If you do get sick, remember to:
  • Stay home at least 7 days if you have flu-like symptoms, unless you’re going to get medical care.
  • Talk to your doctor about whether an anti-viral drug would be right for you.
  • Don’t send your child to an “alternate” daycare if he or she becomes sick.
  • Use a tissue to cover your nose and mouth when you sneeze.
  • Throw your tissue away after you use it.
  • Cough into your sleeve instead of your hand.
For more tips on how to decrease your risk of catching or spreading the H1N1 flu, please visit the CDC Web site at http://www.cdc.gov/h1n1flu or call 1-800-CDC-INFO. 
 
Also, for official information from the Department of Defense, remember to check the Pandemic Influenza Watchboard at www.dod.mil/pandemicflu.
 
As always, I look forward to hearing from you with your concerns and questions.  The federal government, the Department of Defense and TRICARE, are taking the necessary precautions to educate and safeguard our military and civilian personnel, as well as family members.  We are taking action and working hard to keep you healthy.  Remember to wash your hands, be mindful of others and most of all—stay informed!

 

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Posted at 2009-05-08 13:00:16 in TRICARE Blog | Permalink | Comments A0




Thursday, April 30, 2009 - Swine/H1N1 Flu Blog
Posted by: Major General Elder Granger

Everywhere you look today, you are hearing about the swine flu—now known as the H1N1 flu.  However, like President Obama said, we should certainly be concerned, but not alarmed. 

Hopefully you have taken a moment to listen to or read all the great advice about how to protect yourself from the flu.  If you haven’t, let me take a moment to hit the high points, then direct you to the official sources for all the information you need about this flu and the appropriate actions you should take to avoid it or deal with it if you do get sick.
 
Symptoms of H1N1 flu include fever, cough, fatigue and lack of appetite.  Some may also experience vomiting, diarrhea, runny nose and sore throat.  This flu is a virus and like other viruses, it can be spread whenever an infected person coughs, sneezes or touches objects frequently touched by others, like doorknobs or telephones.  Currently there is no vaccine that will prevent the flu—the best way to protect yourself from catching this flu is to avoid coming into contact with anyone who has it.
 
Here are some other ways you can reduce your chances of catching or spreading the H1N1 flu:
  • Wash your hands frequently with soap and water
  • Use an alcohol-based hand cleaner when soap and water are not available
  • Avoid crowded places and being in close contact with sick people
  • Never touch your face, eyes, mouth or nose without cleaning your hands
  • Disinfect surfaces such as toilet handles, light switches and remote controls that are regularly shared with others
  • Stay home if you have flu-like symptoms
Check out the Military Health System (MHS) blog at www.health.mil/MHSBlog/Article.aspx?ID=530 for a lot more important information about the flu and warning signs for both children and adults that you should watch for if you think you or a family member might have this flu.
 
The Pandemic Influenza Watchboard at www.dod.mil/pandemicflu is the official DoD site for issues related to this topic.  Information will be updated as it becomes available from Homeland Security and/or the CDC.  Information is also present at www.cdc.gov/h1n1flu.

We at TRICARE are committed to providing you with the information you need to protect yourself and your family from the swine flu.  Just as you’ve come to trust this blog to address your health care concerns in the past, we hope you will look to this blog for timely, accurate health information.  Please continue to share your questions and concerns.
 
 
 

 

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Posted at 2009-04-30 08:26:45 in TRICARE Blog | Permalink | Comments A2




Thursday, April 16, 2009 - Don’t Forget About DEERS
Posted by: Major General Elder Granger

Keeping all of your family’s information up-to-date in the Defense Enrollment Eligibility Reporting System (DEERS) is essential for maintaining your TRICARE benefit coverage. Updating your information is simple, and in this blog you’ll find the necessary resources to help you avoid the unnecessary headache of losing your TRICARE coverage. The last thing I want is for you to experience a lapse in coverage because your information in DEERS was not updated. Remember, while keeping DEERS current is simple, it is ultimately your responsibility, so please take a look at the following information.


What is DEERS?
 
DEERS is a worldwide, computerized database of uniformed services members (sponsors), their family members and others who are eligible for military benefits. TRICARE uses the information in DEERS to verify TRICARE eligibility. For an overview on DEERS, visit TRICARE’s eligibility Web page.
 

When do I update DEERS?
 
Any time you or your family experiences a life-changing event, remember to update DEERS.  Keeping your information updated will prevent you from losing your health care eligibility. Examples include:
  • Retiring or separating from active duty
  • Activating or deactivating from National Guard or Reserve
  • Changing your service status (enlisting to officer, changing branch, etc.)
  • Getting married or divorced
  • Having a baby or adopting a child
  • Moving
  • Becoming eligible for Medicare (sponsor or family member)
  • Losing a family member

How do I update my information?
 
Simple. There are a number of ways to update your information:
  • In Person
    To add or remove family members, visit a local ID card office. You can search for an office near you by ZIP code, city, state or country by visiting the ID card office locator.  Call the office first to verify address and business hours. 
     
  • By Phone
    Call the Defense Manpower Data Center Support Office at 1-800-538-9552 to update your home address, e-mail and phone numbers.   (TTY/TDD for the deaf:  1-866-363-2883)  
     
  • By Fax
    Fax home address, e-mail or phone number changes to the Defense Manpower Data Center Support Office at 1-831-655-8317. 
     
  • By Mail
    Mail changes to the Defense Manpower Data Center Support Office.  You must include supporting documentation if you are updating a family member's status:

    Defense Manpower Data Center Support Office
    Attn: Change of Address
    400 Gigling Road
    Seaside, CA  93955-6771
  • Online
    You have two options for updating personal information online:

    1. Visit the DEERS Web site and follow the steps to update your home address, e-mail and phone numbers online.

    2. Via the Beneficiary Web Enrollment Web site. The site is linked directly to the DEERS database, so when you make changes, it updates your information in DEERS and with your regional contractor.
 
Oh No! I’m not eligible in DEERS. What do I do?
 
If you find that you are not eligible in DEERS, contact the Defense Manpower Data Center Support Office at 1-800-538-9552.
 
Remember that your eligibility is ultimately determined by your branch of service. For questions about your eligibility requirements, contact your service representative.  Once your eligibility is established, maintaining your information in DEERS is up to you. 
 
I urge all of you to keep DEERS current and your health care running smoothly. As always, please let me know how DEERS and TRICARE are working for you.

 

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Posted at 2009-04-16 11:59:46 in TRICARE Blog | Permalink | Comments A21




Wednesday, April 08, 2009 - Beneficiary Web Site Brings Tailored Info to You
Posted by: Major General Elder Granger

 

Have you visited the TRICARE Beneficiary Web site lately?  If not, you’re missing out on a dynamic tool designed to give you tailored information about your TRICARE benefit.

As you probably know, TRICARE is a complex program and the health plan options, coverage and out-of-pocket costs are not the same for every TRICARE beneficiary.  We have designed the TRICARE Beneficiary Web site so you get only the information you need without having to weed through pages of information that you don’t need.
 
The best way to learn is to check it out yourself.  Here’s a quick tutorial to guide you.
 
 
Tell Us About Yourself

Go to www.tricare.mil/mybenefit and enter your “profile” to begin.  In each of the following steps below, you will select information that applies to you from a drop down menu.  This information will not be saved or collected, and no username or password is required.

Profile – Step 1:
  • Select your beneficiary category.
  • Select your country
Profile – Step 2:
  • If you selected the United States, you’ll need to enteryour ZIP code.
Profile – Step 3:
  • Select your health plan option.
Once you’ve entered your profile, you will land on your home page, with a list of Most Popular Topics and a special message tailored specifically to you.  You can change your profile at anytime to view information tailored for other family members or scenarios.
 
If you don’t know the plan you’re using, go straight to the Plan Wizard for help.  After responding to a series of questions, you'll get a list of plans you may be eligible for.  You can also compare two plans side-by-side with our Compare Plans feature.
 
 
Site Organization

The TRICARE Beneficiary Web site is organized into seven sections, to make it easy for you to find the information you need:
  • Overview
    A high-level summary of TRICARE’s organization, plans, eligibility requirements, enrollment options and special programs.
     
  • Medical
    Details about what’s covered, finding a provider, getting care, costs, filing claims and more.
     
  • Dental
    Information about your dental options.
     
  • Vision
    Information about your vision coverage including eye exams and corrective lenses.
     
  • Prescriptions
    Details about filling prescriptions, covered medications, prescription costs, pharmacy claims and more.
     
  • Mental Health and Behavior
    Information about your mental/behavioral health coverage and how to get care based on your health plan option.  You’ll also learn about the types of mental health providers, types of covered treatments and symptoms for certain conditions. 
     
  • Life Events
    Find out what you need to do and how TRICARE may change when you experience different life events.  View topics such as activating, becoming Medicare-eligible, having a baby, divorcing, retiring, moving and much more. Relevant topics appear based on your profile.
 
Quick Tips to Find What You Need Fast

Even with the content tailored specifically to you, there is still a lot of information on the TRICARE Beneficiary Web site.  There are a few shortcuts to quickly find what you need:
 
1. Enter your profile
Once you’ve entered your profile, you’ll get a tailored list of your most popular topics on your home page.  Entering your profile first also ensures the site is tailored to you.  If you click through the site without a profile, you’ll be asked to enter it at some point once you look for detailed content.
 
2. Need a phone number?
All the toll-free numbers are found on the “TRICARE Contacts" page found in the horizontal navigation at the top of every page.
 
3. Need a form?
Find enrollment forms, claim forms and other common TRICARE forms on the “Forms” page found in the horizontal navigation at the top of every page.
 
4. Use Google Custom Search
The Google Custom Search feature is quick and easy.  Just enter a keyword and off you go.
 
5. ¿Usted habla español?
El sitio Web de Beneficiarios de TRICARE se encuentra disponible en español. Simplemente haga clic en el botón “Español” en la parte superior de la página.
 
 
We hope that you find the TRICARE Beneficiary Web site easy and simple to use. With so much important information available, our goal is to provide it to you clearly and conveniently.  Please let me know how the beneficiary site is working for you, as we are always looking for ways to improve our communication efforts.
 
 

 

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Posted at 2009-04-08 16:20:23 in TRICARE Blog | Permalink | Comments A4




Wednesday, March 25, 2009 - More Cost Savings from TRICARE
Posted by: Major General Elder Granger

It’s my pleasure to discuss how TRICARE is helping our eligible National Guard and Reserve members save money.  With a change in law, TRICARE Reserve Select (TRS) monthly premiums dropped on Jan. 1, 2009.  The premiums were reduced as follows:
 

TRS RATE DECREASE
 
FROM
TO
DIFFERENCE
Member-only coverage
$81/month
$47.50/month
42%
 
Member-and-family coverage
$253/month
$180.17/month
29%
 

 
TRICARE analyzed TRS costs from 2006 and 2007 and adjusted premium rates for 2009 as required by the 2009 National Defense Authorization Act.  The affordable premiums, combined with the outstanding coverage and accessibility are just a few reasons why the number of active TRS plans jumped to over 38,000 as of March 2009.  This means that nearly 100,000 Reserve members and their family members currently have TRS coverage.
 
To qualify, candidates must be members of the Selected Reserve and cannot be enrolled in or eligible for the Federal Employee Health Benefits (FEHB) program.  For instance, National Guard or Reserve personnel are not eligible to purchase TRS if their spouses have family plans under FEHB and the members are covered (enrolled) under FEHB or if the member is eligible for the FEHB program.
 
Similar to TRICARE Standard and Extra, TRS benefits include:
  • Comprehensive health care coverage, including TRICARE’s prescription drug coverage.
  • The freedom to manage your own health care; no assigned primary care manager.
  • No required referrals, but some care may require prior authorization.
  • Fewer out-of-pocket costs when choosing a provider in the TRICARE network.
To learn more about TRS:
To purchase TRS, visit the Guard and Reserve Web Portal.
 
For other National Guard/Reserve member options, view the Choices for the National Guard and Reserve Flyer.
 
I welcome your suggestions and feedback.  Let me know how TRS is working for you! 

 

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Posted at 2009-03-25 09:47:23 in TRICARE Blog | Permalink | Comments A13