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The Corporation for National and Community Service welcomes you to the "Resources for Retention" website. Here you will find information that will help you recruit and retain volunteers for your program. Through its studies on "Volunteering In America," the Corporation for National and Community Service continues to deliver increasingly detailed reports on the trends and habits in volunteering across the country, in order to better understand who is serving in our communities and how, when, and why they serve. This website is designed to help programs and communities develop responses to the findings in the various reports in order to improve volunteer recruitment and retention locally. We're excited to offer the following resources to help you manage your volunteers in national and community service. Reports: |
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COMMUNITY ENGAGEMENT PRACTICES - NEW! |
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Building CommunityWhen people feel connected to their community and its issues, they are more likely to volunteer. Volunteer managers can help volunteers make these important connections and understand how their involvement builds community. Workplace VolunteeringA growing number of businesses see volunteer projects as a way to connect to the communities in which they do business and where their employees live. The workplace is now recognized as an important source for recruiting volunteers and a logical place to promote volunteerism. |
Online VolunteeringCreating virtual - or online - volunteer opportunities taps into an entirely new segment of the community. Limitations with resources, time, transportation, or ability can be barriers for some community members who wish to serve. Online volunteering can be just the solution, leading to a rewarding experience for volunteers and the agency alike. |
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VOLUNTEER MANAGEMENT PRACTICES |
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Recruiting, Screening, and MatchingEffective and meaningful volunteer service begins by matching the right people with the right task. Recruiting appropriate volunteers and placing them in volunteer roles that match their skills and interests can lead to greater retention. Recognizing VolunteersVolunteers need to know that their service has made an impact and that they are appreciated by the community, fellow volunteers, and program staff. |
Training and Volunteer DevelopmentVolunteers who are offered training and other opportunities to develop their skills and grow though their service are likely to be more effective and satisfied, and to stay longer. |
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EFFECTIVE ORGANIZATIONAL PRACTICES |
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Organizational CultureThe volunteer experience incorporates aspects beyond volunteer management; the culture of the organization should help the volunteer feel connected, welcome and supported. |
Resource ManagementKnowing what resources (material, financial, infrastructure, management, etc.) are required to support volunteers and the volunteer program allows program managers to create a budget and a plan for garnering needed support. |
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Share Your StoryHelp others improve their volunteer retention rate by sharing what works with your program. Post your proven practices or successful strategies here. View stories or submit your story below. |
Archived Presentations
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Send comments and suggestions to resourcecenter@etr.org
Photo Credits: CNCS Photo Office; CNCS photo by M. T. Harmon, Office of Public Affairs