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U.S. Department of Health and Human Services
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FDA Industry Systems
www.access.fda.gov

System Status

System Status Explanations

Normal:
The system is fully operational.


System Down:
Most problems will be temporary. Try accessing the system again in 15 minutes.

Scheduled Maintenance:
Periodically FDA Industry Systems will need to undergo maintenance and upgrades. All scheduled maintenance will take place on Saturdays 3AM-8AM Eastern Time (Saturday 8AM-1PM GMT) If you are having trouble accessing FDA Industry Systems during that time, please try again after 8AM Eastern Time on Saturday (1 PM GMT).

Prior Notice of Imported Food Contingency Plan for System Outages August 2004

Submission of Prior Notice to FDA for Articles of Imported Food During Periods when ABI/ACS is Not Operational

If necessary, contact the FDA Industry Systems Help Desk.


If you can't access the system even though Status is reported as Normal.
Go to FDA Industry Systems Help Desk for Technical Computer Help and Index of Help Pages

September 6, 2008 5:00pm EDT: All Web Systems are operating normally.

Status updated September 6, 2008 5:00pm EDT


Status History

September 6, 2008: All systems were unavailable 12:00am to 5:00pm EDT due to system maintenance.

August 23, 2008: All systems were unavailable 12:30pm to 2:15pm EDT due to technical issues.

August 12, 2008: The FURLS and PNSI applications were subject to intermittent availability from 6:00am to 8:00am EDT on Saturday, August 16, 2008, due to system maintenance.

June 30, 2008 ESG production system was unavailable from 9AM to 2:15PM on 06/30/2008.

June 24, 2008 ESG production system was down due to technical issues from 06/23/2008 6:30PM to 06/24/08 1:30AM.

June 10, 2008 ESG production system was down due to technical issues on 06/10/2008 from 11:30AM to 7:20PM.

May 15, 2008 ESG production system was down from 10PM to 11:20PM on May 15, 2008.

May 3, 2008 All systems were down for system maintenance from 1am to 8pm on Saturday, May 3, 2008.

April 12, 2008 ESG pre-production was down for system maintenance from 10am to 6pm on Saturday, April 12, 2008.

April 12, 2008 All web systems (FURLS, PNSI, ESG production) were down for system maintenance from 3:00 am to 7:15 am on April 12, 2008.

April 10, 2008 ESG production system was down from 11:30 pm April 8,2008 to 7:30am April 10, 2008 due to technical issues.

April 7, 2008 All Systems were unavailable due to technical problems from 3:30 pm EDT on April 7, 2008 to 3:00 am EDT April 8, 2008.

March 22, 2008 The ESG Pre-Production (Test) Gateway System was down for maintenance from 8 pm to 11pm Saturday, March 22, 2008.

March 3, 2008 The ESG Pre-Production (Test) Gateway System was down for maintenance from March 1, 2008 to March 2, 2008. AS1 support ended on March 1, 2008.

December 8, 2007 PNSI was unavailable from 3:00am to 5:00am Saturday, December 8th due to system maintenance.

December 6, 2007 The ESG Production system was unavailable from 10:00PM to 11:30PM Thursday, December 6th due to technical issues.

December 6, 2007 The ESG Production system was unavailable from 7:30 pm Wednesday, December 5th to 2:45 am Thursday, December 6th due to technical issues.

November 26, 2007 The ESG Production system was unavailable from 8:00 AM Saturday, November 24th to 11:59 PM Sunday, November 25th due to scheduled maintenance.

October 2, 2007 ESG Test system was down from 4:00am until 11:15am.

September 8, 2007 PNSI was unavailable from 2:45am to 5:15am due to system maintenance.

July 19, 2007: LACF experienced intermittent outages from 7am to 2:45pm due to an unexpected hardware problem.

July 17, 2007: LACF experienced intermittent outages from 8am to 7pm due to an unexpected hardware problem.

June 23, 2007: Electronic Submission Gateway Production System was down for maintenance from 7:30am to 10:00am.

June 2, 2007: FFRM, and DFRM were unavailable from 1am to 6:30am, and PNSI was unavailable from 3am to 6:30am on June 2, 2007 due to scheduled maintenance.

May 29, 2007: The ESG pre-production Center Server for CDER, AERS, and Gateway Test was down for repairs from May 22, 2007 to May 29, 2007.

May 17, 2007: The ESG pre-production Center Server for CDER, AERS, and Gateway Test was down for repairs from 8 PM May 16 until 4 PM May 17.

April 23, 2007: The ESG Pre-production/Test system was unavailable from noon Friday, April 20 to 10:30am Monday, April 23 due to scheduled maintenance.

April 21, 2007: All systems were unavailable from 7:00pm to 9:00pm due to a power outage.

April 16, 2007: ESG production system was down from 1:05PM until 1:45PM on April 16, 2007 due to technical problems.

April 11, 2007: Systems were unavailable between 12:00pm and 6:00pm April 11, 2007 due to technical problems.

April 9, 2007: Systems were unavailable between 5:00pm and 8:00pm April 9, 2007 due to technical problems.

April 7, 2007: FURLS and PNSI were unavailable between 7:00pm and 11:30pm April 6, 2007 and ESG was unavailable from 7:00pm April 6, 2007 until 1:00am April 7, 2007 due to electrical problems.

March 31, 2007: PNSI was subject to intermittent availability from 4:00am to 8:00am due to system maintenance.

February 24, 2007: PNSI was unavailable from 3:00am to 8:00am due to system maintenance.

February 17, 2007: ESG was unavailable from 3:00am to 8:00am due to system maintenance.

February 10, 2007: PNSI and FFRM were unavailable from 3:00am to 7:00am due to system maintenance.

January 18, 2007: ESG Test system was unavailable from 7:00pm to 10:00pm due to system maintenance.

January 15, 2007: ESG AS1 was unavailable from 10:00am to 1:30pm due to system maintenance.

January 13, 2007: PNSI was unavailable from 4:00am to 9:45am due to system maintenance.

January 6, 2007: ESG was unavailable from 3:00am to 7:30am due to system maintenance.

December 10, 2006: PNSI was intermittently unavailable from 7:30am to 1:30pm due to technical reasons.

December 10, 2006: PNSI was unavailable from 12:30am to 5:30am.

December 6, 2006: AS1 production service was unavailable from 4:45PM until 6PM.

November 30, 2006: ESG was unavailable from 4:45pm to 10:40pm due to technical reasons.

November 18, 2006: Intermittent outages from 2:30am to 5:30am due to scheduled system maintenance.

October 30, 2006: ESG Webtrader functionality was down from 9am until 8:30pm.

October 24, 2006: ESG AS1 service was down from 1:45pm until 6:30pm.

October 17, 2006: The ESG Pre-Production/Test system was down from 9am to 2pm.

September 6-7, 2006: ESG AS1 functionality was unavailable from 4:30pm September 6 until 10:30am September 7 due to technical issues.

August 16, 2006: AS1 functionality on ESG was unavailable from 2:30pm to 8:30pm due to technical issues.

July 27, 2006: ESG and FFRM were unavailable from approximately 12:00 pm to 3:00 pm due to technical issues.

July 10, 2006: ESG production and test WebTrader functionality were unavailable from 10:00 am to 1:30 pm due to technical issues.

June 17, 2006: PNSI was unavailable from 1:00 am to 4:00 am due to technical issues.

June 16, 2006: ESG AS1 was not available from 3:30 pm to 9:00 am June 17 due to technical issues.

June 10, 2006: PNSI was unavailable from 3:00 am to 5:20 am due to system maintenance.

June 1, 2006: ESG Test platform was unavailable from May 30 to June 1 due to technical issues.

May 20, 2006: PNSI & ESG were unavailable from 4:00 am to 7:30 pm due to technical issues.

January 25, 2006: PNSI was unavailable from 2:00 pm to 2:30 pm due to system maintenance.

January 23, 2006: PNSI was unavailable from 12:30 pm to 6:30 pm due to technical issues.

December 19, 2005: Network problems prevented communication between CBP and the FDA Prior Notice Center from 2:30 to 4:30 pm.

December 3, 2005: The system was unavailable from 3:00 am to 6:00 am due to system maintenance.

November 26, 2005: PNSI was unavailable from 6:00 am to 6:30 am.

November 5, 2005: The system was unavailable from 3:00 am to 5:30 am due to system maintenance.

October 29, 2005: LACF was unavailable from 9:00 am to 11:00 am due to system maintenance.

October 29, 2005: The system was unavailable from 3:00 am to 6:00 am due to system maintenance.

October 8, 2005: The system was unavailable from 12:30 am to 5:00 am due to system maintenance.

September 17, 2005: The FDA OASIS system was unavailable from 9:00 am to 3:30 pm due to a system upgrade.

September 14, 2005: The system was experiencing intermittent problems from 9:00 pm to 12:00 am due to technical issues.

September 9, 2005: The system was experiencing intermittent problems from 5:00 am to 7:00 pm due to technical issues.

July 9, 2005: The system was unavailable from 3:00 am to 7:00 am for system maintenance.

June 25, 2005: The Food Facility Registration Module (FFRM) was unavailable from 3:00 am to 5:00 am for system maintenance.

April 10, 2005: The system was unavailable from 3:00 am to 6:15 am for system maintenance.

March 7, 2005: The system was unavailable from 2:00 am to 8:00 am for system maintenance.

March 4, 2005: PNSI was unavailable from 1:30 am EST to 5:30 am EST due to technical problems.

Thank you for your patience if you are experiencing problems with Food Facility Registration or Prior Notice.

Status History Archives

Contact the FDA Industry Systems
Help Desk:
Phone: 1-800-216-7331
  301-575-0156
FAX: 301-210-0247
E-mail: Use this form
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