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Proven Practices and New Innovations

This section contains information compiled from a variety of campaigns regarding ideas that have proven to be effective in administering a local CFC.  While much of the CFC process is uniform in nature, each campaign has unique aspects (e.g. size of the campaign, geographic challenges, adequacy of LFCC resources, initiatives involving reductions in or restructuring of the Federal workforce).  

Not all "Proven Practices" suggestions will be useful to all campaigns, nor will they work as well in one campaign as they have in others.  Agency and installation culture will also play a significant part in which campaign practices work effectively and those that will not.  

Also included in this section are campaign ideas (e.g. bake sales, races) that are intended to publicize the CFC.  Events of this kind are important because they raise campaign awareness and can be important marketing tools.  However, the focus of CFC is to offer each employee the opportunity participate by making an individual pledge or gift, with an emphasis on the employee's ability to designate his/her gift to the charity of their choice.  Keep in mind that some employees who buy a raffle ticket or a cake at a CFC-sponsored event may feel that they have contributed to the campaign in this way and will decline to make a personal gift to the campaign.  



Campaign Events top of the page

CFC's regulations specify that employee solicitations are to be conducted during duty hours using methods that permit true voluntary giving and donor confidentiality.  Campaign kickoffs, progress reports, awards victory events, and other non-solicitation events to build support for the campaign are strongly encouraged.  Most successful campaigns have all or some of these kinds of events.  

Some campaigns combine kickoffs with fairs at which the representatives of participating charities and/or federations set up information booths and may arrange tours of their facilities.  Agency heads may permit representatives of the participating organizations to establish information desks on their premises.  If you do permit this type of information sharing, it must be made available to all the participating agencies that are interested.  

A meal served in conjunction with a campaign event is an allowable expense that may be paid from campaign receipts.  The cost would be included in campaign expenses.  The LFCC Chair makes decisions about the appropriateness of CFC-sponsored dinners and luncheons.

Fund Raising Events top of the page

CFC regulations allow special fundraising events such as auctions, bake sales, book sales, athletic events or other similar activities with the approval of the appropriate agency head or other government official.  

Events must be consistent with guidelines established by CFC regulations and applicable government-wide ethics regulations.  Personal solicitation of funds or other support from subordinate employees or from sources with which you might have an ethical conflict is never permissible.  For example, an employee must not solicit prizes, donations, money or anything of value from any entity that the agency contracts with or does business with or whose activities are regulated by the agency. 

Fundraising events should be held on behalf of the CFC in general, and not on behalf of a particular charity or group of charities.  To do so provides excluded groups with a potential basis to legally challenge the sponsoring officials.  If an agency official or military officer sponsors an event for one organization, the official must allow all charitable agencies that request a similar event to have one or face the possibility of legal action. 

Remember, it is important that CFC not favor, or even appear to favor, a particular charity or group of charities.  Federal donors must be allowed to decide to support the charity or charities of his or her choice - or no charity at all.  Consequently, all special fundraising events must provide the donor ' with the option of designating to a specific participating organization or federation.  Donors who do not make a designation should understand that their donation will be counted as an undesignated contribution and be distributed according to CFC regulations.  

Kickoff Rallies top of the page

The Kickoff Rally usually starts the annual CFC campaign.  The campaign-wide kickoff event is organized by the PCFO and the LFCC.  Additional events should also be held at each federal agency or facility as arranged by that entity's Campaign Coordinator.  You may also want to contact other LFCCs or Campaign Chairs to get ideas and information about what has worked well and for plans ideas they have for the next campaign.  If lunch is served at the event (paid for by the employees), indicate via signage, where the leftover food will be donated.  Activities can include tricycle races between different public law enforcement teams, raffles for donated prizes, local popular TV or radio personality, and a musical segment (e.g. well-known band/vocalist).

Victory Celebrations top of the page

This event acknowledges the contributions of all the people who worked on the campaign.  In addition to the celebration planned and administered by the LFCC for Loaned Executives and Campaign Coordinators from a variety of Federal agencies, individual agencies installations may want to hold their own celebrations to recognize the accomplishments of their employees, volunteers, Key Workers, Campaign Coordinators and Loaned Executives.  

Goal Setting top of the page

The PCFO/LFCC should agree to a dollar amount goal for the campaign.  You may want to set a goal above that achieved by the previous year's campaign, so long as the new goal is reasonable and attainable.  Take into consideration the employment situation for the local area (i.e., are RIFs being conducted?  Are agencies currently hiring?  Are early out's authorized?), local trends in giving and problem areas that might be overcome with new campaign strategies.  

Annual Report top of the page

In February, start formatting an annual report with the intent to have it completed by May.  Include information on the top gift giving agencies and their giving history, and the top 30-50 charities that will receive the contributions designated by the givers.  Also include highlights of the campaign (such as the average gift per giver, change in contributions over previous year, participation increase/decrease) and a message from the CFC Chair.  The finished product can be shared with agency/installation heads, Loaned Executives, Campaign Coordinators, and other LFCCs/PCFOs, for information purposes and as a source document for planning the following years goals.  It will also serve as a convenient summary of the campaign for your archives.  

100% Ask top of the page

Set a goal that will result in 1 00% of employees being personally asked to contribute to the CFC by their Key Worker or Campaign Coordinator.  Remember, this goal is to have 100% of the workforce personally asked to give - it is not permissible to set a goal to have 100% of the workforce donate or pledge.  This kind of goal is often viewed as coercive.  

Target Account Strategies top of the page

For agencies that have had low CFC participation, develop strategies that will focus attention and energy on encouraging and increasing participation.  This can include a personal visit to the agency head by the CFC Chair to present the giving history and suggested strategy, reaching out to labor groups, and/or assigning particularly talented Loaned Executives to 'problem' accounts.  Be sure to follow-up on such contacts and see what you can do to assist the agency (e.g., provide ideas, consultation services, contact names from other agencies which may have overcome similar barriers, etc.).  

Leadership Breakfasts top of the page

Participate in or help organize Leadership Breakfasts where agency heads from the public sector can meet and share ideas for running successful CFC campaigns.  Stimulate the interactions and help energize the group by arranging for speakers from the community who have been helped by CFC or are strong advocates for CFC.

Day of Caring top of the page

The PCFO, usually organizes the Day of Caring and selects volunteer projects in the local community that are in particular need of help.  Examples include planting trees in selected public areas, providing a special event for a low-income daycare facility, painting a run-down shelter facility, and providing special services to a retirement home, etc-.  Breakfast can be provided, and employees usually receive 4 hours of administrative leave (if approved by their supervisor) and then take 4 hours of annual leave.  This one-day event builds a sense of community among the participating employees (teams are formed by agency) and their Federal colleagues, provides much needed services to the community, and is a great lead-in to the kickoff rally and campaign.  

Personalized Correspondence top of the page

Develop a strategy where the CFC Chair sends written correspondence to agency heads on a regular basis (perhaps monthly) to provide information and encourage participation.  Include prior results, suggested goals/strategies, and a status report on campaign and information on upcoming events.  Also acknowledge participation (thank-you's), and request support for the following year's campaign.

Recognition Items top of the page

'Raise the bar' on the levels of agency accomplishments that will be recognized.  For large campaigns, separate larger agencies from the smaller ones to ensure equitable competition.  

Leadership Giving top of the page

Strive to make the Eagle Share [one hour of pay per month] a standard, and encourage giving at that level.  Clarify that giving at any level is appreciated.

Evaluation top of the page

After the campaign is over, the PCFO/LFCC should analyze what worked and what didn't, in order to improve administrative processes, results and overall effectiveness for the next campaign.  This critique should occur in the beginning of the calendar year, usually after a new CFC Chair begins his/her term.  It should include development of a structured feedback process (written survey) and solicit feedback from agency heads, Campaign Coordinators, Loaned Executives, Key Workers, and employees.  The results should be analyzed, implications objectively assessed, and improvements made to help ensure even greater success for upcoming campaigns.  

Celebrate Successes top of the page

If your campaign reaches a special milestone, such as its most successful campaign or national recognition, celebrate the achievement through appropriate PR, including letters, banners, buttons, or pins to acknowledge the accomplishment.

Keep CFC Alive All Year top of the page

Use employee newsletters, magazine ads, letters, websites, etc., to keep CFC alive throughout the year.  Active solicitation is allowed for only 6 weeks, but the remainder of the year can be used to keep CFC "out in front", rather than being something people hear about for a short time each Fall.  Information provided could include planning status, progress being made in the campaign, accomplishments, and messages from the Campaign Chair, and stories about the difference contributions have made in the lives of local residents.

Calendar of Events top of the page

From the early stages of planning (normally in January), develop a Calendar of Events so that all LFCC/PCFO members are clear on the activities/due dates for the campaign.  Update it monthly.  For activities where dates are yet to be determined, state the activity and list 'TBD" for the date.  In this way, you will ensure that all members are clear as to what needs to be done and by when, which will enhance the planning and implementation activities.

Publicity/Marketing top of the page

Publicity about CFC is both desirable and essential in attracting Federal donors' interest and support.  CFCs may host a variety of events to bring CFC to the attention of the Federal community and the community in general.

Campaigns should consider issuing press releases about campaign activities and success stories.  Campaign kickoffs and victory celebrations are both worthwhile and provide well-earned recognition events for Federal donors.

The PCFO and LFCC can solicit service/product contributions from commercial companies to support the publicity program.  Examples include posters in public buildings, billboards and advertising space in public areas (e.g. on the sides of buses, in bus stations, subways, etc.). National magazines often produce advertising inserts of local interest that go to subscribers in a certain geographical area, and they offer the space that they otherwise cannot sell for free for public service announcements.  Plan ahead and submit finished copy to these magazines so they can insert them when space is available.  Securing the services of a local personality to emcee the kickoff rally can lead to residual-free publicity (e.g., radio host or DJ, local news program personality).


Campaign Manual