Part II. How to Evaluate the Guide's Usefulness

Evaluation of Alternative Dispute Resolution: A Resource Guide

We are pleased that you have had a chance to review the U.S. Office of Personnel Management's (OPM) issuance, Alternative Dispute Resolution: A Resource Guide. If you have the hardcopy version of the issuance, we encourage you to share with others in your office. If you've accessed the web-based version of the Guide, please pass on the Internet address to others. We also would like to hear from you about the usefulness and the quality of the Guide. Your feedback helps us as we develop new resources. Please fax evaluations to the U.S. Office of Personnel Management at (202) 606-0967 or complete the form. Thank you.

PLEASE RATE THE USEFULNESS AND QUALITY OF EACH GUIDE SECTION:
ExcellentVery GoodGoodAdequateDeficient
Section I: ADR Agency Practices:	Usefulness:	54321
	Quality:	54321
Section II: Alternative Discipline Agency Practices:	Usefulness:	54321
	Quality:	54321
Section III: Shared Neutrals Programs:	Usefulness:	54321
	Quality:	54321
Section IV Administrative Appeals Agencies:	Usefulness:	54321
	Quality:	54321
Section V: ADR Training and Assistance:	Usefulness:	54321
	Quality:	54321
Section VI: ADR Web Sites:	Usefulness:	54321
	Quality:	54321
Section VI: Bibliography:	Usefulness:	54321
	Quality:	54321
How will you use the issuance?:	As an employee resource As a training tool/desk aide for supervisors As a training tool for select offices (Human Resources, Equal Employment Opportunity, Unions and/or Legal Office) Agency-Wide Distribution Other:

Part III. How to Provide Update Information

The usefulness of the Alternative Dispute Resolution Resource Guide depends on having accurate information. If you see errors in the Guide or have update information, please contact the U.S. Office of Personnel Management (OPM) in one of the ways noted below.* If you would like OPM to include your alternative dispute resolution program, alternative discipline program, shared neutrals program, or to add materials not currently included, please submit a draft (following the Guide's format) to OPM of what you would like publicized. The information you provide is invaluable to the process of making the Guide a better and more useful tool for you and other readers.

By Mailing Address:
U.S. Office of Personnel Management
ATTN: ADR Resource Guide, Room 7425
1900 E Street, NW
Washington, DC 20415-2000

ATTN: ADR Resource Guide

By Telephone:
(202) 606-2920

By FAX:
(202) 606-0967

By Email:
er@opm.gov

By Web Site:
www.opm.gov/er

* If you have comments or suggestions about the usefulness and quality of the Guide, please complete the form contained in Part IV of the Guide and send it back to OPM.