Verification of Employment & Salary Information

The Work Number for Everyone®



How It Works Hours Available What Information Will Lender/Creditor Receive? If you have questions



How It Works
As an employee, how do I use this service? How does the lender or creditor use this service?
Each employee is responsible for authorizing the release of their employment and salary information. The lender or creditor must receive an authorization code from you to access your information.

To obtain an authorization code:

  • From a touch-tone phone, call 1-800-367-2884 (NOTE: Do NOT give the employee 800 phone number to your lender or creditor) or to access via web click here.
  • Enter the following information:
    • Company Code number 10342
    • Your social security number
    • Your PIN number (Your PIN is a 4-digit number denoting the month and day of your birth. For example, January 15 = 0115)

  • Record the authorization code in a secure place for future reference.
There are three types of Verifications
To access your employment information:
  • The lender or creditor will need the following information
    • Company Code number 10342
    • Your social security number
    • One of your authorization codes

  • The lendor or creditor will need to call 1-900-555-WORK (1-900-555-9675) or use the following website http://www.theworknumber.com/.

    If the lender/creditor has problems calling this number, they can call 1-800-367-5690 and have a credit card number ready.

    In turn, your lender or creditor may immediately access the system and obtain your employment or salary information via the phone or a fax.



What hours is the sytem available?
The system is available 24 hours a day, seven days a week.




How many authorization codes can be active and how long are they valid?
You can have a maximum of three codes active at any one time. Each code can only be used one time. Unused codes remain active for 6 months.




There Are Three Types of Verifications
Basic Contains:

  • Employee name
  • Employee social security number
  • Employment status
  • Employee's service computation date for retirement
  • Employee's total time with the Government
  • Employee's job title
  • Reference number for the verification

To authorize release of BASIC information, you do not need to provide an authorization code.

This verification is usually required for apartment rentals and reference checks.
Basic Plus All of the above, plus:

  • Salary rate
  • Pay frequency
This verification is usually required for small, short term loans.
Full All of the above, plus:

  • Gross earnings YTD and for the past 2 years
This verification is usually requred for all major loans, including mortgages.




Questions
Questions or additional information can be obtained from a TALX Customer Service Representative at voice: (800) 996-7566, TDD: (800) 424-0253; available from 8:00 a.m. to 8:00 p.m. (EST).