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  1. How can I receive the Transit Benefit ?
  2. How can I obtain the Citibank Travel Card?
  3. Who does a traveler call to obtain the status of his/her travel voucher?
  4. How long do we have to keep Freedom of Information (FOI) records?
  5. Does the Paperwork Reduction Act (PRA) apply to surveys when public response is voluntary?
  6. Do we need the Office of Management and Budget (OMB) clearance for customer surveys?
  7. What procedure must be followed to request an extension, downgrade, decontrol or transfer of correspondence for the Secretary or Deputy Secretary's signature?
  8. Where can I find written instructions for completing ITA administrative tasks?
  9. How do I update my telephone directory listing?
  10. How do I call from overseas to the U.S. or between overseas countries using the FTS2001MCIWORLDCOM calling card?
1. You must complete form ITA-2064, "DOC Application for Transit Benefit", which can be located by clicking on the icon "ITA Forms" available on ITA networks. You can also pick up a copy of the application in Room 4001.

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2. You must complete form ITA-2065, "Government Travel Card (Individually Billed Account) Set Up Form", which can be found by clicking on the icon "ITA Forms" available on ITA networks. You can also pick up a copy of the application package in Room 4001.

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3. A traveler can obtain the status of his/her travel voucher by calling 303-969-7780 ext. 2565. Please wait two week after the travel voucher is submitted to DOI/NBC.

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4. If you provided all requested material without withholding or redacting any documents, the file must be kept for 2 years after the date of your reply. It can then be destroyed. If documents were withheld or redacted, the file must be kept for 6 years after the date of reply. If the FOIA request is appealed, the file must be maintained for 6 years after the final determination by the agency, or maintained for 3 years after final adjudication by the courts, whichever is later.

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5. Yes. All collections of data from 10 or more members of the public are subject to the Paperwork Reduction Act.

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6. Yes. General guidelines for webforms are as follow:

  • OMB-approved information collection forms do not require any additional clearance when placed on a website but must display the OMB Control Number and Expiration Date, Burden and a Privacy Act Statement.
  • Website forms with an undifferentiated comment box that merely ask for general comments (e.g., Tell us what you think), name, address and/or email address do not require OMB-approval.
  • Website forms that request respondents to tell the government about anything specific in addition to providing general comments, name, address and/or email address require OMB-approval.

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    7. Such requests must be submitted to the ITA Secretariat in writing--either through e-mail or on the correct form for submission of the requests. The ITA Secretariat will notify the correspondence contact for your unit when the request is approved or disapproved by the Department's Executive Secretariat.

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    8. Written Guidance on completing administrative tasks can be located in ITA's "Through the Maze" manual located on-line at http://www.ita.doc.gov/ooms/maze.htm. This manual provides assistance with financial , personnel, and administrative tasks. You can also access complete listing of all administrative guidance and organizational orders at http://www.ita.doc.gov/ooms/AIINDEX.htm .

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    9. To update your telephone listing, log onto Ourplace at  http://ourplace.ita.doc.gov/ and fill out an ITA-2072 Telephone Repair and Installation form.   Email the completed form to Jeff Scherr at Jeffrey_Scherr@ita.doc.gov.  If you have questions,  contact Jeff Scherr at 202-482-3266 or refer to How to Order a New Phone, Get Voicemail or Make Telephone Changes: A New User’s Guide (OOMS 22).

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    10. Dial the MCI country-specific toll-free access number of the country you are calling from. Follow the voice instructions or wait for an MCI operator to complete your call. The country toll-free access numbers are in the WorldPhone Guide provided to each FTS2001 MCI cardholder when they receive their calling card. Countries that allow calling within the country and between countries using the calling card are marked on the WorldPhone Guide. For further information, contact Jeff Scherr, OOMS, at 202-482-3266.

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    Updated 03/10/05