If it has been at least 30 days from the date you submitted your claim form, you may call
(between the hours of 8:30 am - 4:00 pm
Eastern Standard Time, Monday - Friday)
and talk to a customer service representative of the Office of Federal Employees' Group Life Insurance. That is the office that pays the life insurance claims. Overseas beneficiaries should call 212-578-2975.
Be sure you have the following information ready when you make the call:
FAX Number: 201-395-7950
Mailing address:
OFEGLIThe address to use for overnight mail deliveries only (such as FedEx) is
P.O. Box 2627
Jersey City, NJ 07303-2627
2 Montgomery Street
Jersey City, NJ 07302-3802