The Technology Services Unit (TSU) is an instructional and
communications tool for the FBI's Training Division. Located
in Hogan's Alley on the campus of the FBI Academy in Quantico,
Virginia. TSU consists of seven individual services, each
with a specific mission.
- Audiovisual Services - is responsible for maintaining
and helping instructors effectively use sophisticated audiovisual
presentation systems in twenty-five classrooms and two auditoriums
at the Academy. Audiovisual Services responds to all requests
for presentation assistance with fault-free systems and equipment.
- Engineering Technology Services - supports all of
TSU's service groups both directly and indirectly. Specifically,
it provides full engineering support to the broadcast television
studio and related editing systems, satellite systems, video
teleconferencing systems, and computer and audiovisual electronic
- The FBI Training Network (FBITN) - is TSU's distance
learning, instructional and communications tool, reaching out
to FBI personnel and law enforcement worldwide. FBITN comprises
several main components: multimedia-based instruction, satellite
broadcasts, teleconferencing, and videotape instruction and services.
FBITN creates and produces learning in many forms including interactive
training modules, interactive reference manuals, and learning
web sites for two major distribution formats: CD-ROM and web-based
(including the Internet and a secure intranet). FBITN
produces live and videotaped programs for the Law Enforcement
Television Network (LETN) and commercial subscription service
for law enforcement agencies. Training is intended for all levels
of law enforcement personnel, covering a wide range of law enforcement
topics, and reaches a broad audience covering the globe.
- Graphic Services - provides graphics design support
for staff, instructors and students at the FBI Academy. Two creative
illustrators provide media in the form of: 35 mm slides, charts,
badges, certificates, computer illustrations, hand drawn line
art, and matting. Complex graphics and illustrations are essential
to the FBI Training Division's mission of quality education and
training for FBI personnel and the law enforcement community.
Technology Services (ITS) - provides FBI Academy students
and staff with the technological resources and support they need
to improve their ability to access, store, retrieve, and exchange
information via computer and to do it in a timely, cooperative
and supportive manner. ITS leads the way at the Academy in providing
technology for the research and development of distance learning
applications and in helping instructional units incorporate the
use of technology into their curricula.
- Photography Services - provides photographic support
for FBI Academy staff and students and other entities at the
Academy, including the Drug Enforcement Administration, the Engineering
Research Facility and the Critical Incident Response Group. Photography
Services produces training aids for Academy instructors and documents
New Agent graduations, National Academy graduations, investigative
and operational training exercises, and special events at the
FBI Academy. Photography Services documents Academy events for
historical and evaluative purposes. They produce black and white
and color photographs of superior quality.
- Video Services - provides training media for all FBI
personnel and law enforcement worldwide. The Video Services
staff produces and directs video training materials in support
of academy instructors, students, and staff; video training materials
for in-service retraining at field offices nationwide; video
training materials for domestic and international law enforcement
agencies; and video documentation of New Agent and National Academy
graduations. The Video Services staff produces and directs a
wide variety of training videos of the highest technical quality.
The sophisticated equipment and systems are critical to the
FBI Training Division's mission of quality education and training
for FBI personnel and domestic and international law enforcement
TSU is committed to providing the highest quality of professional
support possible to the FBI and all law enforcement agencies.
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