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President Bush, Commerce Secretary Evans and Transportation Secretary Mineta Recognize Excellence
in Business Performance at 2000 Baldrige Award Ceremony

FOR IMMEDIATE RELEASE:
April 6, 2001

Contact: Jan Kosko
(301) 975-2767

President George W. Bush, Commerce Secretary Don Evans and Transportation Secretary Norman Y. Mineta, a former commerce secretary, today saluted four companies that won the 2000 Malcolm Baldrige National Quality Award in recognition of their business performance excellence and quality achievements. In this afternoon's ceremony, President Bush and Secretary Mineta were joined by about 200 employees from the award-winning businesses. Friday, Secretary Evans was traveling back from trade meetings in Latin America.

The companies are Dana Corporation--Spicer Driveshaft, Toledo, Ohio (manufacturing); KARLEE, Garland, Texas (manufacturing); Operations Management International, Inc., Greenwood Village, Colo. (service); and Los Alamos National Bank, Los Alamos, N.M. (small business).

The Malcolm Baldrige National Quality Award is a public/private partnership to promote quality and performance excellence in the United States. Awards are made to organizations that have substantially benefited the economic or social well-being of the United States through improvements in quality and performance excellence.

"The Baldrige philosophy gives everyone in an organization a voice and trusts everyone with responsibility. The Baldrige way is good business. These extraordinary efforts do justice to the memory of an extraordinary man, Malcolm Baldrige," said President Bush in commending the winners of the award.

"The Malcolm Baldrige National Quality Award program is a true American success story. It has been instrumental in improving competitiveness and in building excellence among American businesses, both large and small. I am proud of what the Baldrige Award program has accomplished, and I look forward to its increasing contributions to the nation's economy, competitiveness and quality of life," said Evans.

For the past seven years, the Commerce Department's National Institute of Standards and Technology has compared Baldrige winners to the Standard & Poor's 500. Baldrige Award winners consistently outperformed the S&P 500. In the most recent study, announced today, the Baldrige winners beat the S&P 500 4.4 to 1.

The award is named after Malcolm Baldrige, Secretary of Commerce from 1981 until his death in a rodeo accident in 1987. Baldrige was a proponent of quality management as a key to this country's prosperity and long-term growth. Since 1988, 41 businesses have received Baldrige Awards in the categories of manufacturing, service and small business.

To apply for a Baldrige Award, organizations submit details showing they have achieved "breakthrough"-continuous and major-improvements in everything from leadership to results. Applications are reviewed by an independent board of examiners. Each applicant receives a "feedback" report citing strengths and opportunities for improvement.

The Baldrige Criteria for Performance Excellence are used worldwide by thousands of organizations to assess and improve their overall performance. Since 1988, almost 2 million copies of the Baldrige Criteria for Performance Excellence have been distributed.

As a non-regulatory agency of the U.S. Department of Commerce's Technology Administration, NIST strengthens the U.S. economy and improves the quality of life by working with industry to develop and apply technology, measurements and standards.

For further information on the Baldrige Award winners for 2000 and on the Baldrige National Quality Program, please visit the award's web site at www.quality.nist.gov.

G 2001-21

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Date created: 4/6/01
Last updated: 9/19/01
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