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Best Practices

The Federal Web Managers Council, of the Interagency Committee on Government Information (ICGI), recommended these best practices in its June 2004 report to OMB: “Recommended Policies and Guidelines for Federal Public Websites.” They are practices that many federal agencies have adopted to make their websites more citizen-centered.

They can also help you implement “OMB Policies for Federal Agency Public Websites,” as mentioned in the cover memo from OMB.

Management and Governance

Managing Content

Usability, Accessibility, and Design

Improving and Evaluating Your Website

Using Technology

Other "Best Practice" Resources


Page Updated or Reviewed: March 10, 2008

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