BTS Home > Programs > Airline Data and Statistics > Accounting and Reporting Directives

Reporting Reissued Tickets in the Passenger Origin-destination Survey Report

Department of Transportation, Bureau of Transportation Statistics, Office of Airline Information
Number 244
Issue Date:  July 7, 2000
Effective Date: Immediately
Part: 241.19-7

The Office of Airline Information reiterates the instructions for handling reissued tickets for processing the Passenger Origin-Destination Survey Report (Survey).

Reissued Tickets

As stated in Appendix A to 14 CFR 241.19-7, no adjustment is made in the survey for alterations or changes in the trip itinerary subsequent to the stage covered by the reportable coupon (see Subsection B "Selection of Reportable Flight Coupons" of Appendix A Section V "Selection of Sample and Recording of Data").  Conversely, any changes in an itinerary made before the first reportable flight segment are reflected in the carrier's Survey submission.

Honored Tickets

There are instances where a reporting carrier may honor the ticket of another carrier (noncode-share partner) before the first segment of the ticket is used, and transport the passenger without reissuing the ticket.  In these cases, the reporting carrier should treat the ticket as if it had actually been reissued and report it accordingly. If the reporting carrier reported the air carrier code of the original carrier, it would    appear that there is a code-share relationship between the ticketed and operating carrier when, in fact, there is none.

Examples:

Reissued Tickets

Passenger has AA ticket for BOS-MIA-BOS.  After arriving in Miami passenger has the return portion of the ticket reissued to fly to Washington, DC on UA.

Since you make no adjustments in the Survey for alterations or changes in the trip itinerary subsequent to the stage covered by the reportable coupon, you would report two city pairs:  BOS-MIA and MIA-BOS with AA as the operating and ticketed carrier.

Honored Tickets

Passenger has AA ticket for BOS-MIA-BOS.  The flight is canceled. The passenger goes to UA and the carrier accommodates the passenger on its BOS-FLL flight without reissuing a ticket.  You would report the data as if the ticket was reissued:  BOS-FLL and FLL-BOS with UA as the operating and ticketed carrier.

If you have any questions in this matter, please contact Mr. Bernie Stankus at (202)  366-4387.

Donald W. Bright
Acting Director