Information Related to Hurricane Rita

Last updated on Feb. 6, 2007

Customers with questions regarding national banks that cannot be resolved through the bank should contact the OCC's Customer Assistance Group via 1-800-613-6743, by e-mail at: customer.assistance@occ.treas.gov, or online.

Contact Your Lender Public Service Announcements (PSA)
The federal bank, thrift and credit union regulators are sponsoring public service announcements (PSAs) to encourage individuals adversely affected by the hurricanes of 2005 to contact their lenders.
More about the PSAs.

Frequently Asked Questions

Read answers to questions frequently asked regarding hurricanes and financial institutions

Recent Federal News Regarding Hurricane Rita

• Reminder of Supervisory Guidance for Financial Institutions Affected by Hurricane Katrina
  
  
• OCC 2006-5, Hurricane Katrina: Guidance to Examiners (2/03/2006)
  
  
• IRS Issues New Publication Especially for Hurricane Victims explains the tax law changes and relief provisions (1/30/2006)
  
  
• FFIEC Agencies Announce Additional Guidance for Financial Institutions in Response to Hurricanes Katrina and Rita

OCC News Releases

• 2/03/2006
  Federal Bank and Thrift Supervisors Announce Banking Forum in New Orleans
  Release 2006-9
• 1/13/2006
  Federal Financial Regulators Announce Public Service Campaign to Help Hurricane Victims
  Release 2006-4
• 09/21/2005
  2005-94, OCC Encourages National Banks to Work with Customers Affected by Hurricane Rita

Additional Resources

A variety of Federal agencies have programs established to help individuals and businesses recover from hurricanes and have established special Web sites for those seeking information.

• Internal Revenue Service: IRS Issues New Publication Especially for Hurricane Victims
  
• Fannie Mae: Hurricane relief information from Fannie Mae
• USA.gov: Answers from across the Federal Government
• U.S. Department of Homeland Security: www.dhs.gov
• Federal Deposit Insurance Corporation: Hurricane response pages
• National Credit Union Administration: http://www.ncua.gov/Hurricane/

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