Assembling Teams of Volunteers
Part 2
Within the SERC, Anne Mathews-Younes, Ed.D., Director of CMHS's
Division of Prevention, Traumatic Stress, and Special Programs,
served as one of the Deputy Incident Commanders. She managed logistics
with Westover Inc., an Agency contractor, to provide "everything
that was needed" to Mississippi, Louisiana, Alabama, and other
storm-affected states.
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At the SAMHSA
Emergency Response Center, (l to r) Anne Mathews-Younes,
Patricia Bransford, and Shelly Preusch, photo
by Martin Castillo, SAMHSA News |
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For example, Dr. Mathews-Younes would receive a request for a
team comprising specific professionals such as clinical psychologists
or nurses or others from specific disciplines. She explained, "Then
I would say to Westover, ‘This is what I need. Can you find
them? And please find them as fast as you can.' "
It was a matter of finding the right people, hundreds of them,
to fill the necessary roles. "There was an effort made to match
skills and credentials of volunteers with specific requests for
assistance," said Dr. Dodgen.
Several national organizations, or guilds, helped identify licensed
professionals who met the criteria for deployment. Dr. Mathews-Younes
explained, "They asked provider organizations to give them
names of people who were licensed, were in good standing, had malpractice
coverage, and were willing to be deployed."
Linking with the HHS national call for volunteers, SAMHSA created
a special Web site, www.wcikatrinahelp.com,
to help train and prepare professionals interested in volunteering.
The Web site includes an online training video that explains the
nature and scope of the work in progress.
As a result of this effort, more than 160 volunteer professionals
were deployed in SAMHSA's Katrina Assistance Teams (KATs). The teams
included psychiatrists, psychologists, nurses, social workers, substance
abuse and pastoral counselors, and other mental health professionals
with expertise across various disciplines. Back to Top
Thinking of Everything
During deployment, KAT members received "Go Packs" containing
items volunteers would need in the impact zone—insect repellent,
energy bars, sunscreen, bottled water, flashlights, and other essentials.
Volunteers also received help making travel and accommodation arrangements,
which wasn't an easy process. "There were no cars to rent,
nowhere to stay," said Dr. Mathews-Younes. "It was a logistics
challenge."
The SERC prepared more than 1,000 information packets
for responders to hand out. These packets contain information
on suicide prevention and warning signs, the Field
Manual for Mental Health and Service Workers in Major
Disasters, the Guide to Managing Stress in Crisis
Response Professionals, and information on psychological
issues for children and adults involved in disasters.
SERC staff kept a close eye on deployed personnel. Each person
in the field was asked to call in each day. "And if they didn't
hear from us, they called us," said Kevin Chapman, a Drug-Free
Communities project officer in SAMHSA's Center for Substance Abuse
Prevention. "They called just to make sure that we were doing
okay. It was reassuring to know that you weren't out there alone."
So far, SAMHSA has deployed more than 60 of its professionals,
with a total of about 200 people serving in the SERC or in the field.
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SAMHSA Administrator Charles
Curie in the Agency's Emergency Response Center |
SAMHSA Administrator Charles G. Curie, M.A., A.C.S.W., traveled
four times to the affected states in September and October. "At
every stop," he said, "officials articulated a clear need
for services for mental health and substance abuse. During on-site
visits, I had a chance to observe and assess the changing needs
of the people we serve. As we move ahead, we will need to strengthen
our capacity to engage affected individuals in planning new lives
for themselves and help put the steps in place for them to take
action."
From Pearlington, MS, the place on the meteorological charts where
the eye of the storm made landfall, Dr. Hansen is convinced that
the resilience of the townspeople who survived will help them endure
the coming winter months. "Everything was pretty much leveled
here in Pearlington," she said. "But this is their home,
their home for generations. They don't want to leave."
"It's a privilege to be down here," added Dr. Hansen.
"SAMHSA's here because it's an emergency—because making
sure mental health and substance abuse treatment resources are readily
available will make a long-term difference. Recovery is what we
work toward at SAMHSA, so of course we're here to help."
HHS recently provided the SERC with an additional $5 million in
funding to provide substance abuse counselors to Louisiana.
The SAMHSA Emergency Response Center will continue to deploy teams
to the Gulf Coast area until the end of January 2006. For more information,
visit SAMHSA's Web site at www.samhsa.gov.
« See Part 1: Hurricane Recovery
See
Also-Administrator's Message »
See
Also-First-Person Accounts »
See
Also-Resources »
See
Also-Children's Trauma Network »
See
Also-Methadone, Buprenorphine »
See
Also-Estimates of Substance Use in Affected States »
See Also—Next
Article »
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