Aviation Consumer Protection Home Page

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Air Travel Complaint/Comment Form

Personal Information:
I am *
Your Name:	Title:	First Name:	*	Last Name:	*
Passenger:	Title:	First Name:	*	Last Name:	*

Contact Information:
Address:
City:		State:
Zip Code:		Home Phone:
E-mail Address:	*	Daytime Phone:	*
( Either E-mail Address or Daytime Phone is required)

Complaint/Comment Information:
Airline/Company:	* (If not listed select "OTHER")
Flight Date:	(Date Format: mm/dd/yyyy)
Flight Itinerary:	(Cities / Flight Number)
*Description of Problem/Inquiry:**

Attach a File (Optional) :

File Name:
Please click the "Browse" button to select the file you wish to upload.

Items marked with a * are required.

If you use the web complaint form above, we would welcome any comments that you may have about that process.
Please e-mail any such comments to airconsumer2@dot.gov.
(That address does not accept complaints about air service, only comments about the web complaint form process.)

Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
400 Seventh Street, SW, Room 4107
Washington, DC 20590
http://airconsumer.ost.dot.gov