Statement on CTIA Consumer Code by Acting NTIA Administrator Gallagher

"Customer service is good for competition and great for the 148 million wireless customers in the United States. We will be very interested in monitoring the wireless industry's efforts to meet this new standard of performance. I commend CTIA and the companies who have adopted the Consumer Code for the step forward they take today."

Statement by Michael D. Gallagher
Acting Assistant Secretary for Communications and Information

September 9, 2003