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Contacts for State Human Service Agencies

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Alabama

Alabama Department of Human Resources
Public Information Number: 1-334-242-1310
http://www.dhr.state.al.us/

  • Contact numbers:
    • Housing Finance Authority - 1-800-325-AHFA
    • Alabama Medicaid - 1-866-539-5598
    • Adoption & Foster Inquiry Hotline - 1-866-4AL-KIDS
    • ALLKIDS program (No-fee health insurance for children under 19) - 1-888-373-KIDS
    • Child Care Information - 1-800-221-2864
    • Child Support Enforcement: 334-242-9300

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Alaska

Alaska Department of Health and Social Services
Public Information Number: 1-907-465-3030
http://www.hss.state.ak.us/

  • Toll-free numbers
    • Alaska Medicaid - 1-800-780-9972
    • Public Assistance - 1-800-465-3030
    • Denali KidCare -   1-888-318-8890
    • Heating Assistance - 1-800-470-3058
    • Child Support Enforcement: 1-800-478-3300

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Arizona

Arizona Department of Economic Security
Public Information Number: 1-602-542-4791
http://www.de.state.az.us/

  • Toll-free numbers
    • Arizona Medicaid - 1-877-567-3128
    • Adoption & Foster Care-  1-877-KIDS-NEEDU
    • Adult Protective Services - 1-877-815-8390
    • Parent Assistance Hotline (Provides information, options, and resources that deal with family issues and/or worries) - 1-800-732-8193
    • Child Support Enforcement: 1-800-882-4151

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Arkansas

Arkansas Department of Human Services (ADHS)
Public Information Number: 1-501-682-8650
http://www.arkansas.gov/dhhs/homepage.html

  • Contact numbers
    • Arkansas Medicaid - 1-800-482-5431
    • Adult Protective Service - 1-800-482-8049
    • General Customer Assistance - 1-800-482-8988
    • Child Care Assistance - 1-800-322-8176
    • Child Support Enforcement: 1-501-371-5349
    • For additional ADHS Hotlines  

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California 

California Department of Social Services
Public Information Number: 1-916-455-6951 or 1-916-654-3345
http://www.dss.cahwnet.gov/

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Colorado

Colorado Department of Human Services
Public Information Number: 1-303-866-5700 or 2-1-1
http://www.cdhs.state.co.us/

  • Contact numbers

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Connecticut

Connecticut Department of Children and Families
Public Information Number: 1-860-566-2497
http://www.ct.gov/dcf/site/default.asp

Connecticut Department of Social Services
Public Information Number: 1-800-824-1508
http://www.ct.gov/dss/site/default.asp

  • Toll-free numbers
    • Report Child Abuse or Neglect - 1-800-842-2288
    • Social Services General Information - 1-800-842-1508
    • Child Care - 1-800-811-6141
    • Energy Services - 1-800-842-1132
    • Elderly Services - 1-800-443-9946

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Delaware

Delaware Department of Health and Social Services
Public Information Number: 1-302-577-4502
http://www.dhss.delaware.gov/dhss/

Delaware Department of Services for Children, Youth, and Their Families
Public Information Number: 1-302-633-2500
http://www.state.de.us/kids

  • Toll-free numbers
    • Delaware Helpline (for information on all state government agencies) - 1-800-464-4357 (within Delaware) 1-800-273-9500 (outside the state)
    • Adult Protective Services - 1-800-223-9074
    • Child Support Enforcement:
      • New Castle County: 302-577-7171
      • Kent County: 302-739-8299
      • Sussex County: 302-856-5386

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District of Columbia

D.C. Department of Health
Public Information Number: 1-202-442-5999
http://www.dchealth.dc.gov/ 

D.C. Department of Human Services
Public Information Number: 1-202-INFO-211 (1-202-463-6211)
http://www.dhs.dc.gov/

  • Toll-free numbers
    • Homeless Shelter Hotline: 1-800-535-7252
    • Child Support Enforcement: 202-442-9900

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Florida

Florida Agency for Health Care Administration
Public Information Number: 1-850-488-1295
http://www.fdhc.state.fl.us/

Florida Department of Children and Families
Public Information Number: 1-850-487-1111
http://www.state.fl.us./cf_web

  • Toll-free numbers
    • Health Care Administration General Information - 1-888-419-3456
    • Domestic Violence Hotline - 1-800-500-1119
    • Abuse Hotline - 1-800-962-2873 (for both child and adult or elder abuse)
    • Child Support Enforcement: 1-800-622-5437 (KIDS)

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Georgia

Georgia Department of Community Health
Public Information Number: 1-404-656-4479
http://dch.georgia.gov/

Georgia Department of Human Resources
Public Information Number: 1-404-651-6314
http://www.dhr.state.ga.us/

  • Toll-free numbers
    • Medicaid enrollment inquiries - 1-800-766-4456
    • PeachCare for Kids - 1-877-427-3224
    • Child Support Enforcement (within Georgia only - 912 and 706 area codes) - 1-800-227-7993

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Guam

Guam Department of Public Health and Social Services
Public Information Number: 1-671-735-7399
http://dphss.guam.gov/

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Hawaii

Hawaii Department of Human Services
Public Information Number: 1-808-586-4997
http://www.hawaii.gov/dhs

  • Contact numbers
    • AlohaCare - 1-800-434-1002
    • DentiCare (Dental Programs) - 1-800-926-9644
    • Child Support Enforcement: List of Local Offices

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Idaho

Idaho Department of Health and Welfare
Public Information Number: 1-208-334-6558
http://www.healthandwelfare.idaho.gov/

  • Toll-free numbers
    • Idaho Care Line - 1-800-926-2588
    • Child Support Enforcement: 1-800-356-9868

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Illinois

Illinois Department of Children and Family Services
Public Information Number: 1-217-785-2509
http://www.state.il.us/dcfs

Illinois Department of Human Services
Public Information Number: 1-217-557-1601
http://www.dhs.state.il.us/

Illinois Department of Public Aid
Public Information Number: 1-217-782-1200
http://www.dpaillinois.com/

  • Toll-free numbers
    • Child Support Helpline - 1-800-447-4278
    • KidCare - 1-866-468-7543
    • DHS 24 Hour Hotline - 1-800-843-6154
    • Rehabilitation Services - 1-800-641-3929
    • Day Care Information - 1-877-746-0829
    • Child Abuse Hotline - 1-800-252-2873

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Indiana

Indiana Family and Social Services Administration
Public Information Number: 1-317-233-4690
http://www.in.gov/fssa

  • Toll-free numbers
    • Child Support Services - 1-800-840-8757
    • Hoosier Healthwise (health insurance coverage) - 1-800-889-9949
    • Child Protective Services - 1-800-800-5556
    • Medicaid Fraud - 1-800-382-1039
    • Area Agencies on Aging - 1-800-986-3505

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Iowa

Iowa Department of Human Services
Public Information Number: 1-515-281-3147
http://www.dhs.state.ia.us/

  • Toll-free numbers
    • General Information - 1-800-972-2017
    • Child and Adult Abuse - 1-800-362-2178
    • Child Support - 1-888-229-9223
    • WIC - 1-800-532-1579
    • Medicare - 1-800-633-4227

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Kansas

Kansas Department of Social and Rehabilitation Services
Public Information Number: 1-785-296-3271
http://www.srskansas.org/

  • Toll-free numbers
    • Child and Adult Abuse and Neglect - 1-800-922-5330
    • Welfare Fraud - 1-800-432-3913

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Kentucky

Kentucky Cabinet for Health and Family Services
Public Information Number: 1-502-564-7042
http://chfs.ky.gov

  • Toll-free numbers
    • Child/Adult Abuse - 1-800-752-6200
    • Child Care - 1-800-421-1903
    • Child Support - 1-800-248-1163
    • Legal Aid - 1-800-292-1862
    • Parent Help Line - 1-800-432-9251
    • KCHIP - 1-877-524-4718
    • Vocational Rehab - 1-800-372-7172
    • Legal Aid for Elderly - 800-200-3633

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Louisiana

Louisiana Department of Health and Hospitals
Public Information Number: 1-225-342-9509
http://www.dhh.state.la.us/

Louisiana Department of Social Services
Public Information Number: 1-225-342-7475
http://www.dss.state.la.us/  

  • Contact numbers
    • Child Help Hotline - 1-877-362-8727
    • LA Crisis Hotline - 1-800-716-7233
    • LA JobCorps - 1-800-733-5627
    • LA Mental Illness Hotline - 1-888-343-5864
    • Child Support Enforcement: List of Local Offices

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Maine

Maine Department of Health and Human Services
Public Information Number: 1-207-287-3707
http://www.maine.gov/dhhs/

  • Toll-free numbers
    • MainCare (Maine Medicare) - 1-800-321-5557
    • Housing Assistance - 1-800-438-3890
    • Homeless Shelter Referral - 1-800-452-4668
    • Prescription Drug Assistance - 1-866-796-2463
    • General Assistance Program (Emergency Financial Assistance) - 1-800-442-6003
    • Supplemental Security Income Hotline - 1-800-772-1213
    • Child Support - 1-800-371-7179
    • Adult and Elderly Hotline - 1-800-262-2232
    • Funeral Funds Assistance - 1-800-442-6003
    • WIC (Women, Infants, and Children) - 1-800-698-3624

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Maryland

Maryland Department of Health and Mental Hygiene
Public Information Number: 1-410-767-6500
http://www.dhmh.state.md.us/

Maryland Department of Human Resources
Public Information Number: 1- 800-332-6347   or 1-410-767-7109
http://www.dhr.state.md.us/

  • Contact numbers
    • The above toll-free number, 1-  800-332-6347 , is Maryland's one-stop hotline for emergency cash assistance, food assistance, medical help, etc.
    • Child Support Enforcement: List of Local Offices 

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Massachusetts

Massachusetts Department of Social Services
Public Information Number: 1-617-748-2000
http://www.mass.gov/dss

Massachusetts Executive Office of Health and Human Services
Public Information Number: 1-617-727-7600
http://www.mass.gov/eohhs

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Michigan

Michigan Department of Community Health
Public Information Number: 1-517-373-3740
http://www.michigan.gov/mdch

Michigan Family Independence Agency
Public Information Number: 1-517-373-2000
http://www.michigan.gov/dhs

  • Toll-free numbers
    • Michigan Medicaid - 1-800-292-2550
    • Emergency Housing - 1-800-ASHELTER (1-800-274-3583)
    • Energy Assistance - 1-800-292-5650
    • Parent HelpLine - 1-800-942-4357
    • Office of Child Support - 1-866-540-0008 or 1-866-661-0005

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Minnesota

Minnesota Department of Human Services
Public Information Number: 1-651-296-6117
http://www.dhs.state.mn.us/

  • Toll-free numbers
    • Minnesota Medicaid - 1-800-657-3659
    • Disability Services - 1-800-383-7888
    • Prescription Drugs Program - 1-800-333-2433
    • Food Support - 1-800-657-3898
    • General Medical Assistance - 1-800-657-3659
    • Office of Child Support - 1-800-657-3954

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Mississippi

Mississippi Department of Human Services
Public Information Number: 1-800-345-6347 or 1-601-359-4480
http://www.mdhs.state.ms.us/

  • Toll-free numbers
    • Emergency Assistance: (One-stop hotline that directs all assistance inquiries) - 1-800-948-4060
    • Child Support Enforcement: 1-866-388-2836
    • Children & Youth: 1-800-877-7882
    • Community Services: 1-800-421-0762
    • Foster Care: 1-800-345-6347
    • TANF, 188-948-3050
    • Youth Services, 1-688-312-7215

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Missouri

Missouri Department of Social Services
Public Information Number: 1-800-735-2466 or 1-573-751-4815
http://www.dss.mo.gov/

  • Toll-free numbers
    • Parent's HelpLine - 1-800-367-2543
    • Food Stamp/Hunger Line - 1-800-392-1261
    • Missouri Medicare - 1-888-275-5908
    • Aging Information and Referral - 1-800-235-5503

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Montana

Montana Department of Public Health and Human Services
Public Information Number: 1-406-444-5622
http://www.dphhs.mt.gov/

  • Toll-free numbers
    • Aging Hotline - 1-800-551-3191
    • Children's Special Health Services - 1-800-762-9891
    • Food, Clothing, & Shelter Hotline - 1-800-332-2272
    • Montana Medicaid - 1-800-480-6023
    • WIC (Women, Infants, & Children) - 1-800-433-4298
    • Child Support Enforcement: 1*800-346-5437

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Nebraska

Nebraska Health and Human Services System
Public Information Number: 1-402-471-9433
http://www.hhs.state.ne.us/

  • Toll-free numbers
    • Nebraska Medicaid - 1-800-642-6092
    • Lawyer Referral - 1-800-927-0117
    • Child Support - 1-877-631-9973
    • Disabled Support Line - 1-800-358-8802
    • Social Security Benefits - 1-800-772-1213

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Nevada

Nevada Department of Human Resources
Public Information Number: 1-775-687-4000
http://dhhs.nv.gov/

  • Toll-free numbers
    • Senior Prescription Medication Helpline - 1-800-262-7726
    • Disability Hotline - 1-888-349-3843
    • Mental Health - 1-800-992-0900

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New Hampshire

New Hampshire Department of Health and Human Services
Public Information Number: 1-603-271-4685
http://www.dhhs.state.nh.us/

  • Toll-free numbers
    • ServiceLink (Connections for seniors/adults with disabilities and their families) - 1-866-634-9412
    • Family Assistance - 1-800-852-3345 ext #4300
    • Emergency Housing Assistance - 1-800-852-3388
    • Child Support Enforcement - 1-800-852-3345

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New Jersey

New Jersey Department of Human Services
Public Information Number: 1-609-292-5325
http://www.state.nj.us/humanservices

  • Toll-free numbers
    • New Jersey Medicaid - 1-800-356-1561
    • Adoption - 1-800-99-ADOPT (1-800-992-3678)
    • Disability Assistance - 1-888-285-3036
    • Child Care - 1-800-332-9277
    • Child Support (Payment Assistance) - 1-800-655-4371
    • Family and Children Health Insurance - 1-800-701-0710
    • Elderly Prescription Medication Help - 1-800-792-9745
    • Food Stamps - 1-800-792-9773

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New Mexico

New Mexico Children, Youth and Families Department
Public Information Number: 1-505-827-7602
http://www.cyfd.org/

New Mexico Human Services Department
Public Information Number: 1-505-827-7750
http://www.hsd.state.nm.us/

  • Toll-free numbers
    • Family Support Services - 1-888-473-3676
    • Emergency Cash Assistance - 1-800-432-6217
    • Utilities / Energy Assistance - 1-800-283-4465
    • Food Stamps - 1-800-648-7167
    • Child Support Enforcement - (800) 288-7207 - Toll Free From Within New Mexico
      (800) 585-7631 - Toll Free From Outside New Mexico

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New York

Office of Children & Family Services
http://www.ocfs.state.ny.us/

New York State Department of Health
Public Information Number: 1-518-474-5422
http://www.health.state.ny.us/

  • Toll-free numbers
    • Homeless Hotline - 1-800-724-0461
    • Food Stamps - 1-800-342-3009
    • Child Support Enforcement - 1-800-846-0773
    • Energy Assistance - 1-800-342-3009

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North Carolina

North Carolina Department of Health and Human Services
Public Information Number: 1-919-733-4534
http://www.dhhs.state.nc.us/

  • Toll-free numbers
    • North Carolina Medicaid - 1-800-662-7547
    • Citizen's Care-Line - 1-800-662-7030
    • Children's Special Health Services - 1-800-737-3028
    • Child Support Enforcement - 1-800-992-9457
    • Disability Hotline - 1-800-638-6810
    • Education Assistance (financial) - 1-800-544-1644
    • Family Support Network - 1-800-852-0042
    • Seniors' Health Insurance - 1-800-443-9354

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North Dakota

North Dakota Department of Human Services
Public Information Number: 1-701-328-2310
http://www.nd.gov/humanservices/

  • Toll-free numbers
    • Child Support Enforcement - 1-800-231-4255
    • Senior Assistance programs - 1-800-451-8693

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Ohio

Ohio Department of Job and Family Services
Public Information Number: 1-614-466-6282
http://jfs.ohio.gov/

  • Toll-free numbers
    • Ohio Medicaid - 1-800-686-1518
    • Food Stamps - 1-800-686-1595
    • Energy / Utilities Assistance - 1-800-686-PUCO (1-800-686-7826)
    • Educational Assistance (financial) - 1-800-4-FED-AID (1-800-433-3243)
    • Eldercare - 1-800-282-1206
    • Children and Family Health Services - 1-800-282-3435
    • Child Support Enforcement - 1-800-686-1556
    • Health Insurance Assistance - 1-800-686-1526
    • Employee Assistance Program - 1-800-221-6327

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Oklahoma

Oklahoma Department of Human Services
Public Information Number: 1-405-521-3646
http://www.okdhs.org/

  • Toll-free numbers
    • Parenting Helpline - 1-877-446-6865
    • Senior Info Line - 1-800-211-2116
    • Child Care Assistance - 1-800-0347-2276
    • Child Support Enforcement - 1-800-522-2922
    • Family Support Services - 1-866-411-1877

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Oregon 

Oregon Department of Human Services
Public Information Number: 1-800-422-6012 or 1-503-945-5944
http://www.oregon.gov/DHS/index.shtml 

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Pennsylvania

Pennsylvania Department of Public Welfare (DPW)
Public Information Number: 1-717-787-2600 

 http://www.dpw.state.pa.us/ServicesPrograms/

  • Toll-free numbers
    • DPW Help Line - 1-800-692-7462
    • DPW TDD Help Line - 1-800-451-5886 (for hearing impaired)
    • Child Support Enforcement - 1-800-932-0211

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Puerto Rico 

Puerto Rico Department of the Family
Public Information Number: 1-787-722-2469 

Puerto Rico Department of Health
Public Information Number: 1-787-274-7602
http://www.salud.gov.pr/ 

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Rhode Island 

Rhode Island Department of Children, Youth and Families
Public Information Number: 1-401-528-3548
http://www.dcyf.state.ri.us/ 

Rhode Island Department of Human Services
Public Information Number: 1-401-462-2121
http://www.dhs.state.ri.us/ 

  • Toll-free numbers
    • Child Locator Service - 1-800-244-8700
    • Child Support Enforcement - 1-800-370-0411

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South Carolina

South Carolina Department of Health and Human Services
Public Information Number: 1-803-898-2500
http://www.dhhs.state.sc.us/Default.htm 

South Carolina Department of Social Services
Public Information Number: 1-803-898-7601 

  • Toll-free numbers
    • Child Support Enforcement - 1-800-768-5858
    • Medicaid Recipient Line - 1-888-549-0820
    • Department of Disabilities and Special Needs - 1-888-376-4636
    • Talking Books - 1-800-922-7818 (audio books for those with disabilities)

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South Dakota 

South Dakota Department of Social Services
Public Information Number: 1-605-773-3165
http://www.state.sd.us/social/ 

  • Toll-free numbers
    • Adult Services & Aging - 1-866-854-5465
    • Child Care Services - 1-800-227-3020
    • Low Income Energy Assistance - 1-800-233-8503

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Tennessee 

Tennessee Department of Children’s Services
Public Information Number: 1-615-741-9699
http://www.state.tn.us/youth/ 

Tennessee Department of Human Services
Public Information Number: 1-615-313-4707
http://www.state.tn.us/humanserv/ 

  • Toll-free numbers
    • Adult Protective Services - 1-888-277-8366
    • Child Support Information Line - 1-800-838-6911
    • Child Care Line - 1-800-462-8261
    • Food Stamp Hotline - 1-800-342-1784
    • TennCare (Medicaid & Uninsured Persons) - 1-800-669-1851
    • Services for Blind & Visually Impaired - 1-800-628-7818 (in-state only)
    • Council for Deaf & Hard of Hearing TTY Line - 1-800-270-1349 (in-state only)
    • Disability Determination Services - 1-800-342-1117 (in-state only)

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Texas 

Texas Health and Human Services Commission
http://www.hhsc.state.tx.us/ 

  • Toll-free numbers
    • Texas Medicaid - 1-800-252-8263
    • Child Care Information - 1-800-862-5252
    • Medical Transportation Assistance - 1-877-633 -8747
    • TX Food Stamps - 1-800-448-3927
    • Citizen's Assistance Hotline - 1-800-843-5789
    • Family Health Services & Referral - 1-800-422-2956
    • Lawyer Referral Service - 1-800-252-9690
    • TX Veteran's Hotline - 1-800-252-8387

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Utah 

Utah Department of Health
Public Information Number: 1-801-538-6101
http://www.health.state.ut.us/ 

Utah Department of Human Services
Public Information Number: 1-801-538-4001
http://www.dhs.state.ut.us/ 

  • Toll-free numbers
    • Child Abuse/Neglect line - 1-800-678-9399
    • Domestic Violence Council - 1-800-897-5465
    • Adult Protective Services - 1-800-371-7897 (for areas outside of Salt Lake City. Residents of Salt Lake City can call 1-801-264-7669)
    • Substance Abuse - 1-866-633-4673
    • Health Insurance Info - 1-800-541-7735
    • Medicare - 1-800-633-4227
    • Medicaid - 1-800-662-9651

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Vermont

Vermont Agency of Human Services
Public Information Number: 1-802-241-2220
http://www.ahs.state.vt.us/ 

  • Toll-free numbers>
    • Parent Assistance Line - 1-800-727-3687
    • After hours Emergency Line - 1-800-649-5285 (in-state only)
    • Disability Determination Services - 1-800-734-2463 (in-state only)

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Virginia 

Virginia Department of Medical Assistance Services
Public Information Number: 1-804-786-7933
http://www.dmas.virginia.gov/ 

Virginia Department of Social Services
Public Information Number: 1-804-692-1901
http://www.dss.state.va.us/ 

  • Toll-free numbers
    • Statewide Human Services Information/Referral Line - 1-800-230-6977
    • Child Support Enforcement - 1-800-468-8894
    • Child Abuse and Neglect - 1-800-552-7096
    • Family Violence/Sexual Assault - 1-800-838-8238

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U.S. Virgin Islands 

Virgin Islands Department of Health
Public Information Number: 1-340-774-0117 

Virgin Islands Department of Human Services
Public Information Number: 1-340-774-1166

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Washington 

Washington Department of Social and Health Services
Public Information Number: 1-360-902-7800
http://www1.dshs.wa.gov/ 

  • Toll-free numbers
    • Child/Adult Abuse - 1-866-363-4276
    • Fraud Line - 1-800-562-6906
    • Aging & Disablity Services - 1-800-422-3263 (TDD #: 1-800-737-7931)
    • Child Support Community Relations - 1-800-457-6202
    • Community Services Divisions - 1-800-865-7801

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West Virginia 

West Virginia Department of Health and Human Resources
Public Information: 1-304-558-0684
http://www.wvdhhr.org/ 

  • Toll-free numbers
    • Child/Adult Abuse - 1-800-352-6513
    • Family Matters Hotline - 1-888-983-2645
    • WV CHIP Program - 1-877-982-2447
    • Immunization Program - 1-800-642-3634
    • Home Health Agency Hotline - 1-800-442-2888

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Wisconsin

Wisconsin Department of Health and Family Services
Public Information Number: 1-608-266-9622
http://www.dhfs.state.wi.us/ 

  • Toll-free numbers
    • Adoption Line - 1-866-666-5532
    • Disability Determination - 1-800-423-1938
    • Home Health Hotline - 1-800-642-6552
    • SeniorCare - 1-800-657-2038
    • Maternal and Child Health - 1-800-722-2295
    • Women's Health Hotline - 1-800-218-8408
    • Medicaid Recipient Hotline - 1-800-362-3002
    • MediGAP Helpline - 1-800-242-1060

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Wyoming 

Wyoming Department of Family Services
Public Information Number: 1-307-777-7561
http://dfsweb.state.wy.us/ 

Wyoming Department of Health
Public Information Number: 1-307-777-7656
http://wdh.state.wy.us/main/index.asp 

  • Toll-free numbers
    • All Hazards Response Program - 1-888-996-9104 (to report biological or chemical events, infectious disease outbreaks, hazardous materials spills and natural disasters)
    • Programs for Young Men - 1-877-362-8727
    • Parents Helping Parents - 1-800-660-9742
    • Community Referral Services (for families)  - 1-888-875-4383

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Last Updated: 08/04/2008