1-888-8 PUEBLO (1-888-878-3256)
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Filing a Complaint |
We've
compiled a list of Federal Agencies where you can document
a complaint against a company. If you can't find the topic you need, call toll free 1-800-FED-INFO for assistance.
Please note that many
of these agencies will not act on the behalf of individual
consumers, although they do use complaints to document
a pattern of abuse that may allow them to take action
against a company. For other sources of assistance,
please refer to the
Consumer Action Website. Use the sample complaint letter to draft a letter or e-mail. |
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ALCOHOL, TOBACCO & FIREARMS
Alcohol and Tobacco Tax and Trade Bureau
Market Compliance Office
1310 G Street, NW, 4th Floor
Washington, DC 20220
202-927-8140 or toll free at 1-866-927-ALFD (2533)
E-mail: ttbquestions@ttb.treas.gov
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CHARITIES
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form |
CIVIL RIGHTS
Airline Accessibility or Discrimination
Aviation Consumer Protection Divsion, C-75-D
US Department of Transportation
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Downloadable form
Transportation Security Administration
Office of Civil Rights and Liberties (TSA-6)
External Compliance Division
601 S. 12th Street
Arlington, VA 22202
Email: TSA.OCR-ExternalCompliance@dhs.gov
Website: TSA's Investigating and Resolving Complaints, Civil Rights and Civil Liberties
Housing Discrimination
Department of Housing and Urban Development
Fair Housing and Equal Opportunity
Room 5204
451 Seventh Street, SW
Washington, DC 20410-2000
Phone: 1-800-669-9777
Online Complaint Form
Complaint Form [PDF]
Disabilities- Access Violations
Access Board
Office of Compliance and Enforcement
1331 F Street, NW, Suite 1000
Washington, DC 20004-1111
Phone: 1-800-USA-ABLE (1-800-872-2253)
Fax: 202-272-0081
Email: enforce@access-board.gov
Online complaint form |
COMMUNICATIONS
Telecommunications (Includes wireless and wired phones, Internet, television, cable, e-mail, Spam, telemarketers, VoIP)
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, DC 20554
Phone: 1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
Fax: 1-866-418-0232
Email: fccinfo@fcc.gov
Online complaint form
SPAM, online auctions, e-commerce
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form
Do Not Call Complaints
Online complaint form |
FINANCIAL INSTITUTIONS
Credit Reporting Agencies
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form
Federal Credit Unions
National Credit Union Administration
Phone: 1-800-755-1030
Email: consumerassistance@ncua.gov
Federal Savings and Loan
Office of Thrift Supervision
Office of Consumer Programs
1700 G Street, NW
Washington, DC 20558
Phone: 1-800-842-6929
E-mail:
consumer.complaints@ots.treas.gov
Investments, Securities, Stocks, Brokers, and Traders
Securities and Exchange Commission
100 F Street, NE
Washington, DC 20549-0213
Fax: 202-772-9295
Online complaint form
National Banks
Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
Phone: 1-800-613-6743
Fax: (713) 336-4301
Email: customer.assistance@occ.treas.gov
Complaint Form [PDF]
State Chartered Banks
Federal Deposit Insurance Corporation
Division of Supervision and Consumer Protection
Consumer Response Center
2345 Grand Boulevard, Suite100
Kansas City, MO 64108
Phone: 1-877-ASK-FDIC (1-877-275-3342)
TTY: 1-800-925-4618
Email: consumeralerts@fdic.gov
Online complaint form
All other Financial Institutions
Federal Reserve Board Consumer Help
P.O.Box 1200
Minneapolis, MN 55480
Phone: 1-888-851-1920
TTY: (877) 766-8533
Fax: (877) 888-2520
Email: ConsumerHelp@FederalReserve.gov
Complaint form [PDF]
Online complaint form
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FOOD & HEALTH
Animals - Adverse Drug Effects
U.S. Food and Drug Administration
Center for Veterinary Medicine
Adverse Drug Experience Reporting
7500 Standish Place
Rockville, MD 20855-2773
Phone: 1-888-FDA-VETS
Meat and Poultry
Food Safety and Inspection Service
Phone: 1-888-674-6854 (1-888-MPHotline)
FSIS doesn't respond via online forms or postal mail.
Medical Drugs and Products Sold Online
U.S. Food and Drug Administration
Office of Regulatory Affairs
To report emails promoting medical products that you think are illegal, forward the email to webcomplaints@ora.fda.gov
Online complaint form
Medicines, Drugs, Medical Devices, Biologics, Dietary Supplements and Cosmetics
FDA Safety Information and Adverse Event Reporting Program
Office fo the Commissioner
Office of Scientific and Medical Programs
5600 Fishers Lane, Room 12B05
Rockville, MD 20857
Online complaint form
Vaccines
Vaccine Adverse Event Reporting System
PO Box 1100
Rockville, MD 20849-1100
Phone: 1-800-822-7967
Fax: 1-877-721-0366
Online complaint form |
GOODS & SERVICES
Consumer Products
Consumer Product Safety Commission
Phone: 1-800-638-2772
TTY: 1-800-638-8270
Online complaint form
Identity Theft, Manufacturers, Deceptive and Unfair Trade Practices
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form
Retail stores (brick and mortar)
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form
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TRANSPORTATION
Airline Service (not including safety or security)
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Phone: 202-366-2220
TTY: 202-366-0511
Online complaint form
Automobiles - Vehicles, Tires, and Equipment
U.S. Department of Transportation
National Hightway Traffic Safety Administration
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave, SE
Washington, DC 20590
Phone: 1 (888) 327-4236
TTY: (800) 424-9153
Fax: (202)366-1767
Online complaint form
Automobile Dealers
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
Online complaint form
All Terrain Vehicles
Consumer Product Safety Commission
Phone: 1-800-638-2772
TTY: 1-800-638-8270
Online complaint form |
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This service is provided by the Federal Citizen Information Center of the . E-mail us your comments or questions. |
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