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A DOE Office of Science
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at Lawrence Berkeley National Laboratory
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2005 survey results
Response Summary
Demographics
Overall Satisfaction
All Satisfaction Ratings
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Visualization &
Data Analysis
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Text of the 2005 NERSC User Survey
Responses can no longer be submitted.
Section 1: User Information
What NERSC resources do you use?
Seaborg (IBM SP)
PDSF (Linux cluster)
HPSS (Mass storage)
Jacquard (Linux cluster)
DaVinci (SGI Altix)
Grid services
Consulting services
Account support services
Visualization services
NERSC web site (www.nersc.gov)
NERSC CVS server
24x7 computer operations support
NIM (Accouting web interface)
How long have you used NERSC?
less than 6 months
6 months - 3 years
more than 3 years
What desktop systems do you use to access NERSC? Check all that apply.
UNIX Systems
Linux
Sun Solaris
IBM AIX
Compaq Tru-64
HP HPUX
SGI IRIX
Other
PC Systems
Windows XP
Windows 2000
Windows ME/98
Windows 95
Windows 3x
DOS
Other
Mac Systems
MacOS
OS X
Other
Other
Where do you perform data analysis and visualization of data produced at NERSC?
All at NERSC
Most at NERSC
Half at NERSC, half elsewhere
Most elsewhere
All elsewhere
I don't need data analysis or visualization
Section 2: Overall Satisfaction with NERSC
Please rate:
How satisfied are you?
How important is this to you?
Overall satisfaction with NERSC
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Consulting and Support Services
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Available Computing Hardware
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Hardware management and configuration
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Mass storage facilities
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Available Software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Software management and configuration
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Network connectivity
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Data analysis and visualization facilities
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Security
Please rate:
How satisfied are you?
How important is this to you?
NERSC security
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Visualization and Data Analysis
Are your data analysis and visualization needs being met? In what ways do you make use of NERSC data analysis and visualization resources (DaVinci, serial queues on Seaborg, visualization software, working with the visualization group, consulting help, etc). In what ways should NERSC add to or improve these resources?
Section 3: Hardware Resources
IBM SP: Seaborg
Please rate:
How satisfied are you?
Overall satisfaction
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Uptime (Availability)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch wait time
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch queue structure
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Ability to run interactively
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Disk configuration and I/O performance
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
What is the maximum number of processors your code can effectively use for parallel computations (maximum concurrency)?
Opteron Linux Cluster: Jacquard
Please rate:
How satisfied are you?
Overall satisfaction
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Uptime (Availability)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch wait time
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch queue structure
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Ability to run interactively
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Disk configuration and I/O performance
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
What is the maximum number of processors your code can effectively use for parallel computations (maximum concurrency)?
Parallel Distributed Systems Facility: PDSF
Please rate:
How satisfied are you?
Overall satisfaction
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Uptime (Availability)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch wait time
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Batch queue structure
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Ability to run interactively
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Disk configuration and I/O performance
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
What is the maximum number of processors your code can effectively use for parallel computations (maximum concurrency)?
High Performance Storage System: HPSS
Please rate:
How satisfied are you?
Overall satisfaction
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Uptime (Availability)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Reliability (data integrity)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Data transfer rates
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Data access time
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
User interface (hsi, pftp, ftp)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
NERSC Servers
Please rate:
How satisfied are you?
Visualization server: DaVinci
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
CVS server: cvs.nersc.gov
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
NERSC Network
Please rate:
How satisfied are you?
Network performance within NERSC (e.g. Seaborg to HPSS)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Remote network performance to/from NERSC (e.g. Seaborg to your home institution)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
If you would like to comment on NERSC hardware resources, please do so here:
Section 4: Software
IBM SP: Seaborg
Please rate:
How satisfied are you?
Software environment
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Fortran compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
C/C++ compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Applications software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Programming libraries
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Performance and debugging tools
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
General tools and utilities
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Visualization software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Jacquard
Please rate:
How satisfied are you?
Software environment
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Fortran compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
C/C++ compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Applications software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Programming libraries
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Performance and debugging tools
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
General tools and utilities
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Visualization software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Parallel Distributed Systems Facility: PDSF
Please rate:
How satisfied are you?
Software environment
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Fortran compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
C/C++ compilers
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Applications software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Programming libraries
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Performance and debugging tools
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
General tools and utilities
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
NERSC Servers
Please rate:
How satisfied are you?
DaVinci: visualization software
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
NERSC Grid Resources
Please rate:
How satisfied are you?
Access and authentication
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
File transfer
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Job submission
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Job monitoring
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
If you would like to comment on NERSC's software resources, suggest improvements, or list future needs, please do so here:
Section 5: High Performance Computing Consulting
Please rate:
How satisfied are you?
Consulting overall
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Quality of technical advice
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Timely initial response to consulting questions
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Followup to initial consulting questions
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Amount of time to resolve your issue
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Software bug resolution
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
If you would like to comment on NERSC consulting please do so here:
Section 6: Services
Account, help desk, and special services NERSC provides to users
Please rate:
How satisfied are you?
How important is this to you?
Account support
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Allocations process
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Computer and network operations support (24x7)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Visualization services
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
E-mail lists
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
NERSC CVS services
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Response to special requests (e.g. disk quota increases, etc.)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Important
Somewhat Important
Not Important
Communication with NERSC
The following questions relate to how you keep informed of NERSC changes and current issues.
Please rate:
How useful is this to you?
Announcements web archive (
www.nersc.gov/nusers/announcements/
)
No Answer
Very Useful
Somewhat Useful
Not at All
MOTD (Message of the Day)
No Answer
Very Useful
Somewhat Useful
Not at All
E-mail announcements
No Answer
Very Useful
Somewhat Useful
Not at All
Phone calls from NERSC
No Answer
Very Useful
Somewhat Useful
Not at All
Do you feel you are adequately informed about NERSC changes?
Yes
No
Are you aware of major changes at least 1 month in advance?
Yes
No
Are you aware of software changes at least 7 days in advance?
Yes
No
Are you aware of planned outages 24 hours in advance ?
Yes
No
If you would like to comment on NERSC services or request additional services please do so here:
Section 7: Web Interfaces
NERSC web site (
www.nersc.gov
)
Please rate:
How satisfied are you?
NERSC web site overall
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Ease of finding information
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Timeliness of information
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Accuracy of information
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Other NERSC web interfaces
Please rate:
How satisfied are you?
NIM web interface (
nim.nersc.gov
)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
On-line help desk (
help.nersc.gov
)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
Searching (
search.nersc.gov
)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
If you would like to comment on the NERSC web site or other web interfaces, please do so here:
Section 8: Training
Please rate:
How satisfied are you?
How useful is this to you?
Web tutorials (
www.nersc.gov/nusers/help/tutorials/
)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Useful
Somewhat Useful
Not at All
New User's Guide (
www.nersc.gov/nusers/help/new_user/
)
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Useful
Somewhat Useful
Not at All
NERSC classes:
in-person
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Useful
Somewhat Useful
Not at All
NERSC classes:
remote web-based
No Answer
Very Satisfied
Mostly Satisfied
Somewhat Sat.
Neutral
Somewhat Dissat.
Mostly Dissat.
Very Dissatisfied
--------------
I Do Not Use This
No Answer
Very Useful
Somewhat Useful
Not at All
What method(s) of training would you like NERSC to offer? (Check all that apply)
Web documentation
Web tutorials on specific topics
In-person classes at your site
Live classes on the Access Grid
Live web broadcasts with teleconference audio
Live classes at LBNL
If you would like to comment on NERSC training or request additional training topics or methods please do so here:
Section 9: Comments
Your comments about NERSC overall
What does NERSC do well; why do you compute at NERSC? (What aspects of NERSC are you most pleased with?; what are the reasons NERSC is important to you?)
What should NERSC do differently? (How can NERSC improve?)
How does NERSC compare to other centers you have used? List the center(s) you are comparing us to. (What do other centers do that NERSC should do?)
Computing Sciences
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